Slået op den23. jun. 2023
Zhaozaidadaoshangz16
酒店位置絕對的市中心,房間寬敞漂亮,坐在陽台看運河是一種享受,服務超一流,老門僮很紳士,前台接待非常有禮貌,大堂很精質,牆上掛着古典主義油畫真跡。衞生間很大,屋裡床上用品是超一流的,非常適服。這裏夏天的晚上十點半天才黑,夜晚美麗的鐘聲在夜空中回蕩。特別提示:這家酒店可以下午四點退房。
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Pris pr. nat fra:4.866 kr.
Slået op den3. feb. 2025
Gæstebruger
Excellent room, excellent location and atmosphere of the hotel.
Staff however, too often, go according to the 'book', and find it hard to think and improvise on the spot. It's as if they are under trained. When checking in there is no need to ask the guest to fill info on the iPad. You have this info, to stay in touch, already. Don't burden the weary traveler with trivial nonsense. If the sun shines, finally after weeks of grey and rain, and a guest sees the patio with tables in the sun, and this guest wants to have tea in the sun outside in the patio, this has to be a possibility. Don't say, well it's not the season so it's closed, it doesn't make sense, you're a top hotel, not the vander Valk. Improvise, think on your feet, explain that he is welcome to sit there and that his tea will be brought out, but it might take a few minutes longer. This way the guest feels listened to and that the moon is even possible.
The kitchen is incredible, the food is wonderful. Last evening I had dinner at the Jansz., two ladies working, were very kind, helpful and attentive, they understood the delicate balance between asking how things are going and leaving the guest alone. I want them to know i appreciate them. Please extend my gratitude to them. Also the Asian looking lady who worked during breakfast this morning, was excellent. Please let her know as well. Finally, the staff at the entrance - getting cabs etc. - are great. Some of the male staff are too - in Dutch, popy yoopy. I am your guest and not your friend. That's all, and that's enough.
Thank you for a great stay and I hope to come back again when I am back in the Netherlands.
Kind regards,
Diederik Lugt
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Pris pr. nat fra:2.347 kr.
Slået op den8. aug. 2025
Anonym bruger
We stayed at Novotel Amsterdam City in standard twin rooms for a family holiday (6 of us), and overall it was a great experience. Mr. Oman at the reception was super friendly and gave us a warm welcome during check-in. He also helped make sure all our requests were met; connecting rooms, 2 single beds, same floor, and next to each other. Really appreciated that!
The only downside was one male receptionist (Middle Eastern-looking) who didn’t seem very welcoming. He was quite passive and seemed unwilling when I asked for help with temporarily storing our luggage.
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Pris pr. nat fra:625 kr.