Gæstebruger
29. februar 2024
We booked 10 days in this Villa hotel. First we checked in on Villa C, we had the following problems: The Aircon is not working Very bad smell come from the bathroom. The swimming pool is very dirty. We asked to fix the problems, and after 3 days the staff suggested to change the villa to go to Villa G. In Villa G, we had the following problems Very loud music come from other place. We find Animal Poops in the room floor. Rats come to the villa every night and we had Rats/Mouses big noise in the roof whole night. We reported the problem to the staff. And everyday they confirm that they fixed the problem and they put Rats traps. Second Night we had worst noise. And third Night was same. We asked then to check the traps and there was absolutely No trap. The staff asked us to stay in the villa with rats and they will give us 6$ discount!!! We refused to stay in this villa because its not safe at all. And they asked us to change again the villa.
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