Four Points Flex by Sheraton London Shoreditch East

As described, small rooms but everything worked. A little on the noisier side with noise from hallway but overall fine

I asked to cancel the room because the flight was canceled, the staff immediately rejected the request, not nice.

Close to the tube which was ideal. Lovely staff and a clean, quiet room with everything you need for a few days stay

Good room for 100 hundred pounds on the premium Saturday night but in the hight of summer going up to 200 pounds then not a good deal local to Bethnal Green metro

I had an extremely disappointing stay at this hotel in Shoreditch. I had booked a family room with a double bed, a couch, and a city view, and I paid extra for it. However, upon arrival, the hotel downgraded my booking without any explanation and provided me with a smaller room that only had a double bed with not a city view, which was originally priced lower than what I paid. Despite raising the issue, the management refused to honor my original booking or adjust the price accordingly. To make things worse, basic services were completely lacking. No late-night water or coffee facilities, making it highly inconvenient for guests arriving late. Breakfast was another disaster – it was available for an unreasonably short time, and by the time we got there, most of the food was already gone. The lack of professionalism and poor customer service made this one of the worst hotel experiences I’ve had. I do not recommend staying here unless you want to be overcharged, misled, and receive terrible service. Avoid at all costs! I need a compensation for my bad experience as I paid extra for the room I booked.

Nice modern hotel with great size beds, bathroom is lovely and lighting is all great. I had a room without a window which felt very weird but there are enough lights inside to distract you! It’s also really close to the tube station. Unfortunately my room was really, really dirty. I think the only thing they’d done was cleaned the bathroom and changed the bedding and even then, the end of the duvet cover was on the left rather than the foot of the bed and it was inside out. I didn’t feel comfortable being in the bed areas as everything around it was dirty. Check in wasn’t easy as even though I booked my room more than 24 hrs before arrival their system hadn’t picked it up so I had to wait 25 mins. Only other thing to note if you have sound sensitivities is that you can definitely hear what’s going on in the corridors and the plumbing system is very loud even when another room flushes their toilet you can hear the plumbing doing its thing through your room.