Oliver S
15. august 2024
We had an issue with out aircondition, it leaked and the remote wasn’t responsive. Tried to reach out to the hotel, they send a guy from maintenance but didn’t follow up on it, so we had to contact them again, 3 times in total. We had to chance rooms, the new room wasn’t cleaned at all and we found black hairs everywhere in the bed and in the bathroom. Sheets wasn’t changed aswell which for us is a big no-no. The terrace was unsutiable for a couple, so take turns on the terrace, as the aircondition takes 60% of the space. Good location close to the beach and the old town, terrific restaurant manager, polite and always with a smile on his face. Everything about the breakfast was a pleasure. The reception was adamant and not very polite when i said the cleaning lady that went to clean our new room failed to do that. He arrogantly said, “She did” then proceeded to call the cleaning section, and found out…. She didn’t change the sheets. She only brushed of the hair so it went on the floor, and didn’t understand simple english, so we had to point towards our hair so she could understand. I wouldn’t go here another time.
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