Rosewood Munich

Rosewood Munich anmeldelser

Rosewood Munich

1 Kardinal-Faulhaber-Straße, Munich, 80333, GermanyVis hoteloplysninger
Rosewood Munich
Rosewood MunichRosewood MunichRosewood Munich
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Gæsteanmeldelser

4.2/5
Meget god
52 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter4.3
Service3.9
Renlighed4.2
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Alle anmeldelser(52)
Positive anmeldelser(41)
Anmeldelser med billeder/video(1)
Negative anmeldelser(7)
Darren
Deluxe-værelse med kingsize-seng
Overnattede i dec. 2023
Par
6 anmeldelse
4.5/5
Fantastisk
Slået op den 27. dec. 2023
Good new hotel but the restaurant is still new and lacking the standards of a 5 star hotel.
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Qizi1022
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Rejs med venner
7 anmeldelse
3.7/5
Slået op den 9. sep. 2024
讓人相當無語的慕尼黑瑰麗，在攜程訂了2間2天，9.3-9.5日房間，訂單上明確包括早歺。入住時前台是一位皮膚偏黑像印度裔姑娘，告訴我不含早歺，我出示了攜程訂單，於是她打電話詢問，要我把攜程確認單郵件發給她，一番操作後，告訴我可以了。整個過程耗時較長。5號退房時還是這位姑娘，向我出示了圖1的早餐費用單，共558歐。我説訂單是含早歺的，於是她説9月5日的早餐費搞錯了，不收。但是4號的早歺明細單的打印時間是11：01分，算lunch,要收費332歐。我們指出早上我們點單時間是9：40分。就算早歺到11點結束，以此為理由收我lunch費用，不符合大部分酒店的規範。堅持請她與歺廳經理勾通，她説歺廳經理過來要20分鐘，我們堅持等。這時這姑娘旁邊的一位德國姑娘，也是前台，對她説：你把這個單子取消了吧。德國姑娘説德語，我朋友德國生活了30年，聽得懂。然後就把單子給取消了。整個事件非常的不符合正常邏輯，這樣的奢華酒店，如此服務，太讓人失望了！！
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Qizi1022
Deluxe-værelse med kingsize-seng
Overnattede i sep. 2024
Rejs med venner
7 anmeldelse
2.6/5
Slået op den 9. sep. 2024
繼續評價慕尼黑瑰麗，同樣是那位皮膚偏黑的姑娘，在分房時把我和朋友的房間一個在3樓一個在2樓，問她能不能安排一起，她説需要3個小時的等待。辦理入住時己經18點多了，再等要21點了。於是我們就算了。按酒店規定下午15點入住，客房衞生應該都可以了，如果有房間可調，需要到晚上21點才搞好衞生？還有，入住當晚朋友的房間洗手枱竟然漏水。這樣的新酒店，服務和設施，讓客户體驗感極差。不由得讓人覺得受到了不公平的待遇！！
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Gæstebruger
Deluxe-suite med 2 soveværelser
Overnattede i jul. 2024
Familie
6 anmeldelse
3.5/5
Slået op den 1. aug. 2024
訂的兩間兩晚卧室的套房，第二天一整天沒人做清潔，直到問了前台才安排人來清理。第三天退房時間是中午12點，我們衹是去吃了個早餐，10點鐘左右就有人做清潔，還把我們的充電器，護膚品之類的收走了，我們找到經理才拿回一部分東西，轉接頭一直沒找到。我們還沒退房就開始打掃，是趕客呢，差評！
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Anonym bruger
Premier-værelse med kingsize-seng
Overnattede i aug. 2024
Andet
6 anmeldelse
3.2/5
Slået op den 14. aug. 2024
服務很慢，多次催才行，前台最喜歡説對不起…
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Gæstebruger
Deluxe-værelse med kingsize-seng
Overnattede i aug. 2024
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 14. sep. 2024
非常棒 ，很喜歡的一個瑰麗
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Gæstebruger
Grand Premier-2-personersværelse
Overnattede i jan. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 16. feb. 2024
房間漂亮乾淨
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Gæstebruger
Overnattede i okt. 2024
Andet
4.0/5
Meget god
Slået op den 16. okt. 2024
Stayed in a very quiet one-bedroom suite facing the courtyard for 4 nights. The room is beautiful, my favorite feature is the heated bathroom floors. My least favorite feature is the controls to open and close the curtains. I wish these were manual. We had such a difficult time every night and morning getting these to work. Sometimes, manual is better. The beds/linens were amazing. My favorite hotel brand is the Four Seasons and the bedding was on par with their amazing quality. All staff greeted us warmly with every interaction coming and going from the hotel. The location is within walking distance of everything we wanted to do in the area. Would stay again if ever in Munich.
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Gæstebruger
Overnattede i okt. 2024
Andet
5.0/5
Enestående
Slået op den 3. okt. 2024
Upon our arrival at the hotel, the weather was rainy, and a front office staff member graciously offered us hot beverages to warm our spirits—an exceptionally thoughtful gesture that uplifted our mood even before we took a sip. Overall, the hotel exuded luxury, cleanliness, and tranquility; however, the housekeeping department could benefit from further refinement. The meals were of high quality and quite enjoyable, yet the service was notably prolonged. I do not wish to assign blame to anyone for this delay, as we are not the type of guests who believe that financial investment grants one ownership over service. Nevertheless, it would have been considerate for the kitchen to inform us of the increased workload and the potential for delays. I extend my gratitude to the front desk staff as well; each individual was exceptionally courteous and always prepared to assist.
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Gæstebruger
Overnattede i sep. 2024
Andet
5.0/5
Enestående
Slået op den 15. sep. 2024
The hotel is well decorated and our suite were perfectly desigend with everything a tourist or a business person may need and exceeded all our needs. The stuff was really nice and always ready to assist with professional manner. Best place in Munich
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Gæstebruger
Overnattede i aug. 2024
Forretningsrejsende
5.0/5
Enestående
Slået op den 20. aug. 2024
Room, hotel and staff are lovely. The fact that the hotel seemed completely booked meant waiting was longer than usual…. But that’s high season. We stayed for the Adel concert (sensational) and had a great time. Breakfast was extremely busy but the fresh pastries, cheeses, and eggs were all delicious. Although it was busy and there weren't quite enough staff, those who were there did an excellent job. They were attentive and managed everything smoothly. Overall, one of my new favorite places in Munich
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Gæstebruger
Overnattede i aug. 2024
Par
5.0/5
Enestående
Slået op den 6. aug. 2024
By far the best luxury hotel in Munich. Bayerischer hotel which is near by has seen it best time, now correct but very tired, mandarin is rather good business hotel. Rosewood is well above. Perfectly located right in the heart of city, walking distance from the main station and main city landmarks. Absolutely stunning design with attention to detail. Good food across the restaurants, beautiful bar. Very friendly and helpful staff. Definitely will be my place to stay while visiting. They could slightly improve on the efficiency of orders and delivery at the restaurants and bar but i guess it will come with the time considering that it is bright new. Btw spa area is nice too.
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Gæstebruger
Overnattede i jun. 2024
Par
5.0/5
Enestående
Slået op den 18. jun. 2024
Amazing hotel. The building is beautiful and located in a great area. You can get to the most popular parts of the city in a short time. The rooms are clean and new and the staff provided 5 star service. The jazz bar in the hotel has great music and bites. Highly recommend.
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Gæstebruger
Overnattede i jun. 2024
Andet
5.0/5
Enestående
Slået op den 14. jun. 2024
This is a fabulous hotel on all levels. Placed in a grand bank that has been refitted as a hotel, the Rosewood has brought real luxury to a city that has been missing it for a long time. It is extremely quiet. Service is attentive and focused on all the needs of guests. And by reserved German standards, it is also quite friendly. Rooms are very luxurious and come with spacious bathrooms. There is a lovely bar that, as seems to be common in Munich, does not open until 6.30. That was frustrating, as was the relatively slow breakfast service. The restaurant in which it is served, however, is excellent. It provided what turned out to be the best meal we had in Munich when we ate dinner there on our first night. Service in all bar and eating areas was of the highest standard and, again, was friendly and accommodating. Highly recommended.
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Gæstebruger
Overnattede i jun. 2024
Andet
3.0/5
Slået op den 1. jun. 2024
Hotel has excellent location, very central and it's close to many city attractions. Building itself is magnificent ( former bank ) with nice decor/design, high quality materials. Restaurant is very good - we visited it for breakfast and dinner: atmosphere is nice, good and friendly service, interesting menu and good quality food. Highly recommended. On the other hand room upkeeping and general management were not the best. We had some issues in the room which could have been dealt better and faster. On Sunday - from early afternoon till 10pm there was a very loudly party in hotel patio - which made impossible to relax or sleep ( with closed windows ). I spoke to the manager and she totally understood my objections and complaints, I got an apology and compensation. I do believe all problems were due to new staff and lack of experience ( hotel opened last year ) - and devil is in the details. I hope they will improve soon.
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