Atostogų Parkas Hotel

Is jus Horrible what they do with the customers! Angry working people just looking to scam you and your Family.Cold water to high Prices and no reapect from the Crew.a wrong place to go with your family.newer newer again

Good Spa Hotel with excellent Pool facilities. Buffet option had good choices & quality but lunch & dinner times were quite restrictive due to 1 hour time slot. Unfortunately our stay was disturbed during the first couple of days due to noisy construction work however the staff in particular Raymonda, Simona & & Amber went to extra lengths to make our stay very enjoyable and we appreciated their attentiveness.

First of all we made a reservation in December, but because of the information regarding Covid 19 restrictions in Latvia and Lithania was changing each day, unfortunately we coudn't go. Few days before arrival the girl from the reception called us and started to teach us in a rude way why we didn't cancel the reservation and that this is unaccebtable and then she said that she will cancel the voucher. But then, because I asked kindly to keep the voucher, she somehow agreed. Afterall I gave my voucher to my sister, because we were not planing to go and she made a reservation with the guy in the reception. The voucher is for two people, but because they wanted to take their daughter with hem, the guy in the reception said that it will be extra cost 44€ for two nights. And just to confirm once again, before arrival, my sister called again. So the girl in te reception, who was working on 23d of February, she said that it will be extra cost 38€ for child, for each night. So it means that if my sister wouldn't call, then it would be a very nice surprise on the arrival. And the girl in the reception, again in the rude way agreed, that prices are changing, even though the reservation is already made??????????? P.s. I also worked in Tourism and Hospitality, and I stronglly can say that this is not a kind attitude thowards guests!!! My kind recommendation for the Reception Manager, to control the reception work, because it is completlly unprofesional! I would't recommend this hotel and not eather my sister!