Bosworth Hall Hotel & Spa

I was in a standard double room, I fell asleep and was woken up by someone in the above room moving furniture around, so phoned reception and she said please come down to reception so I did, Mathew the manager promptly found the solution and moved me into a larger bedroom, and even brought two extra pillows, I thanked him and said well done, excellent Matthew.

To customer service. My partner and l stayed at the Bosworth Hall hotel whilst travelling north for an overnight stay to break our journey and get refreshed to continue our journey. Sadly although the staff were amicable and the site was good we got very little sleep as there was hard noise through the night and early morning. This was acceptable but the bathroom facilities were unacceptable. There was very little water pressure so we could not shower and when inspected the pipe had obviously been faulty and leaking prior to our visit but the pipe had been wrapped with electrical insulation tape and the pressure reduced so it didn,t blow the tape off when used. It was a poor advert for a high class hotel. I attach a photo of the pipe. Also l expect you to make recompense to me. Regards Jacob Thomlinson.

A beautiful, serene location. The room was basic - it would have been Better with biscuits available alongside the tea and coffee. A smart TV would also make a difference. Staff were pleasant and the hotel was welcoming.