La Quinta by Wyndham New York City Central Park

This hotel is really terrible. The location is great, but it is rundown, has a single elevator that is slow and old and a single staircase. Could well be dangerous. They didn’t have enough keys to give us each one and there was no room for anything except the bed in the room. Not a chair. Not a desk. Nothing. The windows were filthy. The carpets in the hall were terribly stained and disgusting. The pictures on the website are not accurate. We never would have booked if they had been representative of the hotel in its current state.

The staff provided outstanding service, always going the extra mile to ensure my needs were met. The location is relatively convenient, making it easy to explore nearby attractions. While the rooms are on the smaller side, they are well-appointed and cozy, providing a comfortable retreat after a day of exploring

Very good place but there isn’t much restaurants nearby and the guard opens and closes the door when we leave/exit the building

We get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough. Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.

酒店所處街道很美，離中央公園超級近。但房間太小且設施過老，走道有點臟臟的感覺。所幸房間床品還算乾淨。

窗户外是樓的天井，房間非常小而且暗，衞生還好，早餐中規中矩，就是微縮版的傳統美式快捷酒店。沾了個位置好的光，就在中央公園旁邊，所以就這個價格來説這樣也算能接受吧