Royal National Hotel anmeldelser

Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your stay overall, especially our location, which suited your needs. We're pleased to hear that you found our location favorable during your recent visit.We continuously review our pricing structure to ensure it remains fair and reflects the value we provide to our guests. We understand that room size can vary, and we strive to offer a range of options to suit different preferences and needs.Thank you again for your valuable feedback, and we hope to welcome you back soon! Thank You and Best Regards,Uthpala, Royal National Hotel

Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback. We’re happy to hear that you found the room clean and comfortable during your stay. Regarding the shower, we apologize for any inconvenience caused. If you had informed us about this during your stay, we would have been more than happy to assist you with a solution through our 24-hour service. In the future, please feel free to reach out to our team if you experience any inconvenience, and we will do our best to make it right.As for the luggage storage, we offer this service free of charge to our guests, and while our policy does not allow us to keep the luggage room open overnight, we truly appreciate your suggestion to extend the hours. We will certainly pass it along to the relevant department for consideration.Regarding the eco-friendly aspects of our hotel, we understand your concerns about not having slippers, toothpaste, and bottled water. We strive to minimize waste and reduce our environmental impact, but we always welcome guest feedback on how we can improve your experience.We look forward to welcoming you back and ensuring an even more enjoyable stay in the future!Thank You and Best Regards,UthpalaRoyal National Hotel

Svar fra overnatningssted: Dear Sushimania,Thank you so much for your kind review! We are thrilled to hear that you had a memorable, comfortable, and enjoyable stay with us. Our central London location is indeed one of our best features, and we’re pleased to know you found it convenient with easy access to Russell Square Station, as well as nearby bakeries and the Brunswick Shopping Centre for your daily necessities. We always strive to provide our guests with a hassle-free experience, and it’s wonderful to hear that our proximity to these spots contributed to your overall enjoyment. We look forward to welcoming you back for another stay!Thank You and Best Regards,UthpalaRoyal National Hotel

Svar fra overnatningssted: Dear Ali,Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet your expectations. As the largest hotel in the UK, we understand the importance of comfort and quiet during your stay. We do offer a variety of room categories and sizes, including newly renovated rooms in our Standard Plus category, which we highly recommend for enhanced comfort and a more pleasant experience.We also acknowledge that noise, especially from the surrounding area and within the hotel, can be a challenge due to our central London location. While the hustle and bustle of the area is beyond our control, we do offer quieter rooms upon request, subject to availability, and we're happy to accommodate that when possible.We truly appreciate your feedback and will continue working on improvements to enhance our guests' experience. Should you decide to give us another chance in the future, we suggest considering our newly renovated rooms for a more enjoyable stay.Kind Regards,AzmRoyal National Hotel

Svar fra overnatningssted: Dear Hung, Thank you for your feedback! We're glad to know you found the customer service to be good during your stay. Our team always strives to provide a warm and helpful experience for every guest, and it’s great to hear that reflected in your visit. We hope to have the pleasure of welcoming you back again soon!Kind regards,Urwah AliRoyal National Hotel

Svar fra overnatningssted: Dear Guest, Thank you for your lovely feedback. We're so pleased to hear that you experienced great service during your visit. Our team always strives to ensure guests feel well looked after, so it’s wonderful to know you felt supported throughout your stay. We're also glad our luggage assistance on both arrival and departure days added convenience to your visit. We look forward to welcoming you back for another comfortable and seamless stay in the future.Kind regards,Urwah AliRoyal National Hotel

Svar fra overnatningssted: Dear Sheona, Thank you for your wonderful and thoughtful feedback. We're delighted to hear that you enjoyed your stay and found the location ideal for sightseeing. Being just one stop from King's Cross certainly makes exploring London very convenient. It's also great to know that the size of the hotel did not compromise your experience and that you found everything to be extremely well run and immaculately clean.We're especially pleased that the breakfast buffet exceeded your expectations, both in terms of variety and the efficiency of our team. Your kind words about the London Pub are also appreciated. It's fantastic to know you enjoyed both the food and the atmosphere there.It's lovely to hear that your room was more spacious than expected and that the cleanliness stood out. While we understand air conditioning would have added an extra level of comfort, we're glad the overall experience was still highly positive. Thank you again for your recommendation, and we look forward to welcoming you back on your next visit to London.Kind regards,Urwah AliRoyal National Hotel

Svar fra overnatningssted: Dear C Ang,Thank you for your review and for highlighting our convenient location near Russell Square and the British Museum. We're also glad you found the transport connections and nearby cafés handy during your stay. However, we apologize for any inconvenience caused by the limited amenities and appreciate your understanding. We hope to have the pleasure of welcoming you back in the future.Kind regards,SabinaRoyal National Hotel

Svar fra overnatningssted: Dear Guest, Thank you for your wonderful review! We’re so glad to hear that our location worked well for you, with cafes, restaurants, and grocery stores just a short walk away. It’s great to know that you appreciated the free luggage storage service, and we're pleased everything went smoothly with check-in and check-out. Our team takes pride in providing clear and friendly service, so we’re happy it made your stay more enjoyable.We’re thrilled to hear you found the room and bathroom spacious, and that the soundproofing allowed you to get a good night's sleep despite the hotel's central location. The two-layer blinds are indeed a nice touch for adjusting the room’s brightness to your preference.We understand the importance of having all the necessary amenities, and while we currently provide shower gel and shampoo, we appreciate your feedback about additional items like slippers, toothbrushes, and combs. We’ll certainly take this into consideration as we continue to improve our services.Considering the price, location, and service, we’re thrilled that you had a great experience, and we can’t wait to welcome you back on your next visit! Thank you for recommending us to your friends and family.Kind regards,Urwah AliRoyal National Hotel

Svar fra overnatningssted: Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed our central location and found the rooms fairly quiet. We appreciate your comments about the room standards, and we apologize for any inconvenience regarding the absence of a fridge. We do offer ice on request, so please don’t hesitate to speak with our staff if you need assistance during your stay.Your insights are valuable to us as we continue to improve our services. We hope to welcome you back soon!Best regards,AzmRoyal National Hotel

Svar fra overnatningssted: Dear Kok Wooi,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room size and understand that space can be limited when accommodating multiple pieces of luggage. We're sorry for any inconvenience.We apologize for any noise disturbances you experienced from the courtyard and for the unpleasant smell in your room. Our team is available to assist with any concerns, and we encourage guests to report any issues during their stay so we can address them promptly. Please don't hesitate to request a more quiet room for any future stays, and we'll do our best to allocate you one, subject to availability. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Kind regards,SabinaRoyal National Hotel

Svar fra overnatningssted: Dear Yee Yen,Thank you for your positive feedback!We’re delighted to hear that you enjoyed our convenient location and found the hotel to be new and clean. It’s great to know that our free luggage storage service helped ease your travel experience.We strive to provide excellent service, and we’re glad to hear that you were satisfied during your stay. We look forward to welcoming you back on your next visit!Warm regards,Azm