Lijianggucheng·Shan Shui Aisi Huayuan Hotel anmeldelser

I booked this hotel for my trip to Lijiang with my friends. The hotel location is inside Lijiang Gucheng (old town) but near the entrance which makes it easy for customers to navigate. The receptionist and other workers are very welcoming, polite and warm to us. We stayed for 3 nights, the cleanliness of the room is tip top and our things remain protected. The room service included with afternoon tea set, very impressive. The worker also diligently helped us carry our luggages. Overall my friends and I really enjoyed our stay here. If I were to come to Lijiang, I will definitely stay here again.

Clean and comfortable. Reception friendly and helpful. Highly recommended

Good place to stay! I recomendation you to stay here.

From the moment we stepped in, we felt welcomed and well-cared for. The hotel staff name Yang Dinghui was very talented, understanding, prompt in services, polite, humble, smiling, cheerful, friendly, co-operative and efficient. He went above and beyond to make our stay enjoyable. I will definitely be coming back again soon!!

The hotel staff (male one) checked us into our original room but found that it is occupied or not cleaned up and he offered us another room instead after some checking. This newer room is actually an upgrade from our original booking and bigger. Room is clean however toilets are not newest or most comfortable. We requested for afternoon tea which came late and personally delivered to us by the lady boss.

Miss Zhou at hotel was very helpful and detailed. She provided assistance not only with hotel but other travel advice. We are very grateful for her help. Only thing is you need to monitor shower time as the hot water capacity is small. Overall very good experience. Would like to go back in future.

- Excellent service - Our host was very responsive in his communication in person and also on WeChat. Very friendly and attentive to our needs. We were in communication with him before we even arrived. Payment was flexible - we paid part of our fees in person. Because we were staying for at least 2 days, the hotel called someone to help bring our luggage from the entrance. When the plumbing wasn’t working in one of our rooms, our host upgraded our room without additional cost. He also helped us connect with a tour company for our trip to Da Li and helped us ship a package from the hotel. The hotel staff made us tea daily and gave us free water whenever we asked. - Courteous and friendly staff. They make a big effort to be available, accommodating, and flexible. - Clean — there is often a staff member cleaning the hotel area. The staff would clean our rooms and give us new towels every day. We also used their laundry machine for free. - Location - 5-10 minutes walk from multiple entrances and easy walk to/from the center of the town (4 square) - Friendly to foreigners - many hotels in LiJiang don’t accept foreigners, but this one did - Beautiful environment — the architecture of the hotel building and the trees. - We stayed here for 5 nights. We really enjoyed our stay here and would recommend this hotel to our family and friends. -出色的服务-我们的接待人和我们沟通和微信上都非常积极 非常友好，对我们的需求非常关心。我们在到达之前就和他保持着联系。付款方式很灵活——我们用现金支付了部分费用。我们住了两天以上 所以有接机还有免费帮我们把行李从古城门口拖过来的服务。当我们其中一个房间的水管坏了，我们的接待人免费升级了我们的房间。他还帮我们联系了一家旅游公司安排旅行行程, 并帮我们从酒店邮寄了一个包裹。酒店工作人员每天给我们泡茶，并且只要我们要求，就给我们免费的矿泉水。 -礼貌友好的员工。他们很随和, 乐于助人、灵活变通。 -清洁-通常有一名员工清洁酒店区域。工作人员每天会打扫我们的房间，给我们新毛巾。我们还免费使用了他们的洗衣机。 -位置-从多个入口步行5-10分钟，方便步行到镇中心(4广场) -对外国人友好-丽江的许多酒店不接受外国人，但这家酒店接受 -美丽的环境-酒店建筑和树木的建筑。 -我们在这里住了5晚。我们在这里过得很愉快 下次还会再来 并且推荐给大家

Actual room size was smaller than advertised. What made up for this was the excellent service provided by 小楊姑娘 (long hair girl in case there are 2 of same name). Very friendly and helpful. Showed us how to use washing machine and helped us dried clothes. We had an early flight requiring a 4am departure from the ancient town. 小楊姑娘 went above and beyond helping us organise for luggage transfer to gucheng gate and transport to airport. As we were foreigners with no local phone number, 小楊姑娘 volunteered to liaise for us. Waiting for phone call at 4am (Inn business hour started 8am) to show the luggage porter to our room to take luggages from floor 2 to ground. Excellent service by 小楊姑娘.

I love this place as it is a very beautiful and instagramable hotel. Love the courtyard and the hotel personnel are very friendly and helpful. They allowed me to check in early just to store my luggage. They also greets me whenever I go out or return from my long day of sightseeing outside. Location wise is okay, not too far from the south entrance but the road going to the hotel is not luggage friendly, very rugged that I always thought the wheels of my luggage might fall off at any second. I think you can ask them to help you with the luggage but need to have chinese number to contact them in advance which I don't have. A downside for me is that it is too noisy at night and I had a hard time falling asleep. Cleanliness wise, need improvement on this department.

小辉辉 supported us anytime we needed. The hotel is on the ancient street, easy to find and check in.

Good Hotel with good location.

Thank you for the hotel management . They really helped us in most of the things . The hotel staff arrange all the trip for us in reasonable price . The room look very spacious and very clean . Always reply to our message in the we chat .

Very kind hosts, went above and beyond. Met at town entrance escorted to hotel. Made sure i was comfortable throughout stay. Offered suggestions for where to go. Very patient despite me not being able to speak chinese.

Very nice hotel resort, the staff is friendly and helpful. Location is convenient for visiting old town and for going out taking taxi.