Calle Dr. Pedro de Castro, 1, Seville, Andalusia, 41004, SpainVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.3/5
Meget god
77 anmeldelse
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Bekræftede anmeldelser
Placering4.3
Faciliteter4.3
Service4.3
Renlighed4.3
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Alle anmeldelser(77)
Positive anmeldelser(72)
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Fantastisk beliggenhed(25)
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Lækker morgenmad(9)
Fantastisk swimmingpool(5)
Negative anmeldelser(5)
Gæstebruger
Melia Værelse 1 King Size Seng
Overnattede i jun. 2024
Par
14 anmeldelse
4.7/5
Vidunderligt
Slået op den 4. aug. 2024
The room is big and quite comfortable. We didn’t use the pool because it opened a bit late and there was too much to do. The hotel is a bit far from the old town but still within walking distance if you don’t mind waking 15-20 minutes. The location is good but not central.
Oversæt
Svar fra overnatningssted: Dear Mr. Guest User,Thank you for taking the time to share your feedback.It's delightful to hear that you found your room spacious and comfortable, enhancing your room experience. Our team takes great pride in offering well-appointed accommodations and it's always rewarding to receive such positive feedback.We apologize if the pool hours did not align with your schedule; our aim is to balance the availability of our amenities while ensuring the utmost guest satisfaction. We appreciate your understanding that our prime location, although not in the immediate center, offers a unique opportunity to explore the beauty of Seville, including the nearby Plaza de España and María Luisa Park, adding a special charm to your stay.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator
Gæstebruger
Melia 2-personersværelse
Overnattede i okt. 2024
Rejs med venner
12 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. nov. 2024
We arrived at night. The package we selected from Trip.Com included dinner that the restaurant will be closed at 11.30 pm. We had 20 minutes left but the staffs still extended their duty for us. There’s nothing to complain about, except the check-in staff at front desk just looked serious with less smile. But everyone was helpful there.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your review.We try our best to ensure that each of our guests feels welcomed and at home during their stay with us and truly regret to hear that we did not meet all of your expectations. Your remarks have been noted and will be reviewed with our team.However, we appreciate your recognition of our team member's excellent service, and we will let them know of the impact they had.We hope to have the occasion to welcome you again. Kindest regards,Laura López, Voice of Customer Coordinator
Jie
Melia 2-personersværelse
Overnattede i okt. 2024
Par
5 anmeldelse
4.5/5
Fantastisk
Slået op den 9. nov. 2024
really not bad value. close to the plaza de espana, if u dont mind walk a bit more u can go to all major tourist spots on foot. room is clean, friendly services. sufficient amentities
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for positively reviewing your recent visit.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are very glad that everything met your expectations during your stay.We look forward to welcoming you back soon. Kind regards,Laura López, Voice of Customer Coordinator
Ceevv
Melia 2-personersværelse
Overnattede i nov. 2023
Rejs med venner
5 anmeldelse
5.0/5
Enestående
Slået op den 22. feb. 2024
It’s perfect! The location is good and receptionist is nice. The only one thing inconvenient which is no minimart or supermarket nearby.(but still can walk to,if you willing to walk about 12mins)
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to review your stay.We're delighted to hear that our prime location and the hospitality of our reception team met your expectations, providing a memorable room experience. While we understand you found the proximity to minimarts less convenient, we hope the surrounding local attractions and our gastronomic offerings helped to enhance your stay. Our team is always ready to assist with directions and recommendations for nearby amenities to ensure your comfort and convenience.We hope to have the occasion to welcome you again. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator
Dihua
Melia 2-personersværelse
Overnattede i sep. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 7. okt. 2024
Frenando n David are both very good staff with good services
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for positively reviewing your recent visit.We are delighted to hear that you had a positive interaction with our staff members, Frenando and David. Their commitment to a superior service culture is a vital part of the experience we strive to provide for all our guests. It is always heartening to receive such positive feedback about our team.We look forward to welcoming you back soon. Kind regards,Laura López, Voice of Customer Coordinator
Gæstebruger
Melia 2-personersværelse
Overnattede i jan. 2024
Rejs med venner
3 anmeldelse
4.2/5
Meget god
Slået op den 29. feb. 2024
Location is a bit far from city center but other than that it was a pleasant stay! Bathroom was well equipped and nice
Oversæt
Svar fra overnatningssted: Dear Mr. Guest User,Thanks for taking the time to review your visit to our hotel.We're delighted to hear that the well-equipped bathroom added to the comfort of your stay, reflecting our dedication to providing a superior room experience. However, we noticed your comment regarding the location. While we are a short distance from the historical center, we understand the convenience of being closer. Our proximity to various public transport options, including bus and metro stops within 100 meters, ensures excellent communications for exploring the city's charm. Additionally, for those attending the Seville April Fair, we offer a special shuttle bus service from the hotel to the fair venue for added ease.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator
Stephen
Melia Kingsize Seng Værelse Med Udsigt
Overnattede i jun. 2023
Par
54 anmeldelse
5.0/5
Enestående
Slået op den 3. okt. 2023
Good service and great breakfast with a cool location
Oversæt
Svar fra overnatningssted: Dear Stephen,Thank you for such a positive review.We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to seeing you again in the future.Best regards,Maria Fdez. Valderrama, Voice of Customer Coordinator
Anonym bruger
Melia-værelse
Overnattede i nov. 2022
Forretningsrejsende
2 anmeldelse
4.0/5
Meget god
Slået op den 26. dec. 2022
The hotel was spectacular, however the power outlets in the bathroom were not functioning. And no coffee maker or a kettle was provided.
Oversæt
Svar fra overnatningssted: Dear 匿名用户, Thanks for taking the time to share your review of your stay. It has been very kind of you, that you took the time to let us know about your days in our Meliá Sevilla.We are delighted to know that our hotel facilities and service met your expectations. We regret if there could be any punctual situations in your room which make your stay not as pleasant as we would loved. I have personally shared your words with the team involve to make a complete revision of your room. Please, note our team is always at your complete disposal to offer you our assistance with any request or need. The entire team looks forward to welcoming you back on a future trip, to keep offering you our best!Yours sincerelyMaria Fdez. Valderrama, Voice of Customer Coordinator
DAVIDYEE
Overnattede i jun. 2022
Solorejsende
14 anmeldelse
4.0/5
Meget god
Slået op den 30. jul. 2022
Nice and quite, good location, swimming pool is fantastic.
Svar fra overnatningssted: 尊敬的賓客,您好!感謝您對我們酒店的信賴與選擇!我們非常高興為您的旅途增添愉快的回憶!我們也非常感謝您對我們酒店整體服務以及早餐餐品的好評!為賓客提供優質舒心的居住環境,賓至如歸的入住氛圍是我們的工作宗旨和不懈的追求!我們將繼續秉承温馨、關愛的服務理念,讓您在這裏感受到家一般的温暖。期待您的再次光臨,我們將竭誠為您服務 !Laura López, Voice of Customer Coordinator
Svar fra overnatningssted: 親愛的賓客您好,感謝您入住我們酒店!我們很高興您喜歡我們酒店的位置,以及能夠在短短5分鐘內漫步到達廣場。您對我們漂亮的前台和優雅泳池的讚美讓我們備感榮幸。很高興得知,您能夠享受到步行前往王宮和教堂的便利。此外,您對我們Mosaico餐廳提供的豐盛早餐和愉悦的環境所給予的正面評價對我們而言意義重大。我們將懷揣着您的這份信任,不斷進步並時刻準備着給您帶來更加完美的服務,期待您的再次光臨!Martina Piovesan, Voice of Customer Coordinator
Svar fra overnatningssted: 尊敬的賓客,您好!感謝您下榻我們的度假酒店,且在百忙之中抽空給我們留下寶貴的評論與建議!我們很高興知道您喜歡我們的大陽台和美麗的西班牙廣場景色。我們的清潔團隊也很感謝您對他們工作的積極評價。關於酒店位置和購物便利性的評論,我們位於塞維利亞的心臟地帶,臨近歷史中心和多個購物中心,希望下次能為您提供更多關於周邊服務的訊息。我們瞭解到您對衞生間佈局感到不夠寬敞,雖然我們的房間設計是為了融合舒適與現代感,但您的體驗告訴我們總有改進的空間。衷心期待您的再次光臨,我們一定會為您奉上更好的住宿體驗,祝您生活愉快!Laura López, Voice of Customer Coordinator
Svar fra overnatningssted: 親愛的來賓,感謝您下榻我們的度假酒店,且在百忙之中抽空給我們留下寶貴的評論與建議!我們很榮幸您對酒店的地理位置和乾淨衞生的房間給予了積極的評價。我們的房間空間寬敞,旨在為您提供舒適的住宿體驗。您所讚賞的飲用水服務,正是我們服務文化中不可或缺的一部分。悦榕莊的位置確實便利,毗鄰西珈尼亞廣場,距離塞維利亞大教堂等多個景點僅有數百米之遙,非常適合步行遊覽。我們還提供前往塞維利亞四月節會場的定時巴士服務,確保您能充分享受這一西班牙盛大節慶的樂趣。很高興您喜歡我們的前台服務,並享受到了我們的免費葡萄酒和咖啡飲料。對於您提到的價格問題,我們理解節日期間價格可能會有所調整,但我們始終致力於為賓客提供物有所值的服務和設施。衷心期待您的再次光臨Martina Piovesan, Voice of Customer Coordinator
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您選擇入住我們的酒店,並抽出寶貴的時間與我們分享您的入住體驗!我們很高興您對酒店的地理位置和周邊環境表示滿意。然而,我們非常遺憾聽到您在入住期間遇到了關於失物的問題。請您放心,我們非常重視客人的安全和私隱,酒店內的安全措施非常嚴格。關於您提到的噪音問題,我們建議您可以使用酒店一樓的圖書館作為一個安靜的工作空間。對於給您帶來的不便,我們深感抱歉。非常感謝您能為我們提供這些寶貴的意見。我們希望在不久的將來誠邀您再次體驗併為您奉上一應俱全的設施!Laura López, Voice of Customer Coordinator
Svar fra overnatningssted: 尊敬的賓客,您好!非常感謝您對我們酒店的支持與信任!我們很高興您享受到了我們酒店的早餐菜品,我們一直致力於為客人提供豐富的美食體驗。同時,瞭解到您對我們的遊泑池讚不絕口,這正是我們為客人提供能量的生活活動的一部分。有幸與塞維利亞足球隊同期入住,相信為您的旅程增添了不少樂趣。您對我們極具安達盧西亞特色的餐廳及其便利的位置給予了高度評價,我們也為此感到自豪。再次感謝您的支持與厚愛,我們真誠期待您的再次光臨,祝您開心度過每一天!Laura López, Voice of Customer Coordinator