Aparthotel Adagio Paris Centre Tour Eiffel

I came to Paris for my birthday trip. The room I booked gave me a superb view of the Eiffel Tower, especially every night. I would say this apartment is value for money, given the price paid for the view. However, 3 large items have disappointed me badly. 1) I was overcharged for the tourist tax. I only found out on the last day during check out that the tourist tax was counted via number of pax, instead of per room. I only had 3 pax staying in the room but was charged the tourism tax for 4 pax, which is the maximum capacity of the room I booked. I did not have the time to pick this up on my last day as my driver was already here and I was rushing to my flight. I am very disappointed with the dishonesty I have faced here. 2) Security is a big issue. I have placed “Do Not Disturb” tag outside my room, but someone still entered my room to pick up the portable heater which one of your staff delivered on the first night. I had many valuables in the room and hence I indicated “Do Not Disturb” as I don’t wish for anyone to enter. This is a big security breach and it happened on my second day of stay. I went down to the reception in the evening instantly when I realised someone has entered. The reception just told me that they are deeply sorry and they can’t do anything, and asked me to see the manager the next day instead. The next day, in the morning at 10:00am 31 Oct 2025, when I asked to see the manager, the reception kept telling me the manager wasn’t available. Even when I came back at 6:00pm the same day, the reception still told me the same thing - manager wasn’t available. It seems like the reception is just hiding and preventing me from talking to the manager. This is utter rubbish. 3) Facilities in my room were not working - the heating rack in the toilet was not working, the lamps in the living room were not working. My entire room was so poorly lit. For a hotel chain under the Accor group, I expect something better.

Unfortunately didn't have daily room service. And I have a problem with the cost! In trip' receipt about € 1500 , Was the final price of the place for 6 night s. But we payed more . Totally we payed € 1910 , with city tax.and I don't understand why?! Please solve my problem. Thanks

The hygiene of the hotel is terrible. Several cockroaches were walking inside the room and the fridge all the day. We have called the customer service but they didn’t help. The room has no cleaning service unless you pay or stay for over a week. It is not recommended to stay in this hotel. What a disappointed experience.