Victoria T
30. januar 2024
Went on a midweek Winter deal. Hugely disappointing. Staff were friendly and accommodating, dinner was perfectly nice but nothing more. Expensive food but that I feel is to be expected in this climate - standards have to be raised though to meet this. Breakfast was shocking particularly on the first morning. Eggs royale - couldn’t be bothered to toast the muffin, soaked through with poached egg water, one runny egg, one hard. Scrambled eggs with smoked salmon didn’t fare much better, just smacked of ‘couldnt be bothered.’ Butcombe Brewery, you need to do better. This place is SO tired. The carpets in the public areas downstairs are so disgusting and need to be replaced with something a little more hardwearing bearing in mind it’s a country pub with plenty of muddy footfall. The carpet in the breakfast room is enough to put you off your food - and supposedly you can have your wedding in this room. How they sell that to couples I have no idea. Rooms are clean but tired, our bathroom was hygienically clean but pretty grubby, paint peeling or scuffed everywhere, and the shower didn’t work properly. Public areas on the way upstairs are very badly scuffed so not a great first impression. I get it, pubs get busy with people who don’t treat them like they would their own homes but honestly, get your paint pot out and touch up once in awhile, it’s not difficult and it’s not expensive. Hospitality is struggling, the cost of food is astronomical and it’s not easy. But money doesn’t grow on trees for me the customer either. Just not good enough. We won’t return sadly, and we couldn’t recommend. We’d paid up front, couldn’t even be bothered to complain, just looked forward to going home.
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