Novotel Banjarmasin Airport

Novotel Banjarmasin Airport anmeldelser

Novotel Banjarmasin Airport

Jl. A. Yani No.Km 27 No 1A, Landasan Ulin Tim., Kec. Landasan Ulin, Kota, Landasan Ulin Timur, Banjarbaru City, South Kalimantan, 70724, IndonesiaVis hoteloplysninger
Novotel Banjarmasin Airport
Novotel Banjarmasin AirportNovotel Banjarmasin AirportNovotel Banjarmasin Airport
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Gæsteanmeldelser

4.5/5
Fantastisk
178 anmeldelse
Bekræftede anmeldelser
Placering4.6
Faciliteter4.4
Service4.6
Renlighed4.5
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Alle anmeldelser(178)
Positive anmeldelser(177)
Anmeldelser med billeder/video(21)
Fantastisk ophold!(15)
Venlig ejer(14)
Praktisk beliggenhed(8)
Tæt på lufthavn(7)
Nemt at komme rundt(6)
Fantastisk til forretningsrejser(5)
Negative anmeldelser(1)
Anonym bruger
Superior-dobbeltværelse
Overnattede i jul. 2024
Forretningsrejsende
22 anmeldelse
4.0/5
Meget god
Slået op den 19. aug. 2024
Nice strategic hotel location. Its a pity the hotel is not really well maintained. Not so clean windows and room. But Star points to hotel staff for agreeing to my request of changing up the (seemingly used) bed sheet at 10 pm local time as i only managed to check in at 9pm. Room cleanliness should really be improved.
Oversæt
Svar fra overnatningssted: Dear valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,I Gede PratamaGeneral Manager
Yudi Ho
Superior-dobbeltværelse
Overnattede i jun. 2024
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 10. jul. 2024
Clean..comfy..best services.. Location not too good..only close to airport Maximum score for novotel 10/10 very good
Oversæt
Svar fra overnatningssted: Dear Mr. Yudi Ho,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,I Gede PratamaGeneral Manager
elvina_go
Superior-dobbeltværelse
Overnattede i aug. 2024
Forretningsrejsende
1 anmeldelse
4.0/5
Meget god
Slået op den 27. okt. 2024
Consider one of the best hotel in Banjarmasin. Located strategically between banjarmasin and banjarbaru. Close to airport. Hotel facilities, food and service is decent
Oversæt
Svar fra overnatningssted: Dear Mrs. Elvina_go,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya General Manager
Jam & Lit
Superior-dobbeltværelse
Overnattede i aug. 2023
Forretningsrejsende
39 anmeldelse
4.5/5
Fantastisk
Slået op den 30. sep. 2023
Love the hotel.. good and the best hotel in Banjarmasin.. the view and the cleanliness is great
Oversæt
Svar fra overnatningssted: Dear Jam & Lit,Greetings from Novotel Banjarmasin Airport!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,I Gede PratamaGeneral Manager
Hoang
Superior-dobbeltværelse
Overnattede i maj 2023
Forretningsrejsende
21 anmeldelse
2.2/5
Slået op den 4. jun. 2023
Terrible service. Nobody speaks proper English. I want the iced cappuccino and call the restaurant but have to walk to the restaurant to explain and show the picure. They messed up the order and sent me a hot one after 40mins. I have to walk back to the restaurant to order again. I waited 30mins for the replacement but no one came. After 45mins the iced Coffee came while I was taking a shower. AND THEY CHARGED A DIFFERENT PRICE FROM THE MENU. FROM 38,000IDR TO 43,000 IDR. WORST NOVOTEL I EVER STAYED
Oversæt
Svar fra overnatningssted: Dear Hoang,Thank you for taking the time to tell us about your experience at the Novotel Banjarmasin Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,I Gede PratamaGeneral Manager
Joice
Superior-værelse med to enkeltsenge
Overnattede i sep. 2023
Forretningsrejsende
3 anmeldelse
3.0/5
Slået op den 16. okt. 2023
Location is just in front of the airport but the route itself need to take 15 mins from Hotel to airport. The room is so far away from the lobby and the route is pretty confusing where I have to take 2 different lift to reach the room. The room is spacious but the bed looks like very cheap ones. Not comfort at all! Mosquitos are annoying and the AC is hot. The food is awful. Even for the bread taste so bad.
Oversæt
Svar fra overnatningssted: Dear Ms. Joice,Warmest greetings from Novotel Banjarmasin Airport!Thank you for choosing to stay with us at Novotel Banjarmasin Airport and sharing your experience.Our team has been recognized as a hotel that provides excellent service to all guests. I do apologize that your experience did not meet your expectations; please allow us to extend our sincere apologies.As our hotel is located next to the airport, the building structure must follow the height regulations from the government and as a result, our hotel has a large area with a building height that follows the predetermined standards. Regarding the room facilities, our team will be happy to assist and you may contact us anytime if you feel uncomfortable with your room and for the food experience, we have high standards in serving our food to all our guests and we apologize if this is not to your taste and we will continue to improve our service even more.We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future with 100% satisfaction.Sincerely,I Gede PratamaGeneral Manager
Untung Noer
Superior-værelse med to enkeltsenge
Overnattede i jan. 2023
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 29. apr. 2023
Best choice for vacation in Banjarbaru. Have two swimming pool area for adult > 120cm and children pool area. Near airport area.
Oversæt
KENG LOENG
Superior-værelse med udsigt til poolen(dobbeltseng)
Overnattede i feb. 2024
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 10. mar. 2024
Best place to stay in Banjarmasin!
Oversæt
Svar fra overnatningssted: Dear Mr. Joseph,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,I Gede PratamaGeneral Manager
Rosiana Wulandari
executive værelse med adgang til pool side(dobbeltseng)
Overnattede i apr. 2024
Par
178 anmeldelse
4.0/5
Meget god
Slået op den 11. maj 2024
Hotel yg rekomended
Oversæt
Gæstebruger
Superior-dobbeltværelse
Overnattede i nov. 2024
Andet
1 anmeldelse
4.5/5
Fantastisk
Slået op den 28. dec. 2024
The best
Oversæt
Svar fra overnatningssted: Kepada tamu kami yang terhormat,Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima tanggapan positif.Kami yakin bahwa ulasan positif ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Benny Wijaya General Manager
Eka aprini
Superior-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
12 anmeldelse
5.0/5
Enestående
Slået op den 8. dec. 2024
All good
Oversæt
Svar fra overnatningssted: Dear mr. Eka Aprini,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Benny WijayaGeneral Manager
Bagus
Overnattede i mar. 2023
Forretningsrejsende
40 anmeldelse
4.5/5
Fantastisk
Slået op den 4. maj 2023
The hotel little bit old, but well maintain and always happy stay at novotel
Oversæt
Svar fra overnatningssted: Dear Bagus,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback.I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,I Gede PratamaGeneral Manager
Ethan Siow
Superior-værelse med to enkeltsenge
Overnattede i jun. 2024
Forretningsrejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 25. sep. 2024
Good location
Oversæt
Svar fra overnatningssted: Dear Mr. Ethan Siow,We very much appreciate your comments regarding your stay at the Novotel Banjarmasin Airport.It is always a pleasure to receive positive feedback. I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Benny WijayaGeneral Manager
TomGen
Superior-dobbeltværelse
Overnattede i mar. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 7. jul. 2024
Bagus banget koq
Oversæt
Svar fra overnatningssted: Kepada Bapak Tom Gen yang terhormat,Kami sangat berterima kasih atas tanggapan Bapak mengenai kunjungan di Novotel Banjarmasin Airport. Sangat menyenangkan bagi kami untuk menerima tanggapan positif ini.Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan dan produk kami.Sekali lagi terima kasih karena Bapak telah memberitahukan pengalaman, dan kami berharap kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,I Gede PratamaGeneral Manager
Iqbal Rauf
executive værelse med adgang til pool side(dobbeltseng)
Overnattede i dec. 2023
Solorejsende
13 anmeldelse
4.0/5
Meget god
Slået op den 24. jan. 2024
Hotel nyaman
Oversæt
Svar fra overnatningssted: Kepada Bapak Iqbal Rauf yang terhormat,Salam Hangat dari Novotel Banjarmasin Airport!Terima kasih telah memilih Hotel kami sebagai pilihan akomodasi terbaik pada saat berkunjung ke kota Banjarbaru – Kalimantan Selatan.Terima kasih atas penilaian dan tanggapan positif yang Bapak sampaikan untuk keseluruhan fasilitas, pelayanan serta pengalaman menginapnya bersama kami khussusnya mengenai Hotel kami yang nyaman sesuai dengan harapan Bapak. Saya akan sampaikan tanggapan positif Bapak kepada seluruh tim kami yang telah memberikan pelayanan yang luar biasa dan sebagai motivasi kami untuk terus dapat meningkatkan pelayanan yang jauh lebih baik lagi di masa yang akan datang.Saya dan tim akan selalu menunggu kedatangan Bapak kembali di Novotel Banjarmasin Airport dalam waktu dekat.Hormat kami,I Gede PratamaGeneral Manager