Staff were always amazing, kind, courteous and very professional! They were incredibly quick to check me in and out. Rooms were almost immaculate, could do with a makeover, but didn't have a problem. The beds were a bit too soft for my liking however, can see some liking them.
All in all though, a great trip and would definitely revisit.
Thank You
I always travel with my service dog and was pleased to see this location had a ”dog area”. This area had grass well cut, however, there was trash everywhere and the doggie waste station was broken. The waste basket was on the ground and there were no waste bags in the receptacle. I always have bags with me but it's nice to know they're available should a guest forget theirs.
The elevator floor linoleum was very old and dated with chips in it upon entering.
The floor I was on was quite noisy all night. There was a smaller dog barking non-stop for hours. A baby crying/wailing for about 15 minutes( so loud I could hear the baby in my room), the room next to me had their TV on super loud until after 3:30 a.m.
I know it was this time because my dog had to relieve himself at 3:10 a.m.
The staff was the shining light here. The check in agent was friendly and very efficient. The housekeepers were all very friendly as they all said hello upon passing any of them and the check out agent was friendly. Maintenance crew were nice when I ran into them in the hallways.
The staff is what kept me from giving this location all poor ratings. The location was alot further from the beach than I anticipated. Probably won't stay here again due to location and conditions described in review.
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