Daora Lisbon Hostel

服務態度不是很好，床有三層

I had an absolutely horrendous experience at this hostel. First, they sold me a bed in a 3-room, but when I arrived, I was directed to an open room crammed with more than 12 people. To make matters worse, they charged me twice for my stay and are taking more than 3 weeks to refund me (and I dont know if it will ever happen). The manager was the epitome of disrespect, using the reserved common space as his personal office, blasting loud music intentionally to drive away other guests. Do yourself a favor and steer clear of this place if you value your money and peace of mind; it's a total waste of both.

We booked this hostel through hostelworld but the pictures and description did not match what is offered. We had a 6 bed dorm to ourselves but the room did not have a window and only a fan. It was unbearably hot during the night!! No one answers the phone although it rings (we tried when we were at the reception). Checking in is very complicated. Description outside the entrance doesn’t work. We only got in because people staying let us in. People at reception don’t speak English. The kitchen is okay. There are two male full bathrooms but only one toilet and two showers for females. The doors for female bathrooms don’t lock and you can look through the door!! Bathrooms are in poor condition. There was hardly any toilet paper. The whole hostel smells like cheap air refresher. There are no proper outlets in the rooms, only usb charging things. Washing machine costs extra and is overpriced. Staff comes into our room whenever they choose, no knocking or saying hello. If you don’t adhere to their rules you are presented with a fine according to the signs around the hostel. Only stay here if you can’t find another place. Beds are comfortable though.