Residence Inn Modesto North

This hotel is beautiful and clean. The room comes with fully equipped kitchenette. They have a hot tub and pool you can enjoy after a long day. Front desk was helpful and friendly when I checked in. There’s hot breakfast in the morning included with your daily rate. Just an amazing experience staying at this hotel.

I was so disappointed with our stay at the Marriott Residence Inn at Modesto. Originally, I called to confirm our arrival and the person who answered the phone, Dave or Dan seemed uninterested in working on that Saturday day. That was strike 1. I asked Dan if there was by chance a room with 2 Double Beds and he told me that it was not available and I would need to look into their sister hotel. I thought he was a little rude on the phone and asked his name. When he gave it me, his attitude seemend to perk up a bit. When we arrived and checked in, I asked the front desk attendant again if there might be a room with 2 beds and she rudely answered with, "You have a 2 bedroom suite." Oh okay, thank you Dan or Dave! Strike 1 was now taken away, but given back to the night attendant. Then, when we went to our room, I turned down the bed, as I always do and noticed that there were a few black hairs on the sheets. After I pulled the top comforter completely off the bed, I noticed over 20 black hairs on the sheets and the top comforter. As you could imagine, I was completely disgusted! When I went down to tell the front desk attendant, she again was rude and told me she would send someone up to change the sheets. No apologies at all! Strike 2 and 3!!! I stay at Marriott Residence often because I travel with my kids for sports. I have never encountered a bed this disgusting and such rude front desk attendants. I will NEVER stay at this hotel again and I reccomend that others not stay here either until they can train the employees to be more customer service oriented and to make sure that all rooms get cleaned after someone stays in them! So disappointed! I've added photos.Unfortunately, the photos are a bit blurry. I don't blame Marriott, but I do blame the management team at this hotel!

Great location, very clean rooms & lobby, professional staff. Pool, while small was clean and well keep. Breakfast had everything we wanted. We will, absolutely stay again. Plus’s we used our Bonboy Card to earn extra points. Thank you Marriott Modesto!