Pullman Miri Waterfront

Pullman Miri Waterfront anmeldelser

Pullman Miri Waterfront

Lot 1347, Miri Waterfront Commercial Centre, Miri, Sarawak, 98000, MalaysiaVis hoteloplysninger
Pullman Miri Waterfront
Pullman Miri WaterfrontPullman Miri WaterfrontPullman Miri Waterfront
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Gæsteanmeldelser

8.9/10
Meget god
790 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter8.7
Service8.8
Renlighed8.9
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Alle anmeldelser(790)
Positive anmeldelser(772)
Anmeldelser med billeder/video(277)
Store værelser(72)
Fantastisk havudsigt(67)
Lækker morgenmad(58)
Ren pool(32)
Fantastisk swimmingpool(32)
Fantastisk til forretningsrejser(22)
Beliggende i centrum(12)
Lækker buffet(8)
Negative anmeldelser(18)
Harrylim82
Deluxe Executive-værelse med kingsize-seng og havudsigt
Overnattede i jul. 2025
Par
34 anmeldelse
10/10
Enestående
Slået op den 1. sep. 2025
Best view sea and river link together , easy to find food around great enviroment and best stuff for help 😘😘😘 specially infinity pool was the best
Oversæt
Svar fra overnatningssted: Dear Harrylim82, Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.
Sarah Teoh
Superior-2-personersværelse med udsigt over byen
Overnattede i jul. 2025
Rejs med venner
3 anmeldelse
8.0/10
Meget god
Slået op den 27. aug. 2025
+: good location, complimentary parking, huge and spacious room, complete room amenities -: housekeeping needs to put in more effort, there's coffee stain on the bedside table, drink bottles left by previous guests in the mini bar, and the room was dusty. It has improved on the second day after I gave feedback to the front desk and requested for a thorough cleaning. The room lighting had a warm yellow ambience and I would prefer it to be brighter. Overall it is still a comfortable stay.
Oversæt
Svar fra overnatningssted: Dear Sarah Teoh, Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.
TheBug
Superior-2-personersværelse med udsigt over byen
Overnattede i jul. 2025
Familie
8 anmeldelse
10/10
Enestående
Slået op den 27. aug. 2025
Big spacious room with a bed huge enough to fit 3 or even 4 humans 😄. Check in was smooth, all friendly and attentive. The lobby smells good, but it would be nice if it smells like that all the way up to room. My short 2 nights stay was comfortable and relaxing.
Oversæt
Svar fra overnatningssted: Dear TheBug,Thank you for this lovely feedback! We're so happy you loved the huge bed and had a relaxing stay.We're thrilled you enjoyed our lobby scent and have noted your great idea to have it continue upstairs. We're always looking for ways to improve, so thank you for the suggestion!We hope to see you again for another comfortable visit soon.Best wishes,Jean Wong,Guest Experience Manager
Dr Nas
Superior-værelse med kingsize-seng og udsigt til byen
Overnattede i jul. 2025
Rejs med venner
43 anmeldelse
10/10
Enestående
Slået op den 25. aug. 2025
Location very good near waterfront miri. Only 4km from airport. Near miri times square and restaurants. Room spacious and clean. All amenities complete. I got view waterfront view so nice direct from room.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.
CHUN KEAT
Deluxe-værelse med to enkeltsenge og havudsigt
Overnattede i jul. 2025
Forretningsrejsende
65 anmeldelse
8.0/10
Meget god
Slået op den 21. aug. 2025
Really enjoyed my stay here! The staff are very friendly and make you feel at home. Room also very clean and comfortable. Definitely a great choice if you’re visiting the area!
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.
Men Boon Ho
Superior-værelse med kingsize-seng og udsigt til byen
Overnattede i jul. 2025
Par
8 anmeldelse
10/10
Enestående
Slået op den 22. aug. 2025
Strategically located with waterfront view. Provide excellent services with caring and warm staff. Near to popular seafood restaurants and places of interest. Complimentary parking for guests. We really enjoyed our stay here.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.
watching your smiles
Deluxe-værelse med to enkeltsenge og havudsigt
Overnattede i jul. 2025
Familie
9 anmeldelse
10/10
Enestående
Slået op den 5. aug. 2025
Definitely one of the best hotel in Miri, Yes stayed happily with this spacious room and both of sea & river views are stunningly impressed. Sure will visit here again.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.
Anonym bruger
Superior-værelse med kingsize-seng og udsigt til byen
Overnattede i jul. 2025
Solorejsende
1 anmeldelse
5.5/10
Slået op den 5. aug. 2025
Wall is mouldy, bed sheet has stains, wardrobe area is dusty, slimy tiles at shower area, bathtub stopper is not working, poor soundproofing and unwelcoming front desk. The only positive thing is the room is spacious. Utterly disappointed.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the numerous shortcomings you experienced—this is not the standard we uphold, and we deeply regret that we failed to provide you with the comfortable and welcoming stay you deserve.Your comments regarding the mold, stained linens, dusty wardrobe, shower tiles, and malfunctioning bathtub stopper have been immediately escalated to our housekeeping and maintenance teams for thorough inspection and corrective action. We are also reviewing our room preparation protocols to prevent such oversights in the future.Additionally, we regret that our front desk service was unwelcoming and that soundproofing affected your comfort. These are critical aspects of guest experience, and we will reinforce training to ensure all interactions reflect our commitment to hospitality.Thank you for bringing these matters to our attention. We hope to have the chance to welcome you back and deliver the exceptional experience you should always expect from us.Sincerely,Jean WongGuest Experience Manager.
Christinatta
Deluxe-værelse med kingsize-seng og havudsigt
Overnattede i jun. 2025
Andet
16 anmeldelse
10/10
Enestående
Slået op den 5. aug. 2025
Very pleasant and clean hotel with good location. The buffet breakfast is good. The staffs are very friendly and helpful. I booked seaview room but was wrongly allocated with a cityview room by the receptionist. The hotel took immediate action to rectify the mistake.
Oversæt
Svar fra overnatningssted: Dear Christinatta,Thank you for taking the time to share your feedback about your recent stay with us. We’re delighted to hear that you found our hotel pleasant, clean, and well-located, and that you enjoyed our buffet breakfast and the friendly, helpful service from our team.We sincerely apologize for the initial room allocation error and appreciate your understanding as we corrected this oversight. Your patience and kindness in this situation mean a great deal to us, and we’re grateful for the opportunity to make it right.It was a pleasure hosting you, and we hope to welcome you back soon—this time with the perfect seaview room you originally booked! Please don’t hesitate to reach out if we can assist with any future reservations.Warm regards,Jean Wong,Guest Experience Manager.
Sam 龙
Deluxe-værelse med kingsize-seng og havudsigt
Overnattede i jun. 2025
Par
30 anmeldelse
7.5/10
Slået op den 31. jul. 2025
A decent hotel conveniently located at the central of Miri City. The waterfront view is nice but due to the dirty windows, you cannot take a nice photo. The room is clean but the shower area tiles is getting mouldy. The blinds at the bath is also not clean. The breakfast buffet is tasty and has a good variety of local dishes like Nasi Lemak, Roti Canai, etc. There is a salad bar with limited variety.
Oversæt
Svar fra overnatningssted: Dear Sam 龙,Thank you for taking the time to share your detailed review of your recent stay with us. We’re delighted to hear that you enjoyed our convenient location, waterfront views, and the variety of our breakfast buffet—especially our local dishes like Nasi Lemak and Roti Canai. It’s wonderful to know these aspects contributed positively to your experience.At the same time, we sincerely apologize for the shortcomings you encountered. We regret that the dirty windows, mouldy shower tiles, and unclean bathroom blinds affected your comfort. Please rest assured that we have shared your feedback with our housekeeping and maintenance teams to address these issues immediately, including deep-cleaning the windows, refreshing the shower area, and inspecting all bathroom blinds for proper upkeep.Your observations about the salad bar have also been noted, and we’ll explore ways to enhance its variety for future guests.We truly appreciate your constructive feedback, as it helps us identify areas for improvement. It would be our pleasure to welcome you back for a more seamless and enjoyable stay on your next visit to Miri. Should your travels bring you this way again, please don’t hesitate to reach out—we’d love the opportunity to exceed your expectations.Warm Regards,Jean Wong,Guest Experience Manager.
azz412
Deluxe-værelse med kingsize-seng og havudsigt
Overnattede i jun. 2025
Solorejsende
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 6. jul. 2025
Checked in at 4pm but the rooms was not ready, thus i got a free upgrade to the next category room. Ocean view room offers a majestic view. The room was clean and spotless and no noise can be heard from outside. Bath tub overlooking the ocean. The only downfall is there is no carpet thus the floor can be cold when u walk barefoot.
Oversæt
Svar fra overnatningssted: Dear azz412,Thank you for taking the time to share your experience with us. We sincerely apologize for the delay in room readiness upon your arrival, and we’re glad our team could accommodate you with an upgraded ocean-view room as a gesture of our appreciation for your patience.It’s wonderful to hear that you enjoyed the majestic views, the peaceful ambiance, and the cleanliness of your room—especially the bathtub overlooking the ocean! We take great pride in providing a serene and comfortable stay for our guests.We also appreciate your note about the flooring. Your feedback is invaluable to us, and we’ll certainly take it into consideration as we continue to enhance our guest experience.Thank you again for your understanding and kind words. We hope to have the pleasure of welcoming you back soon for another relaxing stay.Warm regards,Jean Wong,Guest Experience Manager
M.Amirul
Deluxe-værelse med kingsize-seng og havudsigt
Overnattede i jun. 2025
Forretningsrejsende
29 anmeldelse
8.5/10
Meget god
Slået op den 5. jul. 2025
Excellent service from staffs (front desk & greeter). Spacious Room. Good Location. Restaurant & Cafe nearby hotel.
Oversæt
Svar fra overnatningssted: Dear M.Amirul,Thank you for sharing your wonderful feedback about your recent stay at Pullman Miri Waterfront. We’re thrilled to hear that you enjoyed our excellent service, spacious room, and convenient location. It’s especially rewarding to know that our front desk and greeter teams made a positive impression—we’ll be sure to share your kind words with them!We’re also glad you appreciated the nearby dining options, making your stay even more enjoyable. Your satisfaction is our top priority, and we’re delighted that we could meet your expectations.We look forward to welcoming you back on your next visit. If there’s anything we can do to make your future stays even better, please don’t hesitate to reach out.Warm regards,Jean Wong,Guest Experience Manager
Gæstebruger
Superior-2-personersværelse med udsigt over byen
Overnattede i jun. 2025
Forretningsrejsende
3 anmeldelse
8.5/10
Meget god
Slået op den 25. jul. 2025
Very nice location and the room is spacious. The Gym is open for 24 hours.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you! We’re so happy you enjoyed your stay. You’re always welcome back anytime! Warm Regards, Jean Wong, Guest Experience Manager.
Gæstebruger
Deluxe-værelse med kingsize-seng og havudsigt
Overnattede i maj 2025
Solorejsende
7 anmeldelse
9.0/10
Fantastisk
Slået op den 30. jun. 2025
Great stay as always, good to be back! Staff are excellent, definitely recommend this hotel.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your heartfelt review and for choosing to stay with us again! We’re absolutely thrilled to hear you had another wonderful experience and that our team’s service stood out—it’s guests like you who make our work so rewarding.Your recommendation means the world to us, and we can’t wait to welcome you back for your next visit. Until then, safe travels!Warmest regards,Jean Wong,Guest Experience Manager.
Zoyee
Superior-2-personersværelse med udsigt over byen
Overnattede i maj 2025
Solorejsende
7 anmeldelse
5.5/10
Slået op den 28. jun. 2025
Staff Friendly Hotel location good. Housekeeping cleanliness poor. Room dusty, pillow yellowish Spring clean not well done.
Oversæt
Svar fra overnatningssted: Dear Zoyee,Thank you for your kind words about our friendly staff and prime location. However, we sincerely apologize for the cleanliness shortcomings you experienced in your room. The dust accumulation and condition of the pillows you described are unacceptable and not reflective of our usual standards.We have addressed this with our housekeeping team to reinforce deep-cleaning protocols, particularly for high-touch areas and linen care. Your feedback is invaluable in helping us improve, and we hope for the opportunity to welcome you back for a stay that truly meets your expectations.Sincerely,Jean Wong,Guest Experience Manager.