Hilton Shanghai Hongqiao

Five-Star Stay Perfection! Hilton Made the Journey Unforgettable.My stay at Hilton Hotel was absolutely flawless—deserving of a full five-star rating without a doubt! The moment I stepped into the lobby, the warm service from front desk staff Jocelyn instantly chased away my travel fatigue. Kiki and Sophia took the initiative to help with my luggage, greeting me with smiles while processing check-in efficiently. When I asked about local itineraries and off-the-beaten-path spots, Angell answered patiently and in detail, even sharing thoughtful tips to avoid pitfalls—friendly yet highly professional. The hotel facilities exceeded all expectations! The room was spacious and bright, with bedding as soft as wrapping myself in a cloud, ensuring a restful night’s sleep. The bathroom featured a practical dry-wet separation design, clean and tidy, with high-quality bathroom amenities. Thoughtful details like a vanity mirror and hair dryer were all readily available. The biggest highlight was the smart room controls—one touch to adjust the lights and curtains, blending cutting-edge technology with a cozy atmosphere for an extremely comfortable stay. Hygiene was impeccable! Every corner of the room was spotless, with no dust on the floors or surfaces. The bathroom was clean and odor-free, and even easily overlooked areas like under the bed and sofa crevices were meticulously cleaned, allowing me to stay with complete peace of mind. The dining experience was a delightful surprise for my taste buds! The breakfast buffet offered a rich variety of Chinese and Western dishes—fresh fruits, made-to-order pastries, and aromatic coffee, all using fresh ingredients with authentic flavors. The dinner buffet was equally impressive, featuring a dazzling array of seafood, hot dishes, and desserts, each exquisitely prepared and delicious, offering exceptional value for money. From service, facilities, and hygiene to dining, Hilton excelled in every aspect, making this journey even more wonderful. I’ll definitely choose Hilton again for my next trip and highly recommend it to all my friends!

Outstanding hotel. Clean , comfortable beds, and room facilities.and staffs are always willing to help out. My sons really enjoyed their time here. I would recommend this hotel for families.

Clean room, great food, friendly service and super comfy bed! 🤩 Wonderful experience!

Great hotel nice and clean with a lot of good restaurants close by

A great hotel with good breakfast options, we also got a free upgrade. Will definitely come back.

It was an expected experience as I was trying to book a cab to catch a late appointment in town. I was a bit upset as there was almost half an hour gone with no one responded to my request over the GAO DE Taxi platform. A young lady who mended the Tea booth in the hotel lobby passby…without much hesitation, I stopped her and asked for her help. She used her mobile phone and made the similar request via the GAO De Taxi platform..and to my surprise, a cab responded soon and I got up heading to the destination… I returned the RMB 30 to her before travelling the following day. As a friendly gesture, I left her a piece of chocolate and my name card… she told me her surname is 胡、newly graduated from a local university..therefore I called her 胡小姐. A great experience and a pleasant one.