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Bekræftede anmeldelser
Placering8.0
Faciliteter7.9
Service7.8
Renlighed8.0
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Alle anmeldelser(71)
Positive anmeldelser(38)
Anmeldelser med billeder/video(5)
Negative anmeldelser(13)
Gæstebruger
Classic-værelse
Overnattede i jan. 2025
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 22. feb. 2025
good enough
Oversæt
Svar fra overnatningssted: Dear valued Guest,We are truly honored to be ranked at the top of your stay experience at Renaissance Paris Nobel Tour Eiffel!Your kind words and support mean the world to us.We can’t wait to welcome you back for another unforgettable stay in the heart of Paris!Kind regards,The Renaissance Paris Nobel Tour Eiffel!
Svar fra overnatningssted: Dear Valued Guest,We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we strive to uphold, and we deeply regret any inconvenience caused.We are particularly sorry for the complications at check-in, the billing mistake for breakfast, and the maintenance concerns in your room.Please know that we take your feedback seriously, and we will address these matters with our team immediately to ensure improvements are made.Your comfort is our priority, and we would love the opportunity to make things right. If you’re open to it, please reach out to us directly so we can further discuss your experience. We truly value your feedback and appreciate your time in bringing these concerns to our attention.Best regards,The Renaissance Paris Nobel Tour Eiffel!
Gæstebruger
Deluxe-værelse
Overnattede i nov. 2024
Par
1 anmeldelse
6.5/10
Slået op den 25. dec. 2024
Hôtel moyen de gamme mais heureusement l’ensemble du personnel est véritablement parfait
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback! We truly appreciate your kind words about our team.Providing excellent service is our top priority, and we’re delighted that our staff made your stay special.We hope to welcome you back for another great experience!kind regards,The Renaissance Paris Nobel Tour Eiffel!
Svar fra overnatningssted: Dear valued customer,Thank you for your feedback and for choosing to stay with us!We are delighted you enjoyed our prime location near the Eiffel Tower and our signature Marriott service standards.We understand that room size can be a concern, and we appreciate your insights.Your comfort is important to us, and we hope to welcome you again for another wonderful stay!Kind regards,Kumar Uprety,Guest Relation Supervisor
Yeluzichushi
Deluxe-værelse
Overnattede i dec. 2024
Solorejsende
46 anmeldelse
7.5/10
Slået op den 26. jan. 2025
房間比巴黎其他酒店寬敞很多,健身房基礎設施和器材有的,但衞生不是很理想
Oversæt
Svar fra overnatningssted: Dear Mrs. Yu, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you appreciated the spaciousness of the room as well as the quality of the gym’s infrastructure and equipment.However, we are deeply concerned to learn that the hygiene did not meet your expectations. To better address this matter, would you please share more details about what was not ideal? Your insights are invaluable to us as we continually strive to enhance our guest’s experience. We sincerely hope to have the privilege of welcoming you back in the future and providing you with a better experience in the future. Sincerely Yours, ChristelleGuest Relations Supervisor
Svar fra overnatningssted: Dear Valued Customer,Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations, especially regarding the room view and overall experience.We strive to provide clear room descriptions and the best possible comfort for our guests, and we apologize if the view did not match your expectations.Your insights are valuable to us, and we will review them to improve our offerings.We appreciate your stay and hope to have the opportunity to provide a better experience in the future. Kind regards,Kumar Uprety,Guest Relation Supervisor
Gæstebruger
Deluxe-værelse
Overnattede i jul. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 1. sep. 2024
房間夠大,設施完善,晚上安靜,非常喜歡。
Oversæt
Svar fra overnatningssted: Dear valued Guest, We are truly honored to be ranked at the top of your stay experience at Renaissance Paris Nobel Tour Eiffel! Your kind words and support mean the world to us. We cannot wait to welcome you back for another unforgettable stay in the heart of Paris! Best regards,The Renaissance Paris Nobel Tour Eiffel!
Anonym bruger
Deluxe-værelse
Overnattede i dec. 2024
Familie
6 anmeldelse
9.2/10
Fantastisk
Slået op den 21. feb. 2025
酒店地段很舒適
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We are so glad you enjoyed our convenient location!Whether you're exploring Paris or simply relaxing, we love providing a comfortable and well-situated stay.Hope to see you again soon!Kind regards,The Renaissance Paris Nobel Tour Eiffel!
Gæstebruger
Classic-værelse
Overnattede i mar. 2024
Forretningsrejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 3. maj 2024
非常不錯的酒店
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for making us your top-ranked stay at Renaissance Paris Nobel Tour Eiffel! Your love and support inspire us to keep creating magical moments in the City of Light. Can’t wait to host you again soon!Kind Regards,The Renaissance Paris Nobel Tour Eiffel
Gæstebruger
Overnattede i aug. 2023
Forretningsrejsende
3 anmeldelse
8.0/10
Meget god
Slået op den 7. okt. 2023
床睡着很舒服,早餐很好吃
Oversæt
Svar fra overnatningssted: Dear valued Guest,Thank you for your kind words! We're delighted to hear that you had a restful sleep and enjoyed our delicious breakfast.Your comfort and satisfaction mean the world to us.We look forward to welcoming you back for another great stay.Kind regards,The Renaissance Paris Nobel Tour Eiffel!
Aliehepanshangtuliaohua
Overnattede i sep. 2023
Forretningsrejsende
4 anmeldelse
8.0/10
Meget god
Slået op den 2. nov. 2023
地理位置不錯
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We are so glad you loved our location! Whether for sightseeing, dining, or exploring the city, we strive to offer the perfect spot for our guests.Hope to see you again soon.Kind regards,The Renaissance Paris Nobel Tour Eiffel!
RockTravel1970
Overnattede i feb. 2025
Forretningsrejsende
10.0/10
Enestående
Slået op den 3. mar. 2025
A conference I attended in March was booked through this hotel. I had read a number of reviews and was wondering how it would be. Overall, it was better than I expected. First, we arrived at the hotel at 11:00am and thought we would have to check our luggage until we checked in at 3:30pm. However, our room was ready immediately and we went to unpack. The room was on the fourth floor in the garden section in the back. We didn't expect much for it. The room was fine, but small as you'd expect. However, when we looked out our little round portal hole we had a small view of the top of the Eiffel Tower. It was amazing and unexpected. The bed and bathroom were great and overall it was pretty quiet. The hotel as a whole was quaint and reflective of an old hotel. The included breakfast was great and the staff was on top of it. The buffet had adequate food, but I wasn't really a fan of the eggs. (It just isn't an American style)...as the bacon as well (a bit more rare). However, their pastries were incredible. I did wish that I knew I could order custom food from the kitchen like an omelette. The front desk was incredibly nice and people were "on-it" in anything we wanted. Prompt, professional and gracious. They worked well with internationals and were always very helpful. As for location, think of it like being in New York, Paris is so big that a couple of blocks takes 10-15 minutes. So, it's really close to the Trocadero, Arch de Triomphe, Metro, etc. so for a large city it was situated pretty well, especially for using the Metro.
Oversæt
Svar fra overnatningssted: Dear valued Guest, Thank you for taking the time to share your experience with us! We are truly delighted to hear that your stay exceeded expectations and that you enjoyed the charm of our hotel. It’s wonderful to know that the early check-in, the unexpected Eiffel Tower view, and the comfort of your room added to the enjoyment of your visit. We’re also pleased that you appreciated our breakfast service and staff hospitality. Your feedback regarding the eggs and bacon is valuable to us, and we’ll certainly take it into account to enhance our offerings. Additionally, we are glad that our location made exploring Paris convenient for you. It was an absolute pleasure hosting you, and we sincerely hope to welcome you back in the future for another memorable stay! Best regards, Renaissance Paris Nobel Tour Eiffel Hotel
Gæstebruger
Overnattede i mar. 2025
Par
10.0/10
Enestående
Slået op den 30. apr. 2025
4 of us checked to enjoy a couple of nights before a river cruise. 2 of us stayed here 14 years ago just after it opened. Before our visit, we had a very helpful pre-communication by email. Coralie provided an excellent check in experience and invited us to the lounge for a beverage and to relax while waiting for then second couple. We gained some wonderful insights from Iéa at concierge. She helped us find the restaurant Ozio which was able to accommodate gluten free needs. Stephane in the restaurant immediately helped me to gather some gluten free bread for my sister to have on her arrival. He was also very gracious and helpful to guide her choices and work the chef to help her make safe choices. All of us were very grateful for his professionalism and his work in the dining room. When our room was ready, Cristelle, gave us a lovely escort to our room with congratulations on our anniversary. We were to feel special and appreciated as long term Marriott customers. Kumar, in Guest Relations was also a very pleasant and helpful part of the entire stay, including helping with breakfast room communications. The bellmen were amazing and efficient. I am sorry that their names have escaped me but their eyes were always on the guests and their needs for uber, luggage, etc. We completely recommend this hotel. It is located in a lovely residential area away from the hustle and bustle but walkable to the Eiffel Tower and to two Metro stops.
Oversæt
Michael B
Overnattede i aug. 2024
Par
6.0/10
Slået op den 28. sep. 2024
The hotel is very nicely located (within 400 meters of a metro station). The exterior is absolutely beautiful and the common guest areas are very nice. We were excited for the upgrade as we had a room that was two levels but honestly, it was nothing special. The room decor was old and the carpets needed to be updated. In addition, the hair dryer was broken (still worked but broken at the same time). The bed was very comfortable and the Aircon worked great. We did hit them on a bad day as the hot water went out twice and at the times we needed to shower. Things happen but frustrating nonetheless. The breakfast room was nicely decorated and the food was good! We were only there for one night and while we had some disappointments, the staff was very friendly and would stay there again.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you enjoyed certain aspects of our hotel, such as our convenient location, beautiful common areas, and the friendliness of our staff. We truly appreciate your kind words in these areas. However, I would like to extend my sincerest apologies for the inconveniences you encountered during your stay, particularly with the room décor, broken hair dryer, and the hot water issues. This is not the standard of comfort and experience we strive to offer, and I’m truly sorry that these aspects fell short of your expectations. I assure you that your feedback has been shared with the relevant teams so we can take immediate steps to address the points you raised, such as updating the room décor, ensuring the equipment in the room is fully functional, and improving our hot water system. It’s wonderful to know that despite these frustrations, you found our staff to be friendly and would consider staying with us again. We hope to have the opportunity to welcome you back for a much-improved experience in the future, and we will do everything possible to make your next stay truly special. Once again, thank you for your valuable feedback and for choosing our hotel. Please feel free to reach out to me directly if you plan to visit us again, and I will personally ensure your stay is seamless and enjoyable. Warm regards,
AlexanderMichael
Overnattede i feb. 2025
Familie
4.0/10
Slået op den 29. mar. 2025
The location is fantastic, the hotel staff are mediocre & pretentious, the hotel itself is sad and the breakfast is the worst I’ve ever experienced in all of Europe (so bad that I would not go a second time, even though it was free as a Titanium Lifetime Elite member). I’m sad for how much this formerly beautiful hotel has gone down hill over the last decade.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your recent stay did not meet your expectations. As a Titanium Lifetime Elite member, you are among our most valued guests, and we deeply apologize for the shortcomings in our service, breakfast, and overall experience. Our team is dedicated to providing warm and attentive hospitality, and it’s disappointing to hear that we fell short during your visit. Please know that we are addressing your concerns with our staff to ensure improvements are made. We continuously train our team to uphold the highest service standards, and your feedback helps us refine our efforts to provide an exceptional guest experience. Your loyalty means the world to us, and we truly hope to have the opportunity to welcome you back for a much-improved stay. If there is anything further, we can do to make things right, please don’t hesitate to reach out. Warm regards, The Renaissance Paris Nobel Tour Eiffel Hotel Team