The Mayfair Hotel Times Square, an Ascend Collection Hotel

I arrived at the Mayfair Hotel in the evening and my room was ready. The desk staff were courteous and check-in was straight forward. The lobby offers complementary coffee, tea, and hot chocolate. Although the room was clean, I found it very small (about 130 sq feet). They do offer free wifi, though as expected in a small room there is no microwave or refrigerator. My window gave me the view of a dark brick wall. The neighborhood does offer some area Restaurants. The hotel may be suitable for short stays for individuals, however couples may find themselves in cramped quarters.

I was pleasantly surprised by this hotel as it was a great price. The location is amazing- just off of Times Square. It has a very nice reception area with a free tea/coffee area. The room was, as expected in NYC, tiny but very clean and had everything we needed in it. All in all a very comfortable stay.

There is building construction next door and the jackhammers are VERY loud and woke us up every single day at 7 am. They also have very small rooms. The carpet was changed in the guest hallways during our visit so we also got to deal with bare floors, hammering and stapling in the hall right outside of our room for 2 days of our stay. The staff was helpful though, especially Arturo and the nice lady from Brazil whose name escapes us. But please give them both a bonus as they made a prickly hotel a little bit easier.

To start with the positive, the beds in this hotel are comfy, the staff is really nice and helpful, the internet is fast, and there is free, good-tasting coffee in the lobby 24/7. But, I must caution fellow travelers about my overall unpleasant experience. I was visiting NYC for a week, for a work conference. I had anticipated a relaxing and productive trip, but there was so much construction-related noise in this hotel that both my work and my rest were ruined. All rooms on the west half of the building (which I was told includes all rooms with queen-sized beds) faces directly onto major construction that began, when I was there, before 8am and continued until at least 5pm. This construction was so loud that I couldn't work on polishing my conference presentation while in my room. As you can see in one of my photos, they are starting to dig a foundation on the adjoining lot. And the noise was insanely loud - like they're jackhammering through bedrock. If you plan to work in your room and are noise sensitive, or would like to sleep past 8am, keep this in mind before you decide to stay here. The project will clearly go on for a year or more. I used earplugs, and they didn't help at all. My thanks to the front desk staff, who at my request moved me on my second night to an east-facing room that did not directly face onto the construction site. But, suddenly some renovation in the hallways began, and so there was still the extremely loud noise of drilling, nailing and hammering filtering into my room all throughout the daytime. Honestly, these two construction projects together made my six night awful and left me more tired than I was when I arrived in NYC! Also, the slightly quieter room I was moved to was smaller (a full instead of a queen; less floor space, and smaller bathroom) but I was not refunded the difference in cost, paying for a full stay at the higher queen bed rate. The manager told me this was because someone else was "upgraded" to the noisy room I left, so I still had to pay the difference.

Nice small hotel int the heart of heart of the Theatre district. Helpful staff. I was nervous as others complained about the size of the rooms. We had a deluxe King room and it was about average for NYC, and had a small fridge. It was plenty of space for a weekend stay. The bathroom was cramped but workable Complimentary coffee and tea 24 hours and a water bottle filling station. Room was clean. It was a good value for the location.

The room was beyond small, my wife is 4'11 and even she had to sit on the toilet sideways because there was no space. Sink was about 8" x 10" with NO counter. This was our 4th trip staying in midtown New York, this was the most expensive hotel we have stayed in. Location is good, and hotel is clean but make sure and check the square footage of your room, this looks like a closet someone decided to turn into a room.