Esplendor by Wyndham Savoy Rosario

Great location and room was very clean. But in my opinion far away from a 5-star-hotel, though. We had a room close to the elevators and heard the “bing” sound of the doors opening and closing all night. We had a few questions raised to the front desk staff and didn’t always get a very helpful or friendly answer (and sometimes due to lacking English skills, no answer at all). It felt very much like a business hotel were people stay repeatedly for one night just for sleeping and don’t care about much else. One of the main reasons why I booked this hotel was for the rooftop. I was aware that the pool wouldn’t be open in October but they didn’t even have the cafe/bar open so I couldn’t go to the rooftop at all. And again, no apology or nice word, just: “it’s closed”. Next time I’ll stay in a smaller, Boutique like hotel in BA where I feel like the service is more personal and accommodating.

Staff is not honest and do not communicate. Charged an extra night stay, which could have been resolved if the staff was honest that it was charged. However, I only found out when I asked for a detailed bill and questioned them…then they told me that they did tell me the extra charge; which never happened. Absolutely not professional and taking advantage of foreign travelers, saving grace was that I speak Spanish if not I would have been taken advantage of without knowing.

Si buscás un lugar hermoso por doquier, donde descansar sin ruidos, comer rico y ser bien atendido ¡estás en el lugar correcto! Quienes trabajan allí, hace todo lo posible por resolver cualquier inconveniente que se presente. Recomendación: no dejen de visitar la cúpula de la terraza, una verdadera joya de la ciudad