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Bekræftede anmeldelser
Placering3.6
Faciliteter3.7
Service3.6
Renlighed3.8
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Alle anmeldelser(118)
Positive anmeldelser(17)
Anmeldelser med billeder/video(1)
Negative anmeldelser(5)
Gæstebruger
1 soveværelse lejlighed med begrænset rengøring
Overnattede i aug. 2024
Solorejsende
1 anmeldelse
1.5/5
Slået op den 25. aug. 2024
Rooms was dirty and unhygienic. For the price it was very disappointing.
Service was rude, unhelpful and lacked in every way possible.
After booking online with *********** and pre-paying, upon arrival they tell me that I had not paid and when I pushed the point, showing statement of money paid, they tell me they haven’t received it from booking agent.
They ask for $200 deposit- security.
However will not accept cash, and want to draw the funds from your account.
Therefore a reimbursement, takes upto 7 days to receive. When u asked for a receipt for the deposit, they hand write a note and did not provide receipt.
Oversæt
Svar fra overnatningssted: Reply from the property:Dear Guest, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta
SunnyBeach500
1 soveværelse lejlighed med begrænset rengøring
Overnattede i mar. 2024
Par
13 anmeldelse
3.7/5
Slået op den 12. mar. 2024
The check in was straightforward. The room was better equipped than expected. Secure underground parking onsite was convenient. Would stay again if in the area.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards,Chester
Gæstebruger
Executive to-værelses lejlighed
Overnattede i dec. 2023
Familie
1 anmeldelse
4.0/5
Meget god
Slået op den 27. dec. 2023
Our stay was nice and comfortable. We didn't get any house keeping service during our stay though but the apartment was nice and tidy and kids loved it as well.
Toaster was not in the working condition.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Chester
CarrollPatrick
1 soveværelse lejlighed med begrænset rengøring
Overnattede i aug. 2023
Solorejsende
2 anmeldelse
1.2/5
Slået op den 28. aug. 2023
The hotel does not state that you need to pay a bond for the room.
I’m homeless at the moment and had to send the last of my Money on this room and even when I payed it they still didn’t state that it will be returned in 7 business days.
I was left with no money for another place I’m pretty sieve
Oversæt
Svar fra overnatningssted: When you make a booking at APX Hotels Apartments, a pre-authorization of credit and/or debit cards is required upon check-in. This is to ensure that there are sufficient funds available to cover the total cost of your stay, along with an additional amount to secure potential incidental expenses such as room service, minibar usage, or damages.The pre-authorization places a temporary hold on your credit card, confirming that it has the minimum funds necessary to cover any costs incurred during your stay.Once you check out and settle your final bill, APX Hotels Apartments will proceed to charge you for the actual expenses related to your stay. Subsequently, any excess funds held for security purposes will be released.The timing of this release depends on the guest's bank and card issuer. APX Hotels Apartments can only request the release, as the actual process is undertaken by the bank. Typically, most banks lift the authorized security hold within 5 business days after your check-out. However, the exact timing may vary based on the bank's and card issuer's policies and procedures.
Gæstebruger
Lejlighed med 1 soveværelse
Overnattede i dec. 2023
Familie
12 anmeldelse
4.5/5
Fantastisk
Slået op den 2. jan. 2024
Very well equipped kitchen and bathroom with everything.
Oversæt
Svar fra overnatningssted: Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Gæstebruger
Overnattede i sep. 2022
Forretningsrejsende
1 anmeldelse
3.0/5
Slået op den 15. sep. 2022
The check in process was a bit overwhelming, the room has obviously had many DIY repairs, I would not employ that handyman. It was clean and well equipped.
Oversæt
Svar fra overnatningssted: Thank you for sharing your feedback about your recent stay. We're pleased to hear the advantages you experienced, including the clean and well equipped room. We sincerely apologize for the inconveniences you faced. We take your concerns seriously and will address them promptly. We'll review our procedures to ensure that our guests has a smooth check in process. Your feedback is crucial to our continuous improvement, and we appreciate your understanding. If there's anything else you'd like to address or discuss, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for an improved stay in the future.
Gæstebruger
1 soveværelse lejlighed med begrænset rengøring
Overnattede i maj 2022
Forretningsrejsende
1 anmeldelse
3.7/5
Slået op den 17. maj 2022
Unfortunately the service was not good No people in the office to get what we wanted
Oversæt
Mufanv587
Lejlighed med 1 soveværelse
Overnattede i okt. 2024
Forretningsrejsende
19 anmeldelse
5.0/5
Enestående
Slået op den 15. okt. 2024
非常大的房間,住着很舒服
Oversæt
Svar fra overnatningssted: Dear Mufanv587, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Nanfangdahaoge
1 soveværelse lejlighed med begrænset rengøring
Overnattede i aug. 2024
Forretningsrejsende
9 anmeldelse
4.7/5
Vidunderligt
Slået op den 7. okt. 2024
性價比很高,房間也比較大,設備齊全
Oversæt
Svar fra overnatningssted: Dear Nanfangdahaoge, Thank you for choosing to stay at APX Parramatta and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.
Svar fra overnatningssted: Thank you for sharing your feedback about your recent stay. We're pleased to hear the advantages you experienced, including the convenient location, nearby amenities, parking availability, and affordable pricing.We sincerely apologize for the inconveniences you faced. We take your concerns seriously and will address them promptly:Broken Locks: We will have our maintenance team address and repair the broken locks on the inner bedroom doors to ensure your security and privacy.Non-Opening Toilet Window: We will investigate the issue with the toilet window to allow for proper ventilation.Cleaning Service: We apologize for the oversight regarding daily cleaning. We'll review our procedures to ensure that our commitment to daily room cleaning is met consistently.Your feedback is crucial to our continuous improvement, and we appreciate your understanding. If there's anything else you'd like to address or discuss, please don't hesitate to reach out.We hope to have the opportunity to welcome you back for an improved stay in the future.
ruaaaaaaaqwert
1 soveværelse lejlighed med begrænset rengøring
Overnattede i apr. 2024
Solorejsende
16 anmeldelse
2.7/5
Slået op den 5. jul. 2024
房間味道大,臨街非常吵。退按金速度也慢。
Oversæt
Svar fra overnatningssted: Dear LZX, We apologize for any inconvenience caused during your stay. As for the timing of the return of your bond, please understand that it may take a few days for the transaction to reflect in your account due to banking processes. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Regards, APX Parramatta
Denise·ting
3 værelses lejlighed med begrænset rengøring
Overnattede i feb. 2024
Andet
6 anmeldelse
3.7/5
Slået op den 3. mar. 2024
房間內只有客廳有空調,卧室內是風扇。
Oversæt
Svar fra overnatningssted: Dear Guest,We apologize for any inconvenience caused during your stay regarding the air conditioning in the bedroom. Please understand that due to the structural layout of our units, it is not feasible to install air conditioning units in the bedrooms. However, we appreciate your feedback and will continue to explore ways to enhance the comfort of our guests within the existing setup. Thank you for bringing this to our attention, and we hope you had an otherwise enjoyable stay with us.Regards,Chester
Gæstebruger
Executive to-værelses lejlighed
Overnattede i sep. 2023
Forretningsrejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 27. sep. 2023
衞生,只是離悉尼市區約20公里。可以自己做飯
Oversæt
Svar fra overnatningssted: Thank you for your positive feedback! We're delighted to hear that you found our accommodation hygienic and conveniently located, just about 20 kilometres from the city of Sydney. We strive to provide a clean and comfortable environment for our guests. We're also pleased to offer self-catering options to enhance your stay. If you have any further comments or if there's anything specific you enjoyed, please feel free to share. We look forward to hosting you again in the future.
ALong..
Lejlighed med 1 soveværelse
Overnattede i sep. 2023
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 25. sep. 2023
很喜歡這種風格的房子
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We're thrilled to hear that you loved the style of the house. Creating a comfortable and stylish environment is a priority for us, and we're delighted that it contributed positively to your experience. If you have any specific feedback or suggestions, we'd love to hear more. We hope to have the pleasure of welcoming you back in the future.
wittaya
Executive to-værelses lejlighed
Overnattede i mar. 2023
Solorejsende
1 anmeldelse
1.5/5
Slået op den 23. mar. 2023
ไม่คืนค่ามัดจำ200AUD
Oversæt
Svar fra overnatningssted: When you make a booking at APX Hotels Apartments, a pre-authorization of credit and/or debit cards is required upon check-in. This is to ensure that there are sufficient funds available to cover the total cost of your stay, along with an additional amount to secure potential incidental expenses such as room service, minibar usage, or damages.The pre-authorization places a temporary hold on your credit card, confirming that it has the minimum funds necessary to cover any costs incurred during your stay.Once you check out and settle your final bill, APX Hotels Apartments will proceed to charge you for the actual expenses related to your stay. Subsequently, any excess funds held for security purposes will be released.The timing of this release depends on the guest's bank and card issuer. APX Hotels Apartments can only request the release, as the actual process is undertaken by the bank. Typically, most banks lift the authorized security hold within 5 business days after your check-out. However, the exact timing may vary based on the bank's and card issuer's policies and procedures.