Abba Xalet Suites Hotel

Very friendly and welcoming hotel. The food is excellent and the staff are very friendly. I would like to take this opportunity to thank to Manager Oli because he is an excellent professional and a fantastic person - always caring our comfort! Without any doubt, he made our accommodation (1 week) even more special. I also want to thank to Bela who treated us super well. I recommend everyone to try this good and familiar environment. Congratulation!!!

I was together with my family and friends in this hotel for a week in a ski holidays. It was great! The hotel is very comfortable (rooms are big and have two bathrooms which is great if you have two kids with you!!). Dinner was excellent (far better than other hotels I've been before) and the staff super friendly - special thanks to Oli and Belinha!

It was our second stay in this hotel. In short: very friendly and helpfull staff, good food and perfect location to drive to starting points for hiking throughout Andorra. Although our first room didn't have a balcony and was too noisy for our little kids (room just above the entrance), the staff was very understanding & helpfull to see what they could do to switch us to another room. + Must try: the cocktails are freshly made and very good. + Spa: Lovely view and nice to book to charge your batteries after a lot of hiking. + Breakfast: Well-taken care of. A lot of different foods to chose from. (Warm food = actually warm ) + Dinner: Lovely staff, good children's menus, a lot of variety, tastefull food and well presented. + New poolbar looks beautiful. + Beautiful rooms. Tip: - They didn't inform us about the fact that we could dine in the Italian restaurant as well and about the fact that we could take lunch instead of dinner upon request. (We got this intell from other guests.) - More seats at the pool area would be helpfull.

I know that a review has to be balanced, and therefore it is probably best to start with the positives. The hotel location is spectacular, the swimming pool is decent and the grounds are well kept. Upon arrival, the reception staff were friendly and helpful. After that, there are huge problems with the hotel. The room is tired looking, with a slight musty smell and decor in need of an upgrade. The bed is an old wooden number that has seen better days and creaks like a pirates galleon. The room is boiling hot, with no functional air control. It has, thus far, been one of the worst nights sleep of my life. However, the main thing to avoid is the restaurant. For dinner, the kitchen serves a grand total of 5 dishes - 3 starters and 2 mains (pork and salmon - vegans should count themselves lucky not to be catered for). For starter, I had a ‘focaccia’ that was essentially a thick, tasteless doorstop bread of the type my bad grammar school used to serve to keep us sedated. This was covered in a layer of greasy cheese-adjacent substance and what could generously be described as ‘ham’. My wife had a goats (‘gods’ according to the menu, though what kind of benevolent deity would have inflicted this meal upon His children remains to be seen) cheese parcel. The parcel was about as well received as an Amazon Prime delivery that has been booted over next door’s fence. Onto the main, and the ‘pork’ was fatty and undercooked, served with a few slices of poorly fried potato that seemed to subliminally scream the word ‘sorry’. My wife’s salmon was an insult to a fishes’ memory - slimy and unappealing, tossed carelessly on some tired lettuce and a few beetroot cubes. The price of €25 per person may have been reasonable if that was the amount we were being paid to eat it. The most ridiculous part of the evening though was the service. About 10 waiters hovered around the dining room, a number that seems high until you realise that a separate team member performs each task. Drinks and bread was one waitress. Ordering food was a waiter. Delivery of the starter was another waiter. Another waitress collected the plates. Another brought the cutlery for the main. Another brought the main. Another dressed in a full bomb disposal suit delivered the bill. After a while it becomes obvious that it is a strategy to diminish responsibility through collectivisation - it’s like a philosophical conundrum- if a crap meal is served but no one actually served it, did it really happen? Unfortunately for us, the answer is yes, and I still have ten hours trying to sleep in this unbearable inferno. On this occasion, rather than ‘gods’ cheese, I suspect that both the meal and the room have been designed by the other guy…

Auf der Rückreise von Spanien haben wir einen kurzen Abstecher nach Andorra gemacht - da wir mit Dachbox unterwegs waren, benötigten wir einen Hotelparkplatz im Freien - hier gibt es ausreichend Parkplätze im Freien - das Hotel liegt am Hang und hat eine sehr schöne Aussicht über die Berge. Das Hotel ist im Stil Andorras gebaut - der rustikale Stil ist auch in den Zimmern erkennbar. Der Empfang war freundlich, die Mitarbeiterin an der Rezeption hatte viele Informationen für uns, darunter auch eine sehr gute Empfehlung für das Abendessen - die haben wir angenommen, da wir im hoteleigenen Restaurant keinen Tisch mehr bekommen haben. Die Zimmer sind rustikal eingerichtet, leider ohne Klimaanlage. Das Bad ist etwas klein, aber für eine Übernachtung ausreichend. Im Zimmer gibt es einen Wasserkocher zur Tee- oder Kaffeezubereitung. Das Frühstücksbüffet bietet für jeden Geschmack etwas - an der Kaffeemaschine benötigt man etwas Geduld - Der SPA-Bereich ist klein, daher empfiehlt sich hier eine frühzeitige Reservierung. Einen Minuspunkt gibt es für die Bar - es dauerte immer einige Zeit, bis die Bestellung gebracht wurde - am besten immer selbst zur Bar gehen und dort die Getränke bestellen und gleich mitnehmen - unangenehm aufgefallen ist auch, dass benutztes Geschirr und Gläser, sowohl vom snack am Nachmittag als auch vom Barbesuch nach dem Abendessen, nicht umgehend abgeräumt wurde. Das wurde erst vom Frühstücksservice kurz vor Beginn des Frühstücks entfernt - hier ist der Restaurantmanager gefragt Insgesamt aber ein Hotel, das wir wieder buchen würden, wenn wir in der Gegend sind.

Llevamos muchos años alojándonos en este hotel, es precioso, en un entorno idílico, los empleados muy amables, muy limpio, calidad-precio correcto aunque en esta ocasión cuando llegamos no nos daban las habitaciones solicitadas, después de dar por nuestra parte las correspondientes explicaciones nos las cambiaron pero nos costó, la chica de recepción parecía nueva, por cierto no hablaba catalán, esto no nos importa pero no es normal en Andorra, las explicaciones que nos daba para no atender nuestras peticiones eran subrealistas, es la primera vez que nos pasa en este hotel, deberian revisar el jacuzzi del spa que funciona al 50%, todo esto lo explico en positivo para que la dirección del hotel lo tenga en cuenta, porque en general estamos contentos y pensamos volver.