Renaissance New York Flushing Hotel at Tangram

The hotel provide airport shuttle bus to pick us up to the hotel seamlessly. The car driver is very nice and helpfull. The room is very nice to stay and we could also take lugguage storage room for free after check - out.

The hotel was clean and the view from lobby was nice. The room suprisingly bigger than I expected. The mall just below the hotel. Very convinience

Awful experience. I arrived around 830-9pm and the front desk on the 12floor. The receptionist/manager was not polite and she didn’t want to tell me about the various amenities the hotel had even after staring at the amenities filer in front of her. The room was very small for the price, there was no waste basket by the sink. And all night all you heard were slamming doors. The bed was uncomfortable. Best yet, as I was about to checkout on the 12floor and gave the Mexican girl, Bridget the key she stared at me and looked at her manager then looked at me with distaste and judgement. She was obviously racist or going through some personal issue. I didn’t say anything because I didn’t do anything but send a lot of money to stay there. Do not stay here go to four points flushing… the rooms are bigger and the staff is amazing and you already have 2 free waters in the room. Unlike this place, they ask you.