InterContinental Shanghai Wonderland

The hotel staff at this resort is simply exceptional. From the friendly front desk team and courteous restaurant staff, Vicki from club member section to the attentive housekeeping staff, every interaction felt warm and welcoming. I particularly appreciated the housekeeping aunty’s attention to detail, including checking our room key before allowing access during cleaning. This level of security gave us peace of mind and showed their dedication to guest safety. Overall, the staff's professionalism and commitment to guest satisfaction made for a truly memorable stay.

Wonderful at Wonderland! Great and awesome hotel for a night or two. Would like to be there sometime again

Our stay was made truly exceptional thanks to the impeccable service and warm hospitality of Bambi. Their attention to detail and genuine care made us feel right at home — a true asset to the hotel.

Nice hotel, earlier check in friendly staff, good service, Large room, delicious breakfast, nice bed, sleep well,

Intercontinental Wonderland was by far one of the most memorable and relaxing hotel resorts I have ever been to. All staff members, especially Bruce, were extremely friendly and attentive to all my questions and requests. The room itself was breath-taking with an amazing view of the quarry. Nothing compares to waking up to the beautiful scenic view with the sounds of nature in this distance. All amenities including in room dinning and the SPA were also highlights of our stay. Overall, a wonderful experience and would highly recommend to any future travelers

InterContinental Shanghai Wonderland is a fantastic choice for a peaceful and relaxing getaway. The fresh air and nearby parks create a perfect atmosphere for unwinding, and the Wonder City Amusement Park, just a 5-minute walk away, adds an extra touch of fun to the experience. The hotel offers a delicious buffet, a great pool, and a well-equipped gym. Unfortunately, we didn’t have time to visit the spa, which means we’ll have to come back again! A huge thank you to Sofiia, Seven, Vincent, and Alisa for their outstanding service—they answered all of our questions and made our stay as comfortable as possible, prepared a room with an amazing view for us. Special thanks to Bambi and Cora for preparing delicious complimentary desserts for us. Also, a big shoutout to Amiya, who helped organize room service late at night—super convenient! I also really enjoyed The Cliff Show, and I appreciate Sofiia reminding us about it by sending a helpful notice. The staff is available 24/7 and speaks English, Russian, and Korean, which made communication effortless. I’ll definitely be coming back!