Gæstebruger
17. december 2024
5 stars, exceptional service -I could not but write this review to recognise and thank the team. I travel a lot and the friendly, helpful service from the moment I walked into the lobby was exceptional. Above and beyond what I consider excellent. I have owned service hospitality businesses and I am very fussy so when I experience exceptional service then I believe it should be acknowledged. I would like to acknowledge the owner, Cristina and Ivo at the reception whose friendly professional service was exceptional. I was treated like family. The hotel is modern, clean and in a great location at a very reasonable price. I shall be visiting Pombal again only if there is vacancy at Belemhotel. Highly recommended Lee Porter
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