Southern Sun Pretoria anmeldelser

My stay had been amazing, thank you for my birthday set-up as I was not expecting it. Got the best experience ever ❤️❤️❤️❤️

Greetings. Very pleasant visit. Every time i come to the hotel i am greeted with friendly staff members. The cleanliness is great. I will be back in September 2025

The room is cleaned timely, with everything in place. The staff is forever helpful with special mention of Elna at the dining hall during dinner and when I ordered my breakfast packs. She was able to give excellent service on a continues basis basis.

The hotel is welcoming,have an excellent service. It provide comfortable and pleasant hospitality and have great dining

Excellent, at all times when my PA does my bookings she get best reception, during checking in and out, service is always excellent with delicious meals at the restaurant

Elna Is the best there by the Restaurant please keep her she made our stay very nice and her service was very professional....ELNA🔥keep up the Good work.

A very good and warm customer service especially at the dinner hall by the friendly staff member Elna...... She's the best, deserve to be the face of the Southern Sun hotel.

10/10 i had an amazing experience with friendly and welcoming staff. One of staff members Elna made my stay more exciting she made me feel at home away from home with her stories her welcoming nature. I went to the hotel on the last week of May 2025 then again second week of June , it felt as if I was stepping into my own space. Once again the Hotel staff is amazing individuals the chefs , waiters and waitresses everyone the security guards and hotel porters for me it was easy to deal and interact with them. I can’t wait to go back again .

I really liked this hotel. Large, good food and comfortable. A special shout out to Martha who really helped is when we faced a problem with transport. The decor is welcoming and I would stay here again. It's not a 5 star review because the air conditioning was relatively ineffective but that was the only gripe.

Last minute booking after a concert in Pretoria, so we expected it to be busy. Staff was helpful. Not a 4 star hotel though. Room smelt like the toilet had a leak. Woke. Up by Taxis started hooting outside at 5am on a Sunday! Breakfast was ok but hotel was very busy

Staff at reception was very friendly and accomodating. The bar is not stocked. No working aircon in the public areas. One coffee machine during breakfast for full breakfast hall. Bathroom is moulding with awful smell. Aircon and Telephone does not work. Took 45 minutes to try order room service after calling twice. Paid for desert that never arrived with meal. Waiter for room service was very friendly. In short if it wasn't for the staff this staff would have been a complete mess.

This property is certainly not at the level of a typical Southern Sun Hotel. The features and fittings are old and both the dinner and breakfast were poor in terms of quality and variety. The noise generated from hooting taxis in the CBD make sleep difficult and the air-conditioning in the rooms was ineffective. Overall, a disappointing and underwhelming first visit to this hotel.

I stayed at the Southern Sun for 2 nights on a business trip. On arrival, the welcome was a bit dull and you are left to figure out where to go by yourself. Check in was smooth and uneventful. Staff at the front desk were OK but could be more friendlier and welcoming. The hotel has a fairly nice lobby though it has limited seating spaces. The room was quite spacious though it was just basic . Most of the things in the room are falling apart e.g. broken light in the bathroom, stained bathroom floors, old furniture etc. The internet in the room was on the slow side. The breakfast was also just basic with limited variety. The restaurant needs some touch ups - it was not the cleanest I have been to and most of the chairs were stained with dirt. Overall, I would say the hotel needs some good tender loving care and upgrading. I recommend the hotel just for short stays.

Great place to reconnect with your family, the activities they have are fun, they are designed fir yiu cinbect with fimily, food was bauetiful and taste realy good, staff was fruendly and helpfukk great service i would go back agsin anytime