Courtyard by Marriott Shanghai Central

Courtyard by Marriott Shanghai Central anmeldelser

Courtyard by Marriott Shanghai Central

No. 338 Hengfeng Road, Jing'an District, Shanghai, 200070, ChinaVis hoteloplysninger
Courtyard by Marriott Shanghai Central
Courtyard by Marriott Shanghai CentralCourtyard by Marriott Shanghai CentralCourtyard by Marriott Shanghai Central
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Gæsteanmeldelser

9.0/10
Good
1415 anmeldelse
Bekræftede anmeldelser
Placering9.1
Faciliteter8.8
Service9.0
Renlighed9.2
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Alle anmeldelser(1415)
Positive anmeldelser(1346)
Anmeldelser med billeder/video(203)
Nemt at komme rundt(200)
Lækker morgenmad(113)
Fantastisk til forretningsrejser(66)
Tæt på metro(63)
Ren pool(21)
Fantastisk swimmingpool(21)
Har værelser til familier(13)
Tv var af gennemsnitlig kvalitet(12)
Negative anmeldelser(69)
Gæstebruger
Deluxe-værelse med 2 senge
Overnattede i jun. 2025
Andet
10 anmeldelse
1.0/10
Slået op den 11. jul. 2025
Hotellets serviceindstilling er virkelig dårlig. Jeg valgte tydeligvis at tjekke ud efter kl. 14, da jeg bookede. Da jeg tjekkede ind, understregede hotellet, at jeg ikke kunne tjekke ud efter kl. 14. Holdningen var især dårlig. Efter jeg ringede til Ctrip, sagde de, at de ikke var opmærksomme. Kort sagt, hotellets holdning og service er meget dårlig.
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæst, Hej! Tak for dit ophold på Courtyard by Marriott Shanghai Puxi og for at have deltaget i vores kundetilfredshedsundersøgelse. Først og fremmest beklager vi dybt de problemer, du oplevede på vores hotel. Ud fra dine kommentarer har vi erfaret fejlene i receptionen. Vi beklager igen, og vi vil styrke træningen af vores medarbejderes servicebevidsthed. Dine kommentarer er vores motivation til at komme videre. Vi vil gøre dig endnu mere tilfreds med vores service af høj kvalitet. Jeg ønsker dig et lykkeligt liv, og at alt går godt! General Manager Courtyard by Marriott Shanghai Puxi
Gæstebruger
Premier Deluxe Værelse (2 senge)
Overnattede i aug. 2023
Familie
1 anmeldelse
2.0/10
Slået op den 7. okt. 2023
Bo ikke på dette hotel. Servicen er forfærdelig. Hjørnerne på natbordet er meget skarpe. Der er ingen sikkerhedsadvarsler. Barnet ramte hjørnet, mens det sov, og blødte voldsomt. Hotellet ignorerede det og mente, at der ikke var noget problem med designet, og at hotellet ikke var ansvarligt!!! Du kan kun tage på hospitalet for at blive behandlet og bandageret selv og betale for lægeudgifterne selv! Hotellet undskyldte ikke engang!!!
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæst, Hej! Tak for dit ophold på Courtyard by Marriott Shanghai Puxi og for at have deltaget i vores kundetilfredshedsundersøgelse. Først og fremmest beklager vi dybt de problemer, du har oplevet på vores hotel. Ud fra dine kommentarer har vi hørt om servicefejlene. Vi beklager igen, og vi vil styrke træningen af vores medarbejderes servicebevidsthed. Dine kommentarer er vores motivation til at komme videre. Vi vil gøre dig endnu mere tilfreds med vores service af høj kvalitet. Jeg ønsker dig et lykkeligt liv og at alt går godt! General Manager Courtyard by Marriott Shanghai Puxi
Gæstebruger
Deluxe-værelse med queensize-seng
Overnattede i dec. 2024
Booket for andre
6 anmeldelse
1.0/10
Slået op den 19. feb. 2025
Utilfreds med dårlig service
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæst, hej! Mange tak for din feedback. Vi beklager den ulejlighed, du har forårsaget, fordi dit ophold ikke levede op til dine forventninger. Vi lægger stor vægt på din feedback og har foretaget en intern undersøgelse og aktivt fulgt op for at forbedre den. Samtidig vil vi bruge denne hændelse som et casestudie i vores medarbejderuddannelse for at forhindre, at lignende hændelser sker igen. Tak for din støtte, og vi ser frem til dit næste besøg. General Manager Shanghai Puxi Courtyard by Marriott
Juthamas
Deluxe-værelse med queensize-seng
Overnattede i jul. 2025
Familie
8 anmeldelse
10/10
Enestående
Slået op den 4. sep. 2025
Nice Hotel, Good Service location Location not far from Nanjing and The Bund easy to go anywhere Will come back again this hotel
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Grace Cheng QH
Deluxe-værelse med 2 senge
Overnattede i maj 2025
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 13. jun. 2025
I love their services. Staff are friendly (both front desk and housekeeping). The hotel is clean and nearby to eatery (Chinese noodle stall/McDonald's/Western restaurant etc), convenient store (24hrs Lawson) and Luckin Coffee. Even if we reach the hotel super late like midnight we can still get food either via Lawson or takeaway (not available to deliver to the room but there is a placement counter outside the hotel which I sometimes ordered via alipay app when on the road back to the hotel so I can collect when I reach the hotel). Very easily get Didi from the hotel as the hotel is near to Shanghai railway station (Didi driver told me this area has a lot of Didi available due to the railway station).
Oversæt
6/15
Svar fra overnatningssted: Dear Guest,I would like to sincerely thank you for taking the time to share your wonderful feedback on your recent visit to our iconic property. We are very grateful that you chose to come and stay with us and I will look forward to sharing this with our entire team here.We sincerely hope that you will be able to return to Shanghai and we would be so happy to have you back.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Gæstebruger
Deluxe-værelse med queensize-seng
Overnattede i jul. 2025
Forretningsrejsende
11 anmeldelse
9.5/10
Vidunderligt
Slået op den 18. aug. 2025
Good Breakfast, good service overall good, but not very close to MRT
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our service and breakfast were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
JP2024
Sammenhængende familie-værelse
Overnattede i jul. 2025
Rejs med venner
35 anmeldelse
10/10
Enestående
Slået op den 11. aug. 2025
It has been such a great experience! I would recommend it to anyone.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Gæstebruger
Deluxe-værelse med 2 senge
Overnattede i aug. 2025
Forretningsrejsende
2 anmeldelse
10/10
Enestående
Slået op den 7. sep. 2025
Nice hotel Customer friendly . Happy to stay
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Anonym bruger
Deluxe-værelse med 2 senge
Overnattede i apr. 2025
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 4. jun. 2025
It's a very great stay experience for a young family of four as they provided 2 double beds which really suit our needs. We recommended this hotel !
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Divya Chopra
Executive-suite
Overnattede i apr. 2025
Par
5 anmeldelse
10/10
Enestående
Slået op den 1. jun. 2025
It was fantastic stay. We stayed to celebrate my husbands birthday in executive suite. It was an amazing experience of the services and the suite.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for staying with us during your visit in Shanghai. I am delighted to hear that you found our staff was outstanding. We hope we will have another opportunity to welcome you back soon for further exploration.We very much appreciate your time and feedback. Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Gæstebruger
Deluxe-værelse med 2 senge
Overnattede i apr. 2025
Familie
4 anmeldelse
10/10
Enestående
Slået op den 30. maj 2025
The hotel was very clean and the breakfast was great. I recommend this hotel if you are traveling by metro.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our room was comfortable, location and breakfast were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Dutch Family
Sammenhængende familie-værelse
Overnattede i apr. 2025
Familie
5 anmeldelse
10/10
Enestående
Slået op den 6. maj 2025
Excellent stay in the middle of downtown Shanghai very friendly staff that's very communicative. Large rooms!! Very close to a Metro station and one stop from the Nanjing road. Stores and dinner is nearby. Great for families also!!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our room was comfortable, service and location were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Frequent.traveler
Premier Deluxe-værelse med queensize-seng
Overnattede i mar. 2025
Forretningsrejsende
34 anmeldelse
10/10
Enestående
Slået op den 25. apr. 2025
Nice for a short stay. The reception staff were friendly and the check in was quick. The hotel was crowded but the service was attentive.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Cassandra Si Pei
Deluxe-værelse med queensize-seng
Overnattede i mar. 2025
Forretningsrejsende
29 anmeldelse
10/10
Enestående
Slået op den 17. maj 2025
Nearby to Jingan temple and shopping district. Within 8 minutes walking distance to Shanghai Railway Station. I will stay here again
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central
Matthew Peng Guan
Deluxe-værelse med queensize-seng
Overnattede i feb. 2025
Par
7 anmeldelse
8.0/10
Meget god
Slået op den 19. mar. 2025
The room is spacious & comfortable to stay in. Housekeeping did a marvelous job in keeping the room neat & tidy during our stay. The hotel is near to many eateries & there is also a shopping mall just a few minutes away from the hotel. Commuting to the People’s Square & Shanghai bund is just around 10 minutes by car. Overall, I enjoyed my stay at the hotel.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to complete our stay review. We are delighted that your stay with the Courtyard by Marriott Shanghai Central was enjoyable and found our room was comfortable, service and location were good.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Sincerely,General ManagerCourtyard by Marriott Shanghai Central