Hotel Villa Real, a Member of Preferred Hotels & Resorts anmeldelser

Svar fra overnatningssted: Dear Guest, Please accept our sincere thanks for your kind review.It is a pleasure to know that your stay at Hotel Villa Real was so enjoyable.We are delighted that you found our location convenient for exploring the city's major attractions and that our front desk staff were able to contribute positively to your experience. It is also gratifying to hear that the proximity to various dining options and a mini supermarket added to the convenience of your visit.We look forward to seeing you again in the future.We also wish you happy Holidays,Andreu Canals, General Manager

Svar fra overnatningssted: Dear Guest,We sincerely appreciate you taking the time to share your feedback about your stay.We are delighted that you had an enjoyable experience at our hotel.It's wonderful to hear that you found our staff friendly and welcoming, and our hotel to be of good value. We take great pride in providing exceptional service to all our guests. However, we regret that you experienced some discomfort due to noise from other rooms. Our hotel, being a classic building in the heart of Madrid, has certain architectural characteristics. Regarding the gym, while it is compact, we aim to provide essential equipment for our guests' fitness needs. We appreciate your input regarding these and the hotel's standing and will consider it as we plan future upgrades to our facilities.Nonetheless, we're thrilled that you were pleased with our prime location. Being situated in the Plaza de las Cortes, right in front of the Congress of Deputies and just a few minutes from the emblematic Puerta del Sol, we offer our guests easy access to Madrid's cultural, political, and financial center.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Best regards,Andreu Canals, General Manager

Svar fra overnatningssted: Dear Guest,Thanks for sharing your experience with us.We are delighted that you found our staff accommodating and our hotel's location convenient for your needs, as we pride ourselves on offering friendly service and an excellent base for exploring Madrid's cultural and historical highlights.However, we understand that there is always room for improvement and appreciate your candid remarks regarding the need for an update. We continually strive to enhance our accommodation and services to deliver an exceptional experience to all our guests.Finally, it is wonderful that you recognized the value we offer through our competitive pricing. We hope you were able to enjoy the array of amenities available at Hotel Villa Real, such as the East 47 Restaurant & Cocktail Bar, our well-equipped gym, and the rooftop terrace with its pool, during your stay.Thank you again; we hope that you will return. Best wishes,Andreu Canals, General Manager

Svar fra overnatningssted: Dear Guest, Please accept our sincere thanks for your kind review.We are delighted to know your stay at Hotel Villa Real was a pleasant one.We are pleased that you found our location convenient and our staff friendly. It's also great to hear that you appreciated the cleanliness and comfort of our rooms. Our team takes great pride in providing a welcoming atmosphere and it's rewarding to know that these efforts have resonated with you.We look forward to welcoming you again. Best wishes,Andreu Canals, General Manager

Svar fra overnatningssted: Dear Howard,Thank you for taking the time to share your feedback.We are absolutely delighted to hear that your experience at our hotel met your expectations, and we are honored by your intention to return to us for your next visit to the vibrant city of Madrid. Our team strives to provide a service that ensures every guest feels well taken care of, and your kind words affirm our commitment to excellence.It is a pleasure to know that our prime location, amidst the cultural and political hub of the city, contributed to a memorable stay. We hope you had the opportunity to explore the nearby art museums and historical sites, all within a stone's throw from our doorstep.We look forward to welcoming you back.Kind regards,Andreu Canals, General Manager

Svar fra overnatningssted: 尊敬的客户，感謝您與我們分享您的體驗。我們很高興您在Hotel Villa Real的體驗總體上是積極的。我們很高興您對酒店的服務感到滿意，並迅速解決了您提出的特殊需求。此外，能夠知道您對我們豐盛的早餐和迷你吧的冷飲補給感到滿意，我們感到非常高興。然而，我們注意到您對酒店的現代化程度有所保留。請允許我們向您保證，雖然我們的建築風格體現了傳統的魅力，但我們始終致力於與時俱進，確保設施和服務質量符合現代旅客的期待。我們將您的反饋視為提升我們服務的寶貴機會。最後，我們非常高興您對酒店的中心位置感到滿意，這使得客人可以輕鬆步行到達馬德里的重要景點，如普拉多博物館和太陽門廣場。我們位於藝術三角地帶的獨特位置，讓客人可以充分享受城市的文化和歷史。我們期待着再次歡迎您的光臨。最誠摯的問候，Andreu Canals, General Manager