Alexandre Marco Nascimento
17. juli 2024
If you don't mind dirty rooms with urine smell and cockroaches roaming around all day , this hotel is for you. We arrived at our room, and we were greeted with a urine smell and dirty clothes from the previous guests inside the washing machine. There were zero towels, build up dust under the bed, dirty carpets, TV screen full of saliva marks (?) or other types of fluids. A dead cockroach inside the fridge. Zero amenities in the whole room. We asked to change rooms, and they showed us 2 different rooms, and guess what, they were exactly as dirty as this one. I had to check out after the first night when I initially booked 3. They didn't refund me or even care about this whole situation. No one said a thing. We only spoke with 1 girl working there that said "I'm sorry".
This was our 2nd time staying at this hotel, I stayed there in February and it was ok, now it looks like a completely different hotel.
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