Crystal Orange Hotel Shanghai Pudong Airport Core Area

Hotel room is nice and clean, however I’ve encountered two different hotel receptionist, their attitude is very bad. Also, you have to let them know 3 hours earlier that you want to board the bus (from or to airport), which I find is ridiculous. As an oversea traveller, we do not have local phone number and just using esim for internet , how am I able to contact them. When asked why is this required, they just give a sarcastic answer and said “because our bus timing is not fixed”, even though THEY HAVE A TIMETABLE FOR THE BUS. Receptionist is also very unprofessional, where he doesn’t tell us whether we have breakfast or not, doesn’t tell us what’s our room number. Although these are small problems but it should be their job to inform me instead of me asking them. Location is not that near airport as well, takes about 30 minutes. During our stay, even though it’s not that cold (18~ degree Celsius) because it’s winter period, they changed their aircon to heater instead, so we have to request a fan. Overall, not a great experience. Have stayed with crystal orange of different branches in Shanghai, this is the worst in terms of service.

因為離機場近一些還有接駁車，知道我是台灣人還特別有用微信告知接駁車，很擔心我沒有搭上，最後順利搭上車，離浦東機場大概30分鐘，看了上海上百家飯店選擇這間，房間夠大，乾淨且舒服，服務人員也都很好的，雖然距離市中心遠了很多，但是設備都很新，沒有什麼甲醛味、廁所浴室都乾淨，衹是11月飯店衹制熱沒有冷氣，得開窗通風才行，所以樓下有人吵鬧房間內會聽到，關起窗就沒有什麼聲音了，隔音還不錯；早餐很好吃爸媽很喜歡，如果要休閑一下這裏真的很不錯，主要旁邊都是農村社區，滿特別的，下次再來上海旅遊還是會挑這裏住

迪士尼班車免費接送服務:特別好，大巴車作者也很舒服 迷你吧:有無糖可樂，好喝 環境：特別好，拍照也出片 衞生：乾淨的沒邊了 服務：小姐姐很熱心 早餐也好吃，下次還來住，喜歡💕