Hotel Kreuz Lenk

The friendliest and most helpful staff I’ve ever come across. On a Saturday night I needed to go to see a doctor, they found the one in the region on call and then the manager, Bjorn Heimagartner, drove me and refused to be compensated. After I was better, they helped me catch a train, called to make sure I caught it and made a special after hours dinner for me and friends. The very best of humanity. Many, many thanks!

We stayed here for one night on the Via Alpina trek. This is a very pleasant, large hotel with good sized rooms and immaculate bathroom. Our room had a small balcony which was nice to sit out on. There is a nice ambience about this hotel even though it is large. We ate in the hotel and had a very nice meal, the menu was quite extensive and the food well cooked and presented. The staff were all friendly and helpful and we had no issues. Breakfast was of good quality with a decent variety of food. A perfect location in the village. Would definitely recommend if visiting Lenk for whatever purpose.

My niece and I stayed at the hotel as part of a hiking trip. The hotel is centrally located. The reception folks were very welcoming and eager to answer any questions we had about the town and the train schedule. The room was large and the beds and pillows were comfortable. The room was clean and the balcony was a great place to hang out and watch the world go by. Breakfast is in a large, light filled room. The food was great!

Picked the hotel based on reviews, and because we wanted to revisit the Lenk-Zweisimmen area where we'd stayed before. About the sole positive points are the friendly staff, and the central location in town. Pool is okay but quite gloomy in the setup, and some maintenance issues. And dinner restaurant had a good menu and decent prices. Breakfast claims 3 star but with exactly 1 hot dish (boiled eggs) is closer to 2 stars. Same for the rooms, we had one with balcony; 20 square meters as advertised, but a really crammed bathroom with too small tub and lots of broken things. Like a showerhead that sprays 360' around and a broken WC seat. Beds are a bit comfy but on the low side, and again the crammed space makes it hard to access them; moreover we needed to leave the window open for ventilation which meant hearing the loud church bell every hour. Why they dare to book this (room with balcony) for over 200 francs in June when comparable accommodation in nearby Kandersteg or Adelboden asks 150 is beyond logic. It is 2 stars not 3, and without major refurb only attractive for tour groups (at a discounted rate).

Accueil sympathique, mais dans la chambre....Poussière à plusieurs endroits. Miroirs et fenêtres avec de grosses traces. Pas de lampe de chevet pour lire. Pas eu le temps de tester le Spa. Excellent buffet de déjeuner. Parking gratuit. Bien situé, à pieds et pourries navettes.

Gutes Mittelklassehotel, viele Familien. Die Duvets der Betten dürften fluffiger sein, ist jedoch reine Geschmackssache! Feines Zmorge Buffet und kuscheliger Barbereich. Die einen Angestellten sind etwas charmebefreit, tun ihre Arbeit aber gut...ein Lächeln würde nicht schaden! Parkplatz gratis und gleich hinter dem Haus, sehr angenehm.