The Bell Hotel, Saxmundham

Not really a hotel, a pub with rooms! We stayed in room 6, for some reason it was incredibly hot although on first view the room was very pleasant. I tried to open the window but was unable to on the first night, managed to do so on the second night, but then there was a lot of road noise! There was a lot of condensation on the window that could not be opened and black mould as well! I mentioned this to the chambermaid who told me she cleaned the mould off every week? And also that because of it being a conservation area double glazing was not allowed. I would have thought that secondary double glazing and air conditioning would be a solution both to the condensation and road noise. In addition the floor of the shower wasn't draining properly. The staff were all very pleasant but I was expecting more for the price we paid!

Had dinner at The Bell and it was great. They also welcomed our 2 little dogs in the restaurant and provided water & biscuits (plus lots of fussing) for them. I had the pork belly, which was so tender and very tasty. My other half had the burger which was huge! Only small biggie was the onions rings were a little greasy, other than that no complaints. Deserts was incredible, bitter chocolate & orange tart and a passion fruit cheesecake. The staff were very friendly, attentive and knowledgeable. We will definitely be back

Sadly leaving this review after a really disappointing dinner out. Service was poor and borderline rude, food was worse - £10 for overcooked squid with a bit of mayo - cold vegetables, corked wine, steak so tough you couldn’t cut it, not that we were given a steak knife to use anyway, items missing from the £35 steak option and a mushroom sauce that was basically oil with mushrooms floating in it. Gutted, have been looking forward to coming here for ages. What a disappointment.