Gæstebruger
4. august 2024
Denise made our stay a magnificent one due to her very courteous manner and professionalism. We called the night prior to traveling and spoke with her, asking if we could possibly get an early check-in, due to attending a concert and needing to park at that venue early. Denise said she’d make a note in our reservation, and to call back the next day, while we were enroute, and that they’d attempt to allow us early check-in. She was aware of the issue of parking at the concert venue and also relayed to us that she’d be working at the desk, after the concert, when we returned to the hotel, and that if we needed anything to just let her know. When we called, they said our room was ready! The hotel is in a great location, the room was clean and we felt safe staying here. The breakfast had a variety of choices to choose from. Can’t really say enough about the customer service Denise provided. Her actions made this our hotel of choice whenever we stay in the Manassas area.
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