Espira Kinrara

Espira Kinrara anmeldelser

Espira Kinrara

Jalan Kinrara 6, Bandar Kinrara, Puchong, Selangor, 47180, MalaysiaVis hoteloplysninger
Espira Kinrara
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Gæsteanmeldelser

4.4/5
Meget god
381 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.3
Service4.5
Renlighed4.2
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Alle anmeldelser(381)
Positive anmeldelser(367)
Anmeldelser med billeder/video(212)
Fantastisk swimmingpool(93)
Lækker morgenmad(66)
Fremragende til børn(50)
Børnepool tilgængelig(36)
Fantastisk udsigt(28)
Store værelser(16)
Lækker buffet(7)
Mærkelig lugt på værelset(6)
Negative anmeldelser(14)
Anonym bruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i nov. 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 8. nov. 2024
Place was beautiful. Staff friendly and responsive. However we had a bathroom with poor drainage.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you very much for taking the time to leave us your review and your feedback is incredibly important to us for our continuous improvement. It warms our heart to know that you enjoyed with our hospitality as it is our top priority to provide an exceptional service to all our guests. We hope that you will consider giving us another opportunity to welcoming you back again for a much-improved experience in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Anisfarhana23
Superior-værelse
Overnattede i okt. 2024
Familie
2 anmeldelse
3.2/5
Slået op den 6. okt. 2024
The hotel is average, the room is quite dirty and a bit old but it's really spacious. Overall this hotel is good for family and kids. Process for check in and check out is really easy. The most I love about this hotel is food, it is really delicious😋
Oversæt
6/7
Svar fra overnatningssted: Dear Anisfarhana23, thank you very much for taking the time to leave us your review and while we are delighted about your enjoyable experience, we feel disheartened as we missed the mark in certain aspects especially in terms of room cleanliness. However, please accept our sincere apology for the discomfort experience that you have encountered and please be rest assured that it has been acknowledged for our betterment in the future. We hope that we shall be able to be at your service again for a much-improved experience in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Fazrenn
Premier-værelse med pooludsigt
Overnattede i okt. 2024
Familie
3 anmeldelse
4.5/5
Fantastisk
Slået op den 25. okt. 2024
Good choice for 1 night stay. Breakfast have a lot of choices. Swimming pool is good.
Oversæt
Svar fra overnatningssted: Dear Fazrenn, we would like to express our sincere gratitude for the fantastic review of your stay experience and your recommendation is greatly appreciated. It is our top priority to provide an exceptional service to all our guests and we are glad to hear that you have enjoyed it. However, we hope that we shall be able to be at your service again for more memorable moments with us in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Anonym bruger
Superior-værelse
Overnattede i sep. 2024
Familie
4 anmeldelse
4.0/5
Meget god
Slået op den 28. sep. 2024
Been here many times and kids liked the pool so much. But during recent checked in, the hot water shower was not working. Hope that can improve and check the facilities before customer check in.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you so much for keep choosing Espira Kinrara as the most preferred resort in the city for your accommodation needs. It is wonderful to know that your kids were really had a fun time with our pool following your recent staycation with us. However, we sincerely apologize for the unpleasant experience that you encountered regarding our water heater and be rest assured that corrective action shall be taken immediately for our future improvement. We hope that you will consider giving us another opportunity to turn your impressions around should your next travels bring you back to Kinrara, Puchong again soon. Kind regards, Shahidan Md. Noah - Hotel Manager
Gæstebruger
Deluxe-værelse med pooludsigt
Overnattede i sep. 2024
Familie
4 anmeldelse
4.0/5
Meget god
Slået op den 25. nov. 2024
Perfect for a getaway with kids, the room was spacious - should have the ground floor room as it's easier than climbing stairs. The pool was the best as the water level was at a grown ankle so its safe and the slides were not dangerously built, perfect play for the kids - the water tempt also not cool water👍🏻 as for the staff and breakfast not really friendly but am here for the stay and pool so yeah, not be bothered by that. Overall, its a pleasant stay and def coming back.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you very much for staying with Espira Kinrara recently and your valuable feedback has been acknowledged for our future improvement. All of us here will definitely look forward to welcoming you back again for another staycation with us in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
aida yusrieza
Deluxe-værelse med pooludsigt
Overnattede i aug. 2024
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 27. aug. 2024
Hotel best, pool adult besar. Pool bdk pon just nice. Dpt free breakfast if anak below 7y
Oversæt
Svar fra overnatningssted: Dear Aida Yusrieza, we would like to express our sincere gratitude for giving us a perfect rating and we are thrilled that you really enjoyed with our pool during your most recent staycation with us. We hope to have a pleasure in welcoming you back again for another enjoyable staycation in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Arisha Aziz
Superior-værelse
Overnattede i aug. 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 11. aug. 2024
1. Strategic place, near Giant and Pavilion. 2. Friendly staff and smooth check-in check-out. 3. Kid Friendly. Swimming pool open until 7PM. 4. Delicious breakfast.
Oversæt
Svar fra overnatningssted: Dear Arisha Aziz, thank you very much for sharing your wonderful feedback with us and we are delighted that you had an overall enjoyable experience during your most recent staycation with us. We are humbled by your kind words regarding your overall experience and all of us here will definitely look forward to welcoming you back again soon. Kind regards, Shahidan Md. Noah - Hotel Manager
NAT|KRMY
Standard Værelse Ikke ryger
Overnattede i okt. 2024
Par
109 anmeldelse
5.0/5
Enestående
Slået op den 15. okt. 2024
Beautiful resort.. Definitely will stay here again..
Oversæt
Svar fra overnatningssted: Dear Natikrmy, thank you very much for awarding us with a perfect rating and it is wonderful to know that you had an overall enjoyable experience during your most recent staycation with us. We hope to see you again for more memorable moments in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Gæstebruger
Villa
Overnattede i jul. 2024
Familie
1 anmeldelse
3.2/5
Slået op den 26. jul. 2024
We booked the VILLA for 2 nights. Bad: (1) the room facilities are old. There are two bathrooms in the VILLA, but one of the heater is not working, and the staff has come twice but still not able to solve the problem. He only told us to avoid using the two bathrooms at the same time. 😑 (2) There is no soap or hands cleanser for washing hands😑 (3) The towels in the room (for showers) are so dirty. A lot of them got stains on it. (4) There are lots of mosquitoes in the room !! I can’t sleep well for both nights coz the mosquitoes are flying around. I got lots of mosquito bites 😔 ( If mosquito is not your concern, then it won’t be a problem ) Good: (1) The manager is very nice and showed me her effort to help me. However, she can’t solve the mosquitoes problem and I won’t blame her. I know it’s difficult. (2) The kid swimming pool is fun and my daughter enjoyed it so much. * I didn’t take pictures of the VILLA, coz I dun have good impression on it
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you very much for choosing Espira Kinrara as your preferred resort in the city following your most recent staycation. Please to know that your valuable feedback is incredibly important to us and it will be taken seriously for our ongoing efforts of continuous improvement. We hope that you will consider giving us another opportunity to welcoming you back again for a much-improved experience in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Anonym bruger
Standard Værelse Ikke ryger
Overnattede i jul. 2024
Rejs med venner
8 anmeldelse
4.0/5
Meget god
Slået op den 4. sep. 2024
nice view...have many facilities at Espira Kinrara...the room suitable dor family.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you so much for sharing your wonderful review of your stay experience with us and it is fantastic to know that you found our view here was nice as we are surrounded by lush greenery that create a perfect sanctuary for a getaway. However, all of us here will definitely look forward to welcoming you back again for more memorable moments in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Akmal Leza
Superior-værelse
Overnattede i jun. 2024
Familie
33 anmeldelse
4.2/5
Meget god
Slået op den 30. jun. 2024
This resort is refurbished from golf resort. But the room is huge, and have ceiling fan too. Pool is spacious and food selection is adequate too. It is family friendly resort. Nearby to Giant. Nearby to Pavillion.
Oversæt
Svar fra overnatningssted: Dear Akmal Leza, thank you very much for taking the time to leave us your review following your most recent staycation with us and your kind words regarding our resort is greatly appreciated. All of us here will definitely look forward to welcoming you back again for more memorable moments with us in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
Gæstebruger
Superior-værelse
Overnattede i jun. 2024
Familie
1 anmeldelse
3.2/5
Slået op den 10. jun. 2024
1-Spacious room 2- kids friendly especially the pool 3- breakfast are good 4- the room is quite dirty👎🏻 5- there is cockroach in my room 6- no toiletries in my superior room, even body wash in the bathroom habis 7- bawah katil banyak sampah yg tak bersih! Maybe from previous guest, Patutlah ada lipas Overall is good but please, you should improved your cleanliness of the room.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you for choosing us as the preferred resort for your accommodation needs and it is wonderful to know that you really liked our atmosphere here and our breakfast. While we ae delighted about your enjoyable stay, we feel disheartened as we fell short in other areas especially about our room cleanliness. Please be rest assured that action shall be taken immediately for our continuous improvement and we sincerely apologize for the unpleasant experience that you encountered during your most recent staycation with us. We hope that you will consider giving us another opportunity to welcoming you back again for a much-improved experience in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager
ahmad
Standard Værelse Ikke ryger
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 8. nov. 2024
Very good
Oversæt
Svar fra overnatningssted: Dear Ahmad, we would like to express our sincere gratitude for awarding us with a perfect rating and it is wonderful to know that you had an overall enjoyable experience following your most recent staycation with us. We hope that we shall be able to be at your service again for another enjoyable staycation soon. Kind regards, Shahidan Md. Noah - Hotel Manager
Mohd Hablillah
Standard Værelse Ikke ryger
Overnattede i nov. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 18. nov. 2024
All ok but I am wondering why there is additional charges of RM10 incur and deducted from my credit card!!! Please Explain
Oversæt
Svar fra overnatningssted: Dear Mohd Hablillah, thank you very much for awarding us with a perfect rating and it is wonderful to know that you had an overall positive experience following your recent staycation with us. However, we feel disheartened to hear that there was an additional fee being charged to your card without our knowledge since we don't have an access to your credit card but we will definitely take this matter seriously and work with our partners closely to prevent similar experience from reoccurring again in the future. We hope to have another opportunity to turn your impressions around should you plan to revisit us again for a better experience in the future. Kind regards, Shahidan Md. Noah - Hotel Manager
Gæstebruger
Superior-værelse
Overnattede i maj 2024
Familie
12 anmeldelse
4.0/5
Meget god
Slået op den 26. maj 2024
I’m going back in a little while I got a couple of errands done I will be home soon and then I can go get my stuff for
Oversæt
Svar fra overnatningssted: Dear Valued Guest, thank you very much for taking the time to share your review with us following your most recent staycation. We hope that you enjoyed with other facilities that provided at the resort and see you again for another staycation in the near future. Kind regards, Shahidan Md. Noah - Hotel Manager