Hoteller med parkering i Graz

The hotel was so clean as if it is newly opened. The room was specious, also the bathroom. Located in very convenient surroundings. Receptionist was so helpful. There is a nice coffee machine at reception with very nice coffee complementary for guests. The only thing that I didn’t like that there is no iron and iron board in the room. Generally I enjoyed the stay.

I recently stayed at [Hotel Name], and unfortunately, my experience was extremely disappointing. The customer service was absolutely terrible—staff were rude, abrupt, and completely unhelpful when dealing with issues. Rather than resolving concerns professionally, they argued with guests, even when they were clearly in the wrong. Additionally, the hotel’s website is misleading. It states that parking is free, but upon arrival, I was charged €10 per night without any prior notice. The parking spaces are also far too small, making it difficult to park properly, especially if you arrive late at night. Overall, I would not recommend this hotel to anyone. A hotel stay should be stress-free, but the lack of communication, poor service, and hidden fees made this an unpleasant experience.

Friendly service. The hotel is well-located and it is easy to walk around. After checkout i told the front desk that i had left my adaptor in the room, that time my room already had new guest check in. And the staff is nice enough to knock on the door of room and i manage to get back my adaptor.