Colonna Grand Hotel Capo Testa, a Colonna Luxury Beach Hotel, Santa Teresa Sardegna

Wonderful location beach and pools Food good Staff very nice Rooms beautifully clean Gardens beautifully manicured Can be very windy Check out time of 10 am dreadful. Breakfast not even finished. Closing but eating up time needed. Breakfast should be at least 10.30 for holidays. It is not work time.

We were so disappointed with our stay, to the point that when we arrived I started calling round other hotels to check for availability. Booking a 5 star we expected a 5* service - I’ve stayed in better 3 star hotels than this. Our king bed, was two single beds pushed together - we requested a change which was refused. We was consistently over charged at the pool bar. Customer service was very poor - not a 5* feel - Breakfast felt incredibly tense - the staff seemed stressed and unhappy to be there. We consistently had to request for additional coffee or clean cutlery - servers would ether forget or take a long time to provide what was requested. As for the area - only stay here if you have a car or you’re happy to sit by the pool all day every day. There is nothing in the area (2 restaurants within walking distance which are extremely over priced). Disappointed with our stay and felt like a complete waste of money. There are far better, and cheaper hotels in Sardinia.

Excellent placement and access nice views and beach . We were very pleased to spend time there with the family and kids.

Hotel in general is nice and has a classic Italian feeling. It is clean and maintained well with decent food choices. Breakfast can be a bit innovative with different options and not same each and everyday. Added a star just for the kind and amazingly helpful reception staff and manager who were helpless themselves but went above and beyond to serve us well! First day, there was no porter or help for the receptionist who himself had to carry luggage, check us in, show the rooms and serve our meals - all with an amazing smiling face. Kudos to the elderly gentleman who was working on night duty. Lucia - the reception manager was really helpful in sorting the rooms out. Due to excessive heat, the second bedroom was boiling hot but Lucia and her team with minimum or no help from corporate and no investment in £30 fan, when we paid £10,000 for 3 rooms, tried sorting out fans and changed one of our room. Again not their fault but the hotel should have some more fans in stock as Sardinia is hot in general. Elisa and Francesca also were amazing. They tried reaching out as much as they can to back office or engineers but seeing them working hard in the heat during night time, sweating themselves, struggling with heat, no help or no back office management answering the phones, they tried their level best to address the issue and resolved it the very next morning so a big thank you! Certainly the reception staff needs recognition as they went above and beyond to help us all. Surely when we pay £10,000 for a week’s stay, the company can invest for £12-15 fan. The five stars are only because of the help we received from the reception. ITI hotels should make an investment of a small air-con for reception staff who are going above and beyond in this heat.

That's not a 5 Star hotel as it calls itself. The place is beautiful, but the hotel is dated and I'm not talking about the historical building. Management provided a terrible welcome informing a room upgrade than coming back and being rude to my wife when asked about on the phone. The facilities are far from premium, the decor seems to be stuck in the 80's. Bad choice of place to stay in my trip. Regular continental breakfast with a nice ocean view.

We spent a week in Capo Testa having been to a hotel we like on the Costa Smeralda three times previously. This location was better as the hotel had its own easy access beach with shallow, calm sea right out front. We booked half board and the food in the restaurant was very varied and high quality. They catered very well for my gluten intolerance and nothing was too much trouble for the genuine and kind staff. I have unreasonably high standards and was very pleasantly surprised at the cuisine and service we received in the restaurant. Bed was a bit hard, but you can’t have everything! The clientele were mainly German and Italian and all very respectful and nice. Definitely recommend this hotel.

Staff very friendly and attentive. Great access to the beach and water shallow for children. Swimming pools also good for children. Good breakfast. Evening meal is a five course delight, with each being very tasty, and great variety. We had a fantastic sea view room. Music each night from the resident musician not too loud for comfort. Our highlight was the Maddalena Island boat trip. And try the harbour bar/cafe after your trip for a happy drink.

Everyone is very friendly, the room was a bit small and didn't look like the one we booked-but amazing views and great beach. Clean and accommodating.

This hotel shouldn’t be categorized as 5 stars. Should be 4 at the most. The internet in my room was not working .permanently. It has been a nightmare. The breakfast offer was very ordinary with cheap products, I.e. the orange juice was not squeezed, just powder. It is the only 5 stars where I was charged for the coffee capsules provided in the rooms. CNN/BBC and pay TV channels not available. Great position on the gulf with a good beach, clean premises, but that is all. I had to move to a real 5 stars nearby. We are not returning.