I would like to commend Lee in the Restaurant for being so friendly and giving me an excellent customer service also the guy in Front Office he is really friendly, knowledgeable in his job. HOWEVER
1. The property has poor amenities. For instance, no bottled water but instead they prepared an empty container for you to get the water in the restaurant in water dispenser as really like a dorm or bed space set up or hostel set up.
2. You do not have toothbrush and toothpaste
3. No slipper
4. No floor towels anywhere.
I was thinking if Subic Park Hotel is now a hostel but when I checked it is a Hotel with a hostel set up. There are some properties inside Subic with cheaper prices but with complete amenities. Just saying.
Kudos to employees here by the way. They are delivering excellent customer service even the property has poor service.
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