adjacent to Kumar city Marisoft Annexe, Pune, Maharashtra, 411014, IndiaVis hoteloplysninger
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8.5/10
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46 anmeldelse
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Bekræftede anmeldelser
Placering8.5
Faciliteter8.5
Service8.5
Renlighed8.5
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Alle anmeldelser(46)
Positive anmeldelser(38)
Anmeldelser med billeder/video(9)
Negative anmeldelser(2)
Jet17155216931
Overnattede i mar. 2025
Forretningsrejsende
2.0/10
Slået op den 6. apr. 2025
I have to stay at this property as part of work related travel requirement. The property is very old and all the amenities and fixtures are outdated. The staff keeps saying no for almost anything you would ask for. Food options for buffet are very limited and nothing fancy about it. Repeated offerings for appetizers and no starters as a part of dinner buffet. Staff keeps denying everything with a smile on their faces. Low quality and outdated bathroom fixtures like taps, shower head, exhaust. There are no full length mirrors in the so called 'suites'. Nothing royal about the property as well. I would recommend spending similar money on a branded business hotel from a renowned chain like ihg,accor,ihcl etc. The property is in need of major refurbishment. It doesn't seem like the management is interested in understanding the need of guests, i highly doubts that they conduct regular audits and work on them. Mostly my time is wasted on getting things fixed on every stay, it feels like i come here to get their property repaired. They do provide a smart tv in the room, however there's no tv remote, so you cant use the smart features. How smart is is that?
Oversæt
Svar fra overnatningssted: Dear Guest, Greetings from Royal Orchid Golden Suites, Pune! Thank you for taking the time to post candid feedback on your experience at Royal Orchid Golden Suites. Please accept my sincere apologies for all the inconvenience caused. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. Nothing is more important than regaining your trust, and all of us here hope that you will give us the opportunity to welcome you once again at the hotel and provide you with an experience that you rightfully expect from us. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Daydream04819236004
Overnattede i nov. 2024
Forretningsrejsende
10.0/10
Enestående
Slået op den 29. dec. 2024
Room were I stayed was very spacious with big bed were three people can sleep comfortably , It also has double door fridge, oven, tea kettle and induction. Room was having balcony, this is first time I saw a hotel with balcony. Its great. Food in Kasba restaurant is having variety of options. Staff was very courteous and helpfull Great and comfortable stay. Will recommend it to other
Oversæt
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Adventure05165797740
Overnattede i nov. 2024
Forretningsrejsende
10.0/10
Enestående
Slået op den 19. dec. 2024
I recently stayed at Royal Orchid for a business trip with my team and it exceeded my expectations. The staff was exceptionally professional, ensuring every need was met promptly. My room was modern, spacious, and impeccably clean, offering a comfortable space to unwind after travel & office meetings. The on-site amenities, including a gymnasium and free Wi-Fi, made working from the hotel seamless. I also appreciated the convenient location, with easy access to major business hubs and excellent dining options nearby in Kalyani nagar. Breakfast was delightful, with a variety of fresh options to start the day. I highly recommend Royal Orchid for business travelers seeking comfort, value for money, and top-notch service
Oversæt
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Gæstebruger
Overnattede i apr. 2025
Andet
10.0/10
Enestående
Slået op den 8. maj 2025
Good welcome and check out formalities and decent place to stay with quiet and calm environment. Hotel is at a convenient and prime location to wander in pune. Good connectivity through metro too. Need some improvement in the maintenance of the rooms ***** with the new amenities.
Oversæt
Gæstebruger
Overnattede i apr. 2025
Andet
10.0/10
Enestående
Slået op den 7. maj 2025
Excellent stay and affordable. Hospitality is good . It's also have some best hotels and bars nearby. Location is nice. Excellent stay and affordable. Hospitality is good . It's also have some best hotels and bars nearby. Location is nice.
Oversæt
Gæstebruger
Overnattede i apr. 2025
Solorejsende
10.0/10
Enestående
Slået op den 2. maj 2025
I had an overall good experience at Hotel Royal Orchid Golden Suites. The hotel offers a comfortable stay with well-maintained rooms and a pleasant ambiance. The staff was courteous and responsive, ensuring a smooth check-in and check-out process. The rooms were spacious, clean, and well-equipped with essential amenities, making the stay comfortable. The hotel’s location is convenient, providing easy access to nearby attractions and business hubs. The food quality was decent, with a good variety of options. The breakfast spread was satisfying, though there’s room for improvement in terms of taste and freshness. Overall, it was a pleasant experience, and I would recommend it
Oversæt
Mobile42624961046
Overnattede i sep. 2024
Par
10.0/10
Enestående
Slået op den 31. okt. 2024
I had a pleasant stay at the royal orchid hotel, The room was decent in size with nice view and good option in minibars the food was excellent, good option in breakfast in restaurant adding to the value of money. Thanks to entire royal orchid Golden Suites team.
Oversæt
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager
singhkirti
Overnattede i sep. 2024
Andet
10.0/10
Enestående
Slået op den 19. okt. 2024
Stayed here for three days. The food was really good and the service was also courteous. Appreciate the chef and team for the effort that goes into ensuring a different menu everyday and providing tasty food. The rooms are also super spacious and the attached balcony was a major attraction. Loved the stay and will definitely return Room is very big with a fridge, oven and basic kitchen facility. Room is well maintained and cleaned Food is good with good options. We had breakfast at restaurant had good varity. their staff are very competitive and helpful.
Oversæt
6/7
Svar fra overnatningssted: Dear Ms. Kirt, Namaste!!! It's fantastic to hear that you had an enjoyable three-day stay with us! We're thrilled that you appreciated the variety and taste of our daily menus as well as the effort put in by our chef and their team. It's also great to know that the spaciousness of the rooms added to the comfort of your stay and that the attached balcony served as a highlight for you. Your compliments regarding the well-maintained room equipped with amenities like a fridge, oven, and basic kitchen facilities are much appreciated. We understand these little touches can make a big difference when it comes to feeling at home while traveling. We are equally glad that the food options met your expectations and that you had the opportunity to enjoy the variety at our breakfast buffet. It's indeed our aim to provide good quality food ***** with service excellence, and it's rewarding to know that our staff's efforts have been well received. Your feedback is invaluable and serves as an encouragement for us to continue providing a hospitable and comfortable experience for our guests. We look forward to welcoming you back for another memorable stay! Thank you, Kind Regards, Joseph Mathew Hotel Manager
Resort20854854842
Overnattede i mar. 2025
Familie
10.0/10
Enestående
Slået op den 13. apr. 2025
Very satisfied with the stay The rooms were very clean with all the amenities provided. Room service was very prompt and the staff was very courteous and helpful. The breakfast buffet included with the stay had many varieties of food Overall good value for money
Oversæt
SANENPONGEN
Overnattede i mar. 2025
Forretningsrejsende
10.0/10
Enestående
Slået op den 9. apr. 2025
Amazing stay professional staff the good part about the hotel is it's like a home stay where u have all the facilities in the room housekeeping department are really kind front office department are professional fnp department are very interactive
Oversæt
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Ayesha T
Overnattede i mar. 2025
Forretningsrejsende
8.0/10
Meget god
Slået op den 9. apr. 2025
The hotel is nice and the staff are very professional and approachable but the food is not that great, the choices were less in the buffet. We got everything that we required, and anything missing was provided very quickly. Housekeeping staff were very prompt with our requests
Oversæt
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Adventure04926421846
Overnattede i feb. 2025
Andet
10.0/10
Enestående
Slået op den 30. mar. 2025
We stayed with out infant. I would say they are really excellent. Specially every single thing you ask them they will help you. The staff at dining area , housekeeping area, reception all are excellent. The breakfast is excellent with so many options for you. Also the way took care of us was so lovely. My baby was most happy there. They feed with so much love amd warmth. Specially baby will do mess but they are super caring for it. Really its best hotel specially people are very good and food is awesome. We tried Rajdhani and all also.. I would suggest people to buy buffet here only instead always as they really have variety of options and good food. And offcourse lot of love. Atlast Thanks for making out stay away from home comfortable and smooth.
Oversæt
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Mason90124
Overnattede i aug. 2024
Par
10.0/10
Enestående
Slået op den 25. sep. 2024
It was my first stay in a suite, it was a great feeling. I got a upgrade to a better suite while checking-in. The view from the balcony was good, with a view of trees. Suite also had a good balcony. All the rooms, washroom were spacious. Breakfast was delicious. There's also a garden just to walk around. Thanks to the reception at the team for making my first suite stay even better
Oversæt
Svar fra overnatningssted: Dear Mr. Jason, Namaste!!! We're thrilled to learn about your first suite experience with us and are delighted to hear that the complimentary upgrade enhanced your stay. It's wonderful that you enjoyed the scenic view from your balcony as well as the spaciousness of the rooms and washroom. We're glad our breakfast left a positive impression and that you had the chance to enjoy a serene walk in our garden. Your kind words acknowledging the efforts of our reception team are greatly appreciated, and we’re happy they contributed to making your stay memorable. We look forward to welcoming you back for another exceptional experience in the future. Thank you, Kind Regards, Joseph Mathew Hotel Manager
Escape18535764088
Overnattede i feb. 2025
Forretningsrejsende
10.0/10
Enestående
Slået op den 11. mar. 2025
Wonderful stay at the hotel great people very nice and helpful staff will visit again the people and the staff were really nice at the breakfast area can't wait to come again and visit the stay thank you so much orchid hotels and property for having us here
Oversæt
Svar fra overnatningssted: Dear Guest, Namaste!!! It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune. We thank you for sparing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards, Joseph Mathew Hotel Manager