Gæstebruger
8. oktober 2023
Short version: overpriced. Long version: staff were very pleasant. However, rooms are advertised as “luxury” (luxueuses). There was NO luxury in our room. The room was very spacious, but sparsely furnished (bed and two very small, side tables; one desk with straight-back chair; one armoire with mini fridge). No easy chair. The bathroom was dated and is in serious need of a refresher/update: tiny bathroom, tiny vanity, older tub and fixtures, peeling wallpaper. My husband and I found the bed uncomfortable (too soft), but I concede that that is personal. The hotel staff was very kind and proud about the amenities: hot tub, sauna, fitness centre. These are nice to have, but when I book a hotel room, my primary need and concern is my room and getting a good night’s sleep—which should be any hotel operator’s primary focus, really. I found my experience at Hotel Lac Brome lacking and disappointing. All in all, I would say that the hotel was way overpriced. I don’t feel like I got value for the money I paid. I would not recommend.
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