Sterling Anaikatti

This was our first visit to Sterling Anaikatti Resort from 14th November 2024 to 17th November 2024. We stayed in General Cottage 301 and 302. We reached Sterling Anaikatti via Coimbatore. The rooms and bathrooms were small. The rooms had a queen size bed, one small table, one cupboard for Tea Kettle with supplies and fridge (switched off) and one small wall cupboard for clothes. We had a veranda facing the small river and we used to sit in our balcony to enjoy the river sight with evening tea, memories to be cherished. Resort has a swimming pool, restaurants and Discovery room for various activities. The Room Service was good and everyday Karthik (Supervisor) and Parthipan used to ensure that our rooms are clean, used towels were changed and tea/coffee supplies were topped up regularly. The restaurant was small and food was too good. We had all our meals at the resort restaurant, though items were repeated every alternate day. The restaurant was managed by Debashish. His hospitality was excellent, he was always there to make us feel special, this behaviour was not only with us but with all the guests. The other highlight was the Discovery Room managed by Mrs. Sayani. We all enjoyed playing various games and activities, especially my daughter spent most of her time at the Discovery room. Sayani is quite talented to teach the kids different types of paper craft and art always with that sweet smile. The problem we had with the front desk or reception. I found Ms. Angel to be most unreliable person. One week before our trip I called up and requested for a ground floor room as we have knee problem and it is very difficult to use stairs, still we were given rooms wherein we had to climb steps. Day before our departure we had a detail discussion with Mr. Manoj (other person at Reception) about our delay check-out and it was agreed, that at 11am we will handover one room and other room we will retain till 1pm, so that we can have our lunch. However, at 12:30 Ms. Angel start calling me asking to vacate the room, I told her about the agreement but she said no such thing was discussed and we need to vacate the room immediately. I am not sure is this was a miscommunication in the Front Office or deliberate act. It looks like this Resort does not give preference to Sterling Members and priority was with single day Guest. Our stay was good except for the incident on the departure day.

Had a wonderful visit at Sterling Anaikatti! Asit and his team took good care of us with wonderful food for every meal. They were happy to take personal requests off the menu, and packed food for us early in the morning when we had to travel before the restaurant would open. Sijith Kumar, head of security at the resort was friendly and helped out with our bags through our entire stay. The resort also has equipment for TT, Badminton and Carrom, which were available at Discovery Central throughout. Several other customers who had come were often rude to the staff, making unreasonable requests and demands which all the Sterling staff handled extremely professionally. Overall a great experience, would 10/10 recommend for anyone who wants to relax in nature and wake up to the sound of birds!

Here’s a draft for your feedback: I recently stayed at Sterling Resort, Anaikatti, and had a mixed experience. The service was exceptional, especially at the restaurant, where Raja, Biswal, and the team went above and beyond to make our meals enjoyable—great hospitality! However, the rooms left a lot to be desired. They were quite worn out, the toilet was tiny and very uncomfortable, and the bed and pillow were hard, making it difficult to get a good night's rest. The rooms definitely need an upgrade to match the quality of the service. While I would rate the service 5 stars, unfortunately, the rooms deserve only 1 stars. Hoping to see improvements soon!

Great resort located in Kottathara just 15 km far fron Anaikatti. The resort is in wild jungle enviroment. Inside the resort full of palm trees and a river runs at his border. The huts are wooden with fragrant smell. The staff is very kind. I am particularly grateful to Ms. Sayani the manager of activities and Ms. Angel at the reception for their kind assistance.

The activity coordinator *Sayani* at Sterling Anaikatti was exceptional! She went above and beyond to ensure that every experience was well-organized and enjoyable. From nature walks, the jungle safari to engaging indoor activities, they catered to all age groups with enthusiasm and professionalism. Their deep knowledge of the local area added a special touch to the outdoor adventures. A big thanks to SAYANI for making our stay memorable and fun! From Shobha Pereira Canada

One of the best property.we had a nice time with my family .staff is very good and friendly. Service was excellent Ms.sayani one of the best employee in your property excellent work. Food is out standing taste is excellent, reception area is very small and no water to drink in front office restroom was not clean in the reception area kindly improve. Over all good experience.