HL Rondo Hotel

We arrived to a wonderful warm welcome at reception and given a glass of Cava. The hotel reception area is bright and airy and has undergone a refurbishment. We had a superior junior suite room which was a nice size and well appointed. There was ample wardrobe space with lots of hangers. There were no drawers in the room, but there were lots of shelves in the wardrobe area to put your clothes. The bathroom had a double sink and the shower was very good. The balconies are lovely and it was nice to sit out on. Our room was very well insulated and we didn’t hear any noise during the night. Slept well. The maid service was excellent and we received clean towels every day if we had used them. Our room was kept beautifully clean. We were bed and breakfast and the breakfast was ample and fresh. It never felt crowded. The egg chef in particular was so friendly and smiling and would prepare anything you asked for fresh. There was none of this lots of eggs and bacon and things laid out for hours like other hotels. Everything was cooked to your liking at the point of service. Great system and great breakfast experience. The best thing and the most important thing about this hotel is that it that it is very well run with a staff team that seem to enjoy being here. All of the staff without exception have been so friendly, welcoming and smiling making for the perfect stay. We would definitely stay here again.

I don't know the old Rondo and therefore this review refers exclusively to the completely newly renovated new Rondo. I also find it difficult when people keep writing about how it used to be. The fact is that the hotel has arrived in the here and now and I couldn't imagine a nicer place to have a great holiday on Gran Canaria. As soon as you enter the lobby you are greeted by bright colors, natural materials and a modern freshness that always seems warm and welcoming. The tables with the large stones, the taut ropes, the open - always round shape - simply invites you. At reception we were greeted by two great employees with a delicious cava - Alisya and Melanie made sure with their smiles and infectious positive attitude that after some initial difficulties we got the perfect room for us - despite the hotel being almost fully booked. Thank you very much again for that. Even after that, the two of them, as well as all the other colleagues, were always there for us with help and advice. There is a free shuttle bus that goes to Playa del Ingles twice a day and once in the morning to Maspalomas. It is a large coach and since it starts its route at the hotel, we always got a seat. Then we went to breakfast the next morning and it really was a small sensation. We were greeted again with a great smile, this time from Pilar - who took exceptional care of my coffee needs. Again, a big thank you for the great, delicious latte macchiato. Then the incredible selection of high-quality local specialties at the breakfast buffet. Salami, Serrano ham, liver sausage, cooked ham, countless different types of cheese (cream cheese, Brie, hard cheese, Gouda and Emmental), freshly cut fruit, various types of sparkling wine, a large selection of bread and sweet pastries and so on. But the best thing was the egg station with Chef Rodrigo. He had everything under control at all times - even when there was a big rush, he didn't get hectic, but always prepared the requested dishes with lots of love and professionalism. You should definitely try the Tostada con Tomate. It is freshly roasted on the grill after you order it - simply delicious. Of course, the buffet also has ready-made fried eggs, bacon, beans, Spanish omelettes, etc. But the short wait is definitely worth it. There are plenty of representative photos of the hotel on their website, so I've only uploaded a few of the breakfast and the great view of the sunrise from our room. Next door in the large fitness studio you can also use the sauna - during the day there are delicious ice cream and snacks from stylish food trucks above the pool. The pool seems small, but there are 2 jacuzzis and the great loungers are really comfortable. The pool bar serves good cocktails until late in the evening and always a nice chat. The quiet rooms are lavishly large, modern and lovingly furnished. The large TVs can be easily connected to Airplay - so you can easily stream your favorite TV Shows or similar from your iPad to the TV. T