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Bekræftede anmeldelser
Placering4.5
Faciliteter4.5
Service4.6
Renlighed4.5
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Keen explorer
Basic-værelse med queensize-seng
Overnattede i Dec 2024
Solorejsende
20 anmeldelse
3.0/5
Slået op den Dec 14, 2024
Terrible cleanliness, my room was not properly clean as I found few left over mosquito burner in the drawer. The room AC was very hot, TV was not easy to navigate and shocking was the Housekeeping carts were left at the end of corridor.
Hotel without security system to enter the floor from the first floor.
Oversæt
Svar fra overnatningssted: 哎呀,貴賓,看到您的評價我們真是驚呆了!對於您在住宿期間遇到的問題,我們深感抱歉。清潔問題、空調温度、電視導航以及走廊中的清潔車都應該得到妥善處理。這些都是我們需要改進和關注的地方。感謝您提出這些寶貴的建議,我們一定會擼起袖子加油幹,不斷改進服務質量。至於安全系統問題,我們也非常重視。我們會盡快進行檢查並加強管理,確保每位貴賓都能在這裏享受到安心舒適的住宿體驗。再次感謝您的反饋,期待下次有機會為您提供更好的服務。祝您生活愉快,好運連連~(˶‾᷄ ⁻̫ ‾᷅˵)
K33
Særligt værelse med queensize-seng
Overnattede i Oct 2024
Solorejsende
3 anmeldelse
4.0/5
Meget god
Slået op den Nov 11, 2024
Near MRT station. Room is clean but no windows. Room has poor phone signal and wifi is not very fast Staff is friendly. Breakfast is minimal.
Oversæt
Svar fra overnatningssted: Distinguished guests, thank you for taking your precious time to share your stay experience at our hotel. We are very glad to hear your affirmation of our hotel's geographical location and the service attitude of our staff.At the same time, we have noted the problems you mentioned, such as rooms without windows, poor mobile phone signal and slow Wi-Fi speed, and limited breakfast choices. We are deeply sorry for the inconvenience caused to you. Please know that we are actively improving these issues to ensure a better stay experience for all guests.Once again, thank you for your feedback. We look forward to having the opportunity to serve you again in the future and show you the improvements we have made.
Murat hi from Langkawi
Superior-værelse med queensize-seng
Overnattede i Jun 2024
Forretningsrejsende
30 anmeldelse
4.0/5
Meget god
Slået op den Jun 20, 2024
Good simple hotel
Oversæt
Svar fra overnatningssted: Distinguished guests, hello! Thank you for taking the time to reviewhotel.We are honored to receive your "Simple Hotel," which is exactlywhat we always strive for - simplicity, comfort and efficiency. At thesame time, we also take note of your suggestions that you would like usto try to improve. Please be assured that we will continue to optimizour services and facilities in order to provide you with an even moresatisfying experience in the future.Thanks again for your feedback andsupport and look forward to welcoming you back in the near future.
WilliamRH
Elegant Sunshine Double Room
Overnattede i Jan 2024
Solorejsende
159 anmeldelse
5.0/5
Enestående
Slået op den Jan 20, 2024
This is a classic hotel. The room was very big and clean. The reception service was courteous and efficient. It's close to the subway station. I am looking forward to my next visit now.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for your kind review of our hotel. We are pleased that you are satisfied with our room and reception service. We are always committed to providing guests with a comfortable and enjoyable stay. At the same time, we will continue to work hard to improve to better meet the needs and expectations of our guests. Our hotel is ideally located close to the metro station for your convenience. Thank you again for coming and look forward to your next visit.
Bee Kim
Basic-værelse med queensize-seng
Overnattede i Oct 2024
Par
11 anmeldelse
5.0/5
Enestående
Slået op den Nov 7, 2024
Convenient location, near night market, shopping and train station.
Oversæt
Svar fra overnatningssted: Distinguished guests, we are deeply grateful for your selection of our hotel and for sparing the time to share your lodging experience. It brings us great pleasure to learn of your admiration for the advantageous location of our establishment. In truth, our proximity to the vibrant night market, shopping complexes, and the railway station empowers our guests to effortlessly explore the city and relish in shopping endeavors.Once more, we extend our heartfelt gratitude for your favorable assessment. We eagerly anticipate the pleasure of welcoming you back in the not - too - distant future. Rest assured that the provision of superior service remains, at all times, our utmost priority. May your days be filled with joy.
HH88
Familieværelse - med Udsigt (2 senge)
Overnattede i Nov 2024
Rejs med venner
2 anmeldelse
3.2/5
Slået op den Nov 20, 2024
Small hotel at 3rd floor, facility is old and not clean
Oversæt
Svar fra overnatningssted: 呼呼~感謝貴賓的真誠點評!我們聽到了您對酒店設施和衞生情況的反饋,這讓我們有了改進的方向。我們會立即進行整改,讓您在下次光臨時能看到一個煥然一新的酒店。再次感謝您的寶貴意見,期待有機會再次為您服務,讓您感受到我們的進步和熱情。願您每天都開心如意,好運連連哦!~(✿◠‿◠)
Van Ha
Superior-værelse med queensize-seng
Overnattede i May 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den May 29, 2024
The location of the hotel is really good, only 500m from an interchange metro station with direct train to Yuyuan, Nanjing Road, and both airports. You can also search for shopping malls, convenience stores, and restaurants on baidu map. A lot of choices close to the hotel. The rooms are pretty spacious, and washing machine and dryer can be used for free. Not all of the receptionists can speak English, but they are really supportive. When we got problem with our air tickets, the reception was so nice and helped us a lot to contact the airlines, send emails, and follow up with them, which we were really grateful for. However, not so many choices for breakfast.
Oversæt
Svar fra overnatningssted: Hello, distinguished guests! Seeing your review, our hearts are filled with joy and gratitude. We are encouraged by your positive comments on our location, facilities and service staff. Your satisfaction is our greatest motivation! With regard to English communication, we will strengthen training in order to provide better service. Please do not hesitate to let us know whenever you need us in the days to come. Looking forward to serving you again! May you have a sunny smile every day, and life is good.
爱到你死Adonis
Familieværelse - med Udsigt (2 senge)
Overnattede i Oct 2024
Rejs med venner
2 anmeldelse
3.0/5
Slået op den Oct 7, 2024
I can onle say that you get what you yoy pay
Oversæt
Svar fra overnatningssted: Dear guests, thank you for choosing ourhotel and taking the time to give feedback. From your comments, we understand that you have certainexpectations for our services. First of all, lwould like to apologize to you if duringyour stay we did not meet the standardsyou expected. We know that every guestis unique and important and deserves thebest service. Therefore, the feedback youprovide is essential for us to improve thequality of our services. Please be assuredthat we will make improvements based onthe feedback you provide and strive toensure that every guest has a great valueexperience. We hope to have theopportunity to serve you again in the nearfuture and show you the changes we havemade.Thank you again for your valuablecomments about our hotel. Wish you ahappy life!
ait0305
Superior-værelse med queensize-seng
Overnattede i Sep 2023
Forretningsrejsende
281 anmeldelse
5.0/5
Enestående
Slået op den Sep 18, 2023
it is good hotel i would book again in my further trip. thanks.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓,您好,感謝您對酒店的認可,您的滿意就是我們的放心,再次感謝您對美豪的讚美,期待您的再次光臨,祝安好!
Svar fra overnatningssted: 尊敬的貴賓,感謝您選擇我們的酒店並花時間分享您的入住體驗。我們很高興聽到您對我們酒店的地理位置和周邊商業設施表示滿意。同時,我們注意到了您關於部分房間設施(如桌子和冷藏箱)不一致的反饋,這是我們需要改進的地方。為了確保客人入住時能得到最好的體驗,我們會考慮在預訂階段提供更詳細的房間訊息,讓客人可以根據需求進行選擇。再次感謝您對我們酒店整體設施和價格表達出積極評價。請相信,我們會持續努力提升服務質量,並期待在未來有機會再次為您服務。順祝商祺,[酒店名] 客户服務團隊
Svar fra overnatningssted: 尊敬的貴賓,您好!非常感謝您選擇我們的酒店並分享了您的入住體驗。我們很高興知道您對我們酒店的位置、房間環境以及服務都表示滿意。同時,我們也注意到了您提到的風筒手柄問題和房間照明問題,對此我們深感抱歉,並已經將這些問題反饋給相關部門進行改善。再次感謝您的寶貴建議,這對於我們提升服務質量非常有幫助。期待在不久的將來再次歡迎您的光臨,併為您提供更優質的服務。祝您生活愉快!
Svar fra overnatningssted: 親愛的貴賓,biubiu~~~感謝您的寶貴評價!我們很高興聽到您對我們地理位置的讚賞。關於酒店部分區域的老舊問題和廊下的異味,我們已經記錄並反饋給相關部門,會盡快進行改善。同時,非常榮幸得知您對我們前台服務人員的認可,這是對他們工作最大的肯定。期待在不久的將來再次為您服務!願您生活美滿、每天都充滿陽光☀️
Svar fra overnatningssted: 尊敬的貴賓,您好!非常感謝您在百忙之中抽出時間對我們的酒店進行詳細的評價和肯定。我們很高興能知道您對我們的乾淨衞生環境、良好隔音效果、延時服務以及優越位置表示滿意,這是對我們工作最大的肯定。同時,關於您反饋的進門偏小以及電梯等待時間長的問題,我們已經向相關部門反映,並將努力改善這些問題,以提供更加舒適便捷的入住體驗。再次感謝您的寶貴建議。期待在不久後能再次為您服務,希望下次入住時能給您留下更美好的印象。祝您生活愉快!
Svar fra overnatningssted: 尊敬的貴賓,感謝您選擇我們的酒店並花費寶貴的時間給予我們評價。很高興聽到您對我們的位置和員工服務表示滿意,這是我們團隊一直努力的方向。同時,我們對您提出的關於電梯噪音和房間隔音問題深感歉意。這些反饋對我們來説非常重要,因為他們幫助我們瞭解哪裡需要改進。請相信,我們已經將這些問題反饋給相關部門,並會盡快進行改善。再次感謝您的寶貴意見,希望有機會能再次為您服務,並在下次入住時給您帶來更好的體驗。