Bayu View Hotel Klang

Bayu View Hotel Klang anmeldelser

Bayu View Hotel Klang

47, Lorong Sentosa 4, Bandar Bukit Tinggi 1, Port Klang, Selangor, 41200, MalaysiaVis hoteloplysninger
Bayu View Hotel Klang
Bayu View Hotel KlangBayu View Hotel KlangBayu View Hotel Klang
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

3.3/5
17 anmeldelse
Bekræftede anmeldelser
Placering3.4
Faciliteter3.4
Service3.2
Renlighed3.2
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Alle anmeldelser(17)
Positive anmeldelser(14)
Anmeldelser med billeder/video(6)
Negative anmeldelser(3)
Anonym bruger
Standard-værelse med to enkeltsenge
Overnattede i aug. 2024
Rejs med venner
18 anmeldelse
2.5/5
Slået op den 20. sep. 2024
Bad attitude, as I understand of giving deposit, but can have a shower first and a rest after a long journey? Y saying cannot give air con control? We take a rest, and go ATM for taking money can’t? Even offer transfer/ tng also not allow for deposit. Just a rest after a long journey also not allow… it’s just 6pm. We even haven’t dinner. towel is dirty
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your feedback. I apologize for any confusion regarding the cleanliness issue. It seems there was a misunderstanding; the item you mentioned was a floor mat, not a towel. I appreciate you bringing this to our attention.I’m also sorry for the frustrations you experienced regarding the air conditioning and deposit policies. Your comfort after a long journey is important to us, and I regret that we did not meet your expectations.Thank you for your understanding, and I hope we can welcome you back for a more pleasant stay in the future.Best regard,Siti
Calvinkeong
Deluxe værelse delvis vindue(dobbeltseng)
Overnattede i nov. 2024
Rejs med venner
38 anmeldelse
3.0/5
Slået op den 5. jan. 2025
Location is ok la but the clean is bad abit
Oversæt
febiola
Standard-værelse med to enkeltsenge
Overnattede i dec. 2024
Par
11 anmeldelse
3.0/5
Slået op den 31. jan. 2025
Nicegood
Oversæt
Aziz Zulkifli
Deluxe-dobbeltværelse
Overnattede i maj 2022
Par
10 anmeldelse
1.7/5
Slået op den 7. jun. 2022
Arrive for check in, was told the room we booked were sold out to others as they did not receive the payment we already made to trip.com Instead of a double room, we were given single room with no window. Where I believe it is lower price then what we already paid to trip.com. Once arrive at room, my ID card were not given and need to go down to registration and ask for my ID card. And also need to ask for towel as only 1 towel given in the room. Refer picture. Door safety lock also hard to push and the chain is broken. Refer picture.
Oversæt
Svar fra overnatningssted: Dear Aziz Zulkifli,I sincerely apologize for the experience you had during your stay. It’s unacceptable that you were given a different room than what you booked, and I understand how frustrating it must have been to deal with these issues.I appreciate you bringing the problems with your ID card, the towels, and the door safety lock to our attention. I will ensure that our team addresses these matters promptly to improve our service.Thank you for your understanding, and I hope you’ll consider giving us another chance to provide you with a better experience in the future.Best regard,Siti
Anonym bruger
Deluxe-dobbeltværelse
Overnattede i mar. 2023
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 13. apr. 2023
Best hotel in Klang area
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your kind words! We’re honored to be considered the best hotel in the Klang area. Your satisfaction means a lot to us, and we strive to provide the best experience for all our guests.We look forward to welcoming you back soon!Best regard,Siti
Yulinora
Standard-værelse med to enkeltsenge
Overnattede i sep. 2024
Par
27 anmeldelse
5.0/5
Enestående
Slået op den 10. okt. 2024
Hotel yang sangat selesa staff pon tak sombong hotel bersih
Oversæt
Svar fra overnatningssted: Dear Yulinora,Terima kasih atas ulasan anda! Kami sangat gembira mendengar bahawa anda mendapati hotel kami selesa dan staf kami ramah. Kebersihan adalah keutamaan kami, dan kami berusaha untuk memberikan pengalaman terbaik kepada tetamu kami.Kami berharap dapat menyambut anda kembali tidak lama lagi!Best regard,Siti
Azilham17
Standard-værelse med to enkeltsenge
Overnattede i sep. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 23. nov. 2024
bersih cantik puas hati parking pun senang
Oversæt
Svar fra overnatningssted: Terima kasih banyak atas maklum balas positif anda! Kami sangat gembira mendengar anda berpuas hati dengan kebersihan, kecantikan bilik, dan kemudahan parkir yang disediakan. Kami sentiasa berusaha untuk memberikan pengalaman terbaik kepada tetamu kami. Semoga dapat menyambut anda lagi di masa depan!
DaniaAisyah
Standard-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
1 anmeldelse
3.0/5
Slået op den 2. jan. 2025
Sangat ii teruk duit saya tak DPT semula
Oversæt
febiola
Standard-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
11 anmeldelse
2.0/5
Slået op den 17. nov. 2024
Pelayanannya agak lambat sikit
Oversæt
Svar fra overnatningssted: Terima kasih atas maklum balas anda. Kami mohon maaf jika perkhidmatan kami tidak memenuhi jangkaan anda. Kami akan mengambil perhatian terhadap perkara ini dan berusaha untuk meningkatkan kelajuan perkhidmatan kami. Terima kasih kerana memberi peluang kepada kami untuk memperbaiki perkhidmatan. Kami berharap dapat menyambut anda kembali di masa depan dengan pengalaman yang lebih baik.
Yatt Rohayati
Overnattede i okt. 2022
Par
5 anmeldelse
3.7/5
Slået op den 28. nov. 2022
1. Persekitaran dan perkhidmatan bagus, penyambut tamu pun mesra, kedai makan melayu agak susah untuk didapati 2. Kebersihan 4⭐️, cuma pada masa saya keluar jalan2 dan bila balik semula ke hotel ada sisa2 makan pada lantai bilik mandi, dari mana sisa makanan tu saya tak pasti, 🤔 3. Semasa tempahan melalui trip.com saya menempah bilik deluxe with window tetapi semasa check in mereka memberi saya deluxe room without window, menurut mereka tidak mengikut apa yang kita temoah itu , jika tiada kekosongan, saya sangat kecewa dengan perkara itu
Oversæt
Svar fra overnatningssted: DearYatt Rohayati,Thank you for your detailed feedback. We’re glad to hear you enjoyed the environment and found our staff friendly. However, I sincerely apologize for the issues you encountered.Regarding the cleanliness, I appreciate you bringing the matter to our attention, and we will ensure our housekeeping team addresses it promptly.I’m also sorry for the mix-up with your room booking. It’s important to us that our guests receive what they reserved, and I understand your disappointment. We will review our procedures to prevent this from happening in the future.Thank you for your understanding, and we hope to have the opportunity to serve you better next time.Best regard,Siti