Kenzi Club Agdal Medina - All Inclusive

Tout à été impeccable

Bien placé et chambre propre et spacieuse. Personnel sympa

Tout est exceptionnel

Just to clarify, these are my own opinions and are subjective based on my experience. We arrived at shortly after 10.30pm and were greeted by professional and courteous staff. We had 3 rooms booked, and requested that these be as close to each other as possible. The hotel receptionists ensured we had all 3 rooms next to each other. We were then transported to our room by buggy, with our luggage arriving with the porter. We were also provided with some food in the room due to arriving late. The door card holder provided a map of the hotel and the timings for meals. We were thoroughly pleased with the service we had been provided so far. Our stay was for 7 days and i can honestly say that this was one of the best hotels i have stayed at for staff friendliness and hotel aesthetics. The meals were excellent despite some reviews mentioning repetitiveness. It's a buffet, mix it up each day! My children didnt wish to leave as they had an absolute blast. The atmosphere around the pool was loud and fun, and the animation team kept us entertained. I found that the staff went out of their way to help us at every opportunity. The hotel has a cash point if you do not have money to exchange at reception. I will add more to this but i have added a selection of photos.

We booked a BA holiday for 1 week. From the time we arrived at the hotel it was a fantastic experience. BIG FAMILY - We had 4 rooms and 8 adults in our party - Blended family of 8 ! LOCATION - Only 15 mins from airport and booked transport via BA.. probably have got cheaper £100 return, but for 8 .. perfect and hassle free. - Shuttle runs into town which is great - book in advance as it gets busy ROOM - all the rooms were deluxe double and superb ... nothing flash but had a great TV (take an HDMI) cable if you want to watch Netflix etc.) A great fridge ... to store all the all inclusive wine and soft drink bottles. Shower was the best ! A rain shower Comfy bed .. either twin or double Small balcony Lots of storage Perfect ALL INCLUSIVE FOOD AND DRINK - Excellent choice and quality - not that much repetition - great themed food nights ! - excellent service - the entire family enjoyed the food. - pool snack bar was a nice alternate in the day POOLS AND ACTIVITIES - excellent pools and activities. The slides were small but great . So much great pool time ! - a great gym and Spa .. massages we re excellent .. deep tissue was excellent . - Pádel courts, ping pong tables , water polo, darts, archery, water aerobics etc.. ... we did the lot with the animation team !!! Brilliant!! ANIMATION TEAM - We have been to Morocco 3 times, and the animation team was the best lead by Sam who gave us the best fun and local experiences. Khalil, Rania, Pedro and the whole team were the best fun !! We love you guys !!!! They played a massive part in making our holiday truly memorable! Thank you so much! So incredibly hard working !!

Pros: - Lovely staff. Didn't feel like we were treated any differently to the French. - Beautiful grounds. We stayed in Riad La Roseraire which has it's own private pool and was a Haven for chilled days reading and sunbathing. - Tasty meals. Enjoyed all our food including our meal in the Moroccan A La Carte. - Perfect cocktails. Probably the best cocktails I've had on an all inclusive resort. - Our room was large and beautifully decorated. It also led outside to the private pool for the Riad. Cons: - Our room smelt of drains when we arrived (why was this not picked up by cleaning staff?) it was understood to be the air con which to be fair they tried to rectify but I think they just put some air freshener in it as you could still smell it. - Tables at the pool bar not cleared meaning birds and flies were attracted so we often found it difficult to find a clean space to sit out of the sun there.

Dangerous hotel and the worst food. Smelly room Unclean with stains on cushions Cockroaches everywhere Rude staff Warm drinks Unfriendly staff Rubbish animation You have to wait ages to get served a drink Anything goes here You’re treated with no respect Unprofessional staff

The hotel is beautiful as soon as you walk in you get an amazing feel of the vibe. The gardens are beautiful and also maintained well. The rooms are very clean and newly decorated Spa facilities are also lovely and the ambience is great. Food is on point too and the waiters are very helpful. Special shout out to the Latif who made our evenings enjoyable with his entertaining he provided.

Outstanding hotel. The rooms and the rest of the hotel is very clean and beautiful. Lots to do for families or couples. Staff are very friendly and helpful. The entertainment staff are exceptional. The spa is also fantastic with very reasonable prices. I will definitely return. Fantastic place to stay.