Hoteller med parkering i Frankfurt

"I bought a Polar Bear plush toy in Iceland for my little girl at home—a toy she wanted badly. It was misplaced by Housekeeping, whether accidentally or for whatever other reasons one might imagine. When I returned to the hotel and reported the issue, the front desk asked me to email them. However, there was a clear lack of urgency; the email was not even read until the next morning when I followed up again. I anticipated that locating the email might be challenging since the booking was under my wife's name, which is why I repeatedly provided my room number each time I raised the matter. Unfortunately, no one with the authority to make decisions ever attended to me or offered any proper options. This entire experience shows a significant discrepancy between the hotel’s brand reputation and the level of care actually demonstrated in handling guest concerns."

"Love our stay! Room is quite big and cosy (forgot to take some pics!) Hotel amenities is great too. Has a gym and laundry room that we could use during our stay. The neighbourhood is quiet and peaceful. Also, walking distance to Rewe supermarket (hence the convenience to grab food and drinks). Amazing hotel staff. Although they not fluent in English but they try their best to communicate to us and answer all our queries."

"A new hotel in perfect location which is just 3 minutes walk to the e tram station where you can take Number 11, 14 and 21 to the Main station. There is a shopping mall ‘Skyline Plaza’ next to the hotel. The room is perfect with excellent view and is spacious."

"Room are large, bed is ok, but still a nice hotel and bar, staff are very friendly and supportive. Only downside is is there’s no combin promotion with kids stay for free at breakfast time which means will reduce amount of of families visiting."