komplek Villa Idaman Baloi, Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Kota, Nagoya, Batam, Riau Islands, 29432, IndonesiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
8.8/10
Meget god
288 anmeldelse
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Bekræftede anmeldelser
Placering9.2
Faciliteter8.2
Service9.1
Renlighed8.6
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Alle anmeldelser(288)
Positive anmeldelser(283)
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Venligt personale(79)
I nærheden af shoppingområde(49)
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God værdi for pengene(14)
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For støjende(7)
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Negative anmeldelser(5)
happy hui
Superior-dobbeltværelse
Overnattede i apr. 2025
Par
12 anmeldelse
8.5/10
Meget god
Slået op den 13. maj 2025
Hotel's location was good, convenient near shopping mall and dinning. Room is OK, bed comfortable and clean.
The breakfast area was too small, and over crowded,but staff was friendly and helpful.
Overall, very good experience.
Oversæt
6/8
Svar fra overnatningssted: Dear Happy Hui,Thank you for your review! We're glad to hear that you had a very good experience with us and found our location convenient, with nearby shopping malls and dining options. We're also happy that the room met your expectations in terms of comfort and cleanliness.We appreciate your feedback regarding the breakfast area and will certainly look into ways to improve the dining experience during busy hours. It's great to know that our staff made a positive impact on your stay.We hope to welcome you back soon!Warm regards,Enrico SR AjiHotel Manager
pester
Suite
Overnattede i apr. 2025
Par
14 anmeldelse
2.0/10
Slået op den 5. maj 2025
Got SCAM when using the hotel message. Beware don't ever go to the message. I ops for the 1.5hr message but when I go in the lady told me no people working and she can only message 1hr as there's not right staff. My problem?I got choice my to accept. But after 30 min she tell me the message is over. ZZZZzzzz. I told the lobby manager but got no reply.
The hotel is very ok. Everything is ok. Breakfast is nice. Staff friendly. cleanliness ok. I give 1 star is because of scam which I hated most.
Oversæt
Svar fra overnatningssted: Dear Pester,Thank you for your feedback. While we’re glad you found the hotel, breakfast, and staff service satisfactory, we sincerely regret the inconvenience you experienced at the massage outlet. Please accept our apologies for this matter.To help us follow up with our massage provider, may I kindly ask for the time of your massage session and the name of the therapist, if available? We are committed to addressing this properly.Additionally, we would also like to inform you that upon check-out, our team noticed a smell of cigarette smoke in your room. Kindly be reminded that smoking is prohibited in our non-smoking rooms. We hope for your understanding on this matter during your future stays.Warm regards,Enrico SR AjiHotel Manager
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i mar. 2025
Rejs med venner
1 anmeldelse
8.5/10
Meget god
Slået op den 20. apr. 2025
Good servicefrom staff. Breakfast place was over crowded but staff were friendly and very good service, offering to bring you coffee, clean the table, replenish cups, etc.
Oversæt
Svar fra overnatningssted: Dear Valued Customer,Thank you for taking the time to share your feedback from your recent stay at Swiss-Belinn Baloi Batam.We’re pleased to know that you experienced friendly and attentive service from our team, especially during breakfast. It’s wonderful to hear that our staff went the extra mile to ensure your comfort.We also acknowledge your note regarding the breakfast area being overcrowded. Please know that we are continuously working to enhance our facilities and service flow, especially during peak hours, to ensure a more seamless dining experience for all our guests.We look forward to welcoming you again in the near future and providing an even more enjoyable stay.Warm regards,Enrico SR AjiHotel Manager
Vincent Kek
Superior-dobbeltværelse
Overnattede i apr. 2025
Rejs med venner
13 anmeldelse
10.0/10
Enestående
Slået op den 12. maj 2025
Cleanness and services well
Oversæt
6/9
Svar fra overnatningssted: Dear Vincent Kek,Thank you for your outstanding rating and kind words! We’re delighted to know you were pleased with the cleanliness and our service during your stay. Your satisfaction is truly rewarding for our team. We look forward to welcoming you back to Swiss-Belinn Baloi Batam for another wonderful stay soon!Warm regards,Enrico SR AjiHotel Manager
Dineshkumartulsiram
Superior-værelse med to enkeltsenge
Overnattede i apr. 2025
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 21. maj 2025
Wonderful experience to stay in this hotel with my son . Very convenient to go shopping around and the staff are fabulous
Oversæt
Svar fra overnatningssted: Dear Dineshkumartulsiram,Thank you for sharing your wonderful experience with us! We're delighted to hear that you and your son had a great stay and found our location convenient for shopping. Your kind words about our fabulous staff mean a lot — we’ll be sure to pass on your compliments to the team. We look forward to welcoming you both back on your next visit to Batam!Warm regards,Enrico SR AjiHotel Manager
Gæstebruger
Superior-dobbeltværelse
Overnattede i apr. 2025
Forretningsrejsende
8 anmeldelse
8.0/10
Meget god
Slået op den 18. maj 2025
Very nice central location. Close to many amenities in Nagoya including good food stalls and spas.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind words! We’re glad you enjoyed our central location and found it convenient to access the local food stalls and spas around Nagoya. We hope to welcome you back soon for another comfortable stay at Swiss-Belinn Baloi Batam.Warm regards,Enrico SR AjiHotel Manager
Lik Khai
Superior-dobbeltværelse
Overnattede i apr. 2025
Forretningsrejsende
7 anmeldelse
8.5/10
Meget god
Slået op den 9. maj 2025
Very good location. Short walk to a large modern mall, food court, massage establishments, coffee shops, even a wet market.
Rooms are clean and service is very good.
Water pressure was good and hot water was consistent.
There's only 1 powerpoint by the study/dressing table and none at the bedside. And the one in my room was a little overused due to age so it was quite hard to plug my charger in. Worked after some time so it was ok.
Gym was small and not well equipped.
Oversæt
Svar fra overnatningssted: Dear Lik Khai,Thank you for your detailed feedback. We’re glad you enjoyed our convenient location, clean rooms, and the good service from our team. It’s great to know the water pressure and hot water consistency met your expectations as well.We appreciate your comments regarding the power points — your input is noted and will be part of our ongoing room improvement considerations. As for the gym, it is currently a project we are working to improve so that it can better meet our guests’ needs in the future.We hope to have the opportunity to welcome you back again and offer an even better stay next time.Warm regards,Enrico SR AjiHotel Manager
Britney
Superior-dobbeltværelse
Overnattede i nov. 2024
Par
3 anmeldelse
10.0/10
Enestående
Slået op den 2. feb. 2025
Hotel is clean, location is good, overall very good experience
Oversæt
Svar fra overnatningssted: Dear Britney,Thank you for your fantastic review! We’re so happy to hear that you had a very good experience with us. It’s great to know that you found our hotel clean, well-located, and enjoyed our amenities and service.We’d love to welcome you back for another wonderful stay in the future!Warm regards,Enrico SR AjiHotel Manager
Fatty Mama 1964
Superior-værelse med to enkeltsenge
Overnattede i mar. 2025
Familie
9 anmeldelse
9.5/10
Vidunderligt
Slået op den 20. apr. 2025
Except that the corridors hv cigarette smell, all others is good. Hotel staff are all smiling n cheerful. Will certainly book this hotel again when I come Batam again
Oversæt
Svar fra overnatningssted: Dear Fatty Mama 1964,Thank you for your kind words and for taking the time to share your feedback! We’re thrilled to hear that you enjoyed the cheerful service from our staff and appreciated the amenities and cleanliness of the hotel.We sincerely apologize for the cigarette smell in the corridors, which is certainly not up to our usual standards. Please rest assured that we are addressing this issue with our team to ensure a more pleasant environment for our future guests.We look forward to welcoming you back the next time you visit Batam!Warm regards,Enrico SR AjiHotel Manager
Anonym bruger
Superior-dobbeltværelse
Overnattede i sep. 2024
Rejs med venner
5 anmeldelse
8.5/10
Meget god
Slået op den 7. okt. 2024
Have a pleasant stay at Swiss berlinn hotel, the location is super awesome, left side left than 5mins to grand batam, infront sushi tei n bcs and cafe.
The staff are all so helpful, cheerful, the front desk staff are so helpful and cheerful too as well as the restaurant and housekeeping staff. It make the customer so welcome. However the towel must change it kind of dirty n black already but overall with the good attitude n happy spirit from the staff it make the guests stay enjoyable n happy.
Oversæt
Svar fra overnatningssted: Dear Valued Customer,Thank you for taking the time to share your feedback about your recent stay at Swiss-Belinn Baloi. We’re thrilled to hear that you enjoyed our location and found our staff to be helpful and cheerful. It’s always our goal to create a welcoming atmosphere for our guests, and we appreciate your kind words about our team.We also want to sincerely apologize for the condition of the towels during your stay. Your feedback is invaluable, and we will take immediate action to address this issue to ensure our linens meet the high standards our guests expect.Thank you once again for your thoughtful feedback. We look forward to welcoming you back for another enjoyable stay!Warm regards,Enrico SR AjiHotel Manager
Anonym bruger
Deluxe-værelse
Overnattede i sep. 2024
Par
36 anmeldelse
9.0/10
Fantastisk
Slået op den 22. okt. 2024
quite a distance to grand batam mall. hotel gg thru renovation but other than that all is ok.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your thoughts about your stay with us! We’re glad to hear that you enjoyed the cleanliness, service, and surroundings of our hotel.We appreciate your understanding regarding the renovations and acknowledge the distance to Grand Batam Mall. Your feedback is important to us, and we’re continually working to improve our amenities.We hope to welcome you back to Swiss-Belinn Baloi, Batam, for an even better experience in the future!Best regards,Enrico SR AjiHotel Manager
Gæstebruger
Superior-dobbeltværelse
Overnattede i feb. 2025
Solorejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 28. apr. 2025
Location
Walking distance to mall. Just to note there slight uphill to hotel entrance and exit if plan to walk from hotel to mall
Room
Standard amenities provided. All good. Vehicle can be heard as hotel besides road but still manageable
Breakfast
Quite variety options provided. Range from rice to noodles.
Service
Staff very polite and attentive.
Conclusion
Will repeat if visit here again
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your positive experience with us. We’re glad to hear you enjoyed our location, room amenities, breakfast selection, and the attentive service from our team. Your note about the slight uphill walk and nearby road noise is well noted—we truly appreciate your feedback as it helps us improve. We look forward to welcoming you back on your next visit to Batam!Warm regards,Enrico SR AjiHotel Manager
Shermaine
Superior-værelse med to enkeltsenge
Overnattede i feb. 2025
Familie
3 anmeldelse
9.0/10
Fantastisk
Slået op den 31. mar. 2025
Hotel's location was great, will go back again. Service though was a bit slow but overall was ok too. The breakfast spread was decent but can be better.
Oversæt
Svar fra overnatningssted: Dear Shermaine,Thank you for sharing your experience! We’re glad to hear that you enjoyed our great location and that you plan to return. Your feedback on the service speed and breakfast spread is truly appreciated—we’ll certainly look into ways to improve.We look forward to welcoming you back for an even better stay in the future!Warm regards,Enrico SR AjiHotel Manager
Anonym bruger
Superior-dobbeltværelse
Overnattede i feb. 2025
Par
8 anmeldelse
9.0/10
Fantastisk
Slået op den 31. mar. 2025
Good amenities, comfortable and pleasant stay. Walkable to the nearby grand Batam mall too.
Oversæt
Svar fra overnatningssted: Dear Valued Customer,Thank you for your kind review! We're delighted to hear that you had a comfortable and pleasant stay with us. It’s great to know you enjoyed our amenities and found our location convenient for exploring Grand Batam Mall.We truly appreciate your feedback and look forward to welcoming you back for another great stay!Warm regards,Enrico SR AjiHotel Manager
RainManAsia
Superior-dobbeltværelse
Overnattede i jul. 2024
Rejs med venner
4 anmeldelse
8.0/10
Meget god
Slået op den 22. sep. 2024
Central location. 5min walk downhill to Grand Batam Mall.
Fast check in by reception.
Quiet rooms.
Opposite is Tera’s Cafe for a steak house and wine.
Lobby front is under renovation.
Smiley senior waitress 😀Simple breakfast spread.
Pls like if u find this review useful.
Oversæt
Svar fra overnatningssted: Dear RainManAsia, Thank you for taking the time to share your enjoyable experience in Trip.com, following your stay at Swiss-belinn Baloi, Batam. We are glad to hear that our hotel's prime location and service quality was able to exceed your expectations. We will share your compliment to all of our team as it will motivate and encourage us to continuously give the best service and quality to all our loyal customers. Thank you again for your feedback, me and our team will be more than happy to welcome you. Sincerely, Enrico SR Aji Hotel Manager