Gæstebruger
10. juli 2023
First of all, to everyone who‘s reading this rating, I want to break down the most important things of our stay here at „The Promenade Luxury & SPA“ : Reception: A very kind staff at the front desk, always welcoming the guests with a smile! Whoever is passing by the reception, the staff is standing up as a respectful gesture! Helpful and just great! Restaurant & Breakfast: Well, our Family couldn‘t describe this in words. The whole collective from Francesco is doing a great job and is super organized! We literally can feel the 5 star enjoyment. Starting from the breakfast leaded by Maniola, with a big selection. The dinner is leaded by Franco, very kind and always smiling. The dinner team is well organized!! All of the restaurant staff are very kind and open for any wishes and trying their best, to fulfill the wish. The kitchen is extraordinary perfect. Fresh cooked dishes and high quality. The restaurant is worth every single star. Rooms and Cleaning Service: The rooms are on the latest standards! Very clean and fresh. Can‘t complain! The cleaning stuff is always trying to change the towels and clean the room. 5 star service. Accomodation & facilities: What a great SPA! Modern and clean. Everything you need is inside. The pool area has always some nice music. A very silent and clean place to enjoy the holiday. Roof top bar with a roof top pool with a sight to the beach and sea. Also in the restaurant, you can enjoy your dishes with a beautiful sight to the sea. All in all, one of the best hotels in this area! A great experience and a new home… Keep doing like that and continue this high standard treatment! With the best regards from switzerland, Giuseppe & Family
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