Gæstebruger
1. juli 2025
First I have to say that in general the reception staff and general manager are friendly and try to be helpful. Also the cleaning staff do their basic job and the hotel has some amenities and style to it. However, this hotel has not been properly maintained by the owners. You can see the history of the hotel by only looking at the carpets in the rooms, which are dirty, smelly and simply need to be professionally cleaned - or exchanged completely. The hotel appearantly doesn’t enforce the non-smoking policy, since you can smell smoke almost everywhere in the floors and rooms. The total dealbreaker for me was the fact that the aircons in the rooms either emitted a horrible smell, or they didn’t cool down properly, the ACs need to be cleaned and fixed desperately. During my 3 night stay it never got colder than 24C in any of the rooms they assigned to me, even at night when it was only 28C outside. During day temperatures went up much higher. Same issues persisted in every room. I have stayed in many other hotels in China with lower categories than 5 stars and never had such an experience before. Fortunately, the trip.com support managed to cancel the remaining 4 nights of my stay for me, thank you very much.
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